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42 résultats pour Incident & Problem Manager à Bierges dans un rayon de 30 km
Nous avons étendu votre recherche à plus de 42 offres d’emploi similaires.
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Vous assurez un suivi rigoureux des demandes et des incidents et veillez à ce qu'ils soient correctement enregistrés et consignés dans le système de gestion des tickets
Vous assurez un suivi rigoureux des demandes et des incidents et veillez à ce qu'ils soient correctement enregistrés et consignés dans le système de gestion des tickets
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La gestion proactive des alertes et incidents selon la méthodologie ITIL.
La gestion proactive des alertes et incidents selon la méthodologie ITIL.
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End-to-end verantwoordelijkheid voor Incident en Problem Management, met focus op operationele stabiliteit en snelle herstelacties (MTTR) * Incident Management, Problem Management, Knowledge Management * Incident management: bewaken van queue health, response times, opvolging van tickets en incidenten * Problem management: monitoren van ticket clusters, trends en operationele pijnpunten, inclusief rapportage naar ICT management -Ownership over prioritisatie, major incident flow, escalaties en war rooms
End-to-end verantwoordelijkheid voor Incident en Problem Management, met focus op operationele stabiliteit en snelle herstelacties (MTTR) * Incident Management, Problem Management, Knowledge Management * Incident management: bewaken van queue health, response times, opvolging van tickets en incidenten * Problem management: monitoren van ticket clusters, trends en operationele pijnpunten, inclusief rapportage naar ICT management -Ownership over prioritisatie, major incident flow, escalaties en war rooms
En collaboration avec votre , vous assurez le suivi des incidents signalés (identification, analyse, correction et test).
En collaboration avec votre , vous assurez le suivi des incidents signalés (identification, analyse, correction et test).
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Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * Coordinate change delivery, major incident management, temporary fixes, and workarounds for applications and systems within the Application domain at global, regional, and local levels. * Manage relationships with vendors and operating within the scope of the Application domain.
Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * Coordinate change delivery, major incident management, temporary fixes, and workarounds for applications and systems within the Application domain at global, regional, and local levels. * Manage relationships with vendors and operating within the scope of the Application domain.
As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Manages expectations, resolves conflicts, and maintains alignment across all parties, identifying and coordinating solutions while communicating alternatives where needed. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to clients and the business.
As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Manages expectations, resolves conflicts, and maintains alignment across all parties, identifying and coordinating solutions while communicating alternatives where needed. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to clients and the business.
Industry certifications related to security and/or investigations (e.g., incident response, computer forensics).
Industry certifications related to security and/or investigations (e.g., incident response, computer forensics).
Microsoft is hiring a Europe-based cybersecurity attorney to help solve complex problems at the frontiers of regulation and technology, including rapid, AI-driven changes. The Cybersecurity Regulatory Affairs Team is focused on developing strategies to support cybersecurity regulatory compliance, providing cybersecurity compliance counseling, leading strategic compliance initiatives, reporting security incidents and responding to regulatory inquiries, and shaping the development of cybersecurity laws worldwide. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
Microsoft is hiring a Europe-based cybersecurity attorney to help solve complex problems at the frontiers of regulation and technology, including rapid, AI-driven changes. The Cybersecurity Regulatory Affairs Team is focused on developing strategies to support cybersecurity regulatory compliance, providing cybersecurity compliance counseling, leading strategic compliance initiatives, reporting security incidents and responding to regulatory inquiries, and shaping the development of cybersecurity laws worldwide. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
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Candidature facile
Excellent problem-solving and analytical abilities, including experience using data to inform decision making.
Excellent problem-solving and analytical abilities, including experience using data to inform decision making.
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Expert Claims and Operational Technical Excellence
Expert Claims and Operational Technical Excellence
Europ Assistance Belgium
Brussels
Télétravail possible
Manage recoveries both strategically and operationally, identifying and processing results. * Strong analytical skills and problem-solving ability.
Manage recoveries both strategically and operationally, identifying and processing results. * Strong analytical skills and problem-solving ability.
NOUVEAU
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Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
NOUVEAU
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Dats 24 * Halle * Vast contract, onbepaalde tijd * Voltijds - Jouw verantwoordelijkheden - DATS 24, da's tanken, laden en energie voor thuis, onderweg en op het werk. Je kent ons van onze meer dan 150 stations en laadpleinen, en/of als energieleverancier. DATS 24 ontstond in 1972 uit de Colruyt Group. Sinds 2023 maakt DATS 24 deel uit van Virya Energy – een samenwerking tussen Colruyt Group en Korys, de investeringsmaatschappij van de familie Colruyt. De filosofie om een duurzaam en betaalbaar alternatief te bieden zit er dus van bij het begin ingebakken. Met die toekomstbestendige visie in het achterhoofd onderscheidt DATS 24 zich door klantgericht en milieuvriendelijk te ondernemen. DATS 24 zit midden in de energietransitie, en onze EV-Charging activiteiten spelen daarbij een zeer belangrijke rol. Om het Belgisch netwerk aan elektrische laadpunten en stations verder uit te breiden ...
Dats 24 * Halle * Vast contract, onbepaalde tijd * Voltijds - Jouw verantwoordelijkheden - DATS 24, da's tanken, laden en energie voor thuis, onderweg en op het werk. Je kent ons van onze meer dan 150 stations en laadpleinen, en/of als energieleverancier. DATS 24 ontstond in 1972 uit de Colruyt Group. Sinds 2023 maakt DATS 24 deel uit van Virya Energy – een samenwerking tussen Colruyt Group en Korys, de investeringsmaatschappij van de familie Colruyt. De filosofie om een duurzaam en betaalbaar alternatief te bieden zit er dus van bij het begin ingebakken. Met die toekomstbestendige visie in het achterhoofd onderscheidt DATS 24 zich door klantgericht en milieuvriendelijk te ondernemen. DATS 24 zit midden in de energietransitie, en onze EV-Charging activiteiten spelen daarbij een zeer belangrijke rol. Om het Belgisch netwerk aan elektrische laadpunten en stations verder uit te breiden ...
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and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' o Opvolgen van de uitvoering en problem-solving
Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' o Opvolgen van de uitvoering en problem-solving
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Operational Support: Help manage accounts via our Mirakl back office (product listings, pricing, shipping rules, content quality). * You work in a structured way and you enjoy solving problems with data.
Operational Support: Help manage accounts via our Mirakl back office (product listings, pricing, shipping rules, content quality). * You work in a structured way and you enjoy solving problems with data.
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You will manage an existing portfolio while driving new business for a leading energy supplier specialized in gas solutions - As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * A problem-solving mindset and interest in learning technical products. * A mix of autonomy and teamwork, with the chance to manage a significant portfolio.
You will manage an existing portfolio while driving new business for a leading energy supplier specialized in gas solutions - As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * A problem-solving mindset and interest in learning technical products. * A mix of autonomy and teamwork, with the chance to manage a significant portfolio.
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Candidature facile
You are a conceptual thinker that is quickly able to see the larger picture, approach topics with a helicopter view and quickly see how problems and solutions fit into a larger existing framework; * You can place information in a broader perspective, quickly grasp complex situations and get to the heart of a problem;
You are a conceptual thinker that is quickly able to see the larger picture, approach topics with a helicopter view and quickly see how problems and solutions fit into a larger existing framework; * You can place information in a broader perspective, quickly grasp complex situations and get to the heart of a problem;
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * Manage a knowledge base for all SOAR playbooks and integrations; * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * Manage a knowledge base for all SOAR playbooks and integrations; * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
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Offer guidance on incident response planning and help clients develop and implement effective incident response protocols. * Excellent problem-solving skills, with the ability to think critically and strategically in high-pressure situations. * Ability to work independently and manage multiple projects simultaneously.
Offer guidance on incident response planning and help clients develop and implement effective incident response protocols. * Excellent problem-solving skills, with the ability to think critically and strategically in high-pressure situations. * Ability to work independently and manage multiple projects simultaneously.
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Bimona * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Introductie - Help een essentiële sector slimmer, veiliger en digitaler te werken. Company - Voor een toonaangevend speler in de energiesector zijn we op zoek naar een Functioneel Analist met sterke businessfocus binnen het domein Asset Management. Functieomschrijving - Je komt terecht in een digitale omgeving waar techniek en business elkaar ontmoeten, en waar de nadruk ligt op het optimaliseren en ondersteunen van toepassingen voor onderhoud, inspectie en netwerkinfrastructuur. Je bent de brug tussen de operationele teams en IT , vertaalt complexe businessnoden naar concrete oplossingen en draagt bij aan de digitale transformatie van de organisatie. Functionele analyse & procesmodellering - Vertaal businessbehoeften naar duidelijke user stories en functionele specificaties.
Bimona * Anderlecht * Vast contract, onbepaalde tijd * Voltijds - Introductie - Help een essentiële sector slimmer, veiliger en digitaler te werken. Company - Voor een toonaangevend speler in de energiesector zijn we op zoek naar een Functioneel Analist met sterke businessfocus binnen het domein Asset Management. Functieomschrijving - Je komt terecht in een digitale omgeving waar techniek en business elkaar ontmoeten, en waar de nadruk ligt op het optimaliseren en ondersteunen van toepassingen voor onderhoud, inspectie en netwerkinfrastructuur. Je bent de brug tussen de operationele teams en IT , vertaalt complexe businessnoden naar concrete oplossingen en draagt bij aan de digitale transformatie van de organisatie. Functionele analyse & procesmodellering - Vertaal businessbehoeften naar duidelijke user stories en functionele specificaties.
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You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. * You have the necessary soft-skills set to successfully understand, challenge and translate the business needs and communicate to the relevant parties with a structured and methodical approach to problem solving * You are creative, have a critical mind and you like to think out-of-the-box, with focus on solutions rather than problems.
You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. * You have the necessary soft-skills set to successfully understand, challenge and translate the business needs and communicate to the relevant parties with a structured and methodical approach to problem solving * You are creative, have a critical mind and you like to think out-of-the-box, with focus on solutions rather than problems.
Candidature facile
Interpersonal skills:Strong problem-solving and attention-to-detail skills.
Interpersonal skills:Strong problem-solving and attention-to-detail skills.
NOUVEAU
Your responsibilities will include implementing security services in cloud-based programs based on pre-defined architectures, managing the security posture, identifying and remediating vulnerabilities, performing threat modelling, implementing threat protection, and responding security incident escalations. * Implement and configure security controls and policies, manage access to data, and monitor threats to ensure that data, apps, containers, infrastructure, and networks are protected. * You have the necessary soft skills set to successfully understand, challenge and translate the business needs and communicate to the relevant parties with a structured and methodical approach to problem solving * You are creative, have a critical mind and you like to think out-of-the-box, with focus on solutions rather than problems.
Your responsibilities will include implementing security services in cloud-based programs based on pre-defined architectures, managing the security posture, identifying and remediating vulnerabilities, performing threat modelling, implementing threat protection, and responding security incident escalations. * Implement and configure security controls and policies, manage access to data, and monitor threats to ensure that data, apps, containers, infrastructure, and networks are protected. * You have the necessary soft skills set to successfully understand, challenge and translate the business needs and communicate to the relevant parties with a structured and methodical approach to problem solving * You are creative, have a critical mind and you like to think out-of-the-box, with focus on solutions rather than problems.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Manage data acquisition, including expanding drone pilot network and negotiating pricing. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Utilize organizational skills to manage multiple functions and projects simultaneously.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Manage data acquisition, including expanding drone pilot network and negotiating pricing. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Utilize organizational skills to manage multiple functions and projects simultaneously.