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63 résultats pour Expérience client
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Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. * Ensure a seamless customer experience during vehicle pickup. * Take ownership of clients' after-sales journey, ensuring their continued satisfaction and loyalty. * Bachelor's degree or equivalent experience. At Ayvens, we're turning mobility into more than just a destination — we're making it a great experience.
By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. * Ensure a seamless customer experience during vehicle pickup. * Take ownership of clients' after-sales journey, ensuring their continued satisfaction and loyalty. * Bachelor's degree or equivalent experience. At Ayvens, we're turning mobility into more than just a destination — we're making it a great experience.
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We are looking for a highly motivated and passionate Solution Architect, D365 Business Central who has a mix of hands-on experience in selling business value solutions in highly competitive situations, business applications implementation for CE suite, architectural design and strategic business acumen. Solution Architects must have a passion for our customers and partners which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience to become a valuable part of our WW Field and Partner Center Of Excellence team in Industry Solutions Delivery. This position empowers customers and partners on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
We are looking for a highly motivated and passionate Solution Architect, D365 Business Central who has a mix of hands-on experience in selling business value solutions in highly competitive situations, business applications implementation for CE suite, architectural design and strategic business acumen. Solution Architects must have a passion for our customers and partners which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience to become a valuable part of our WW Field and Partner Center Of Excellence team in Industry Solutions Delivery. This position empowers customers and partners on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
Solution Sales Specialist - Enterprise Commercial
Solution Sales Specialist - Enterprise Commercial
Microsoft
Brussels, Brussels Region, Belgium
Télétravail possible
Develop deep business acumen by aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences. * Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. * Substantial experience of technology-related sales or account management experience * OR Bachelor's Degree in Information Technology, Business Administration, or related field AND Experience in technology-related sales or account management * OR equivalent experience * Proven experience in technology-related sal
Develop deep business acumen by aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences. * Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. * Substantial experience of technology-related sales or account management experience * OR Bachelor's Degree in Information Technology, Business Administration, or related field AND Experience in technology-related sales or account management * OR equivalent experience * Proven experience in technology-related sal
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Als Customer Experience Engineer is het jouw missie om jouw analytische en technische vaardigheden te gebruiken om de specifieke behoeften van de klant te identificeren en te begrijpen. Als Customer Experience Engineer maak je deel uit van ons Managed IT Solutions (MITS) team.
Als Customer Experience Engineer is het jouw missie om jouw analytische en technische vaardigheden te gebruiken om de specifieke behoeften van de klant te identificeren en te begrijpen. Als Customer Experience Engineer maak je deel uit van ons Managed IT Solutions (MITS) team.
Je hebt oog voor detail en beheert elke nieuwe productie als een project van A tot Z. Je werkt nauw samen met jouw om de behoeftes van de klant nauwkeurig te vertalen naar onze verschillende ondersteunende diensten en deelt ervaringen om een optimale customer experience te bekomen.
Je hebt oog voor detail en beheert elke nieuwe productie als een project van A tot Z. Je werkt nauw samen met jouw om de behoeftes van de klant nauwkeurig te vertalen naar onze verschillende ondersteunende diensten en deelt ervaringen om een optimale customer experience te bekomen.
With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. * Serve as the primary point of contact for a portfolio of international clients * Champion the voice of the customer internally and help shape an outstanding customer experience * Experience
With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. * Serve as the primary point of contact for a portfolio of international clients * Champion the voice of the customer internally and help shape an outstanding customer experience * Experience
Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Actively gather client feedback and address concerns with a proactive, solution-driven mindset. * Serve as the primary point of contact for client escalations, ensuring quick and effective resolutions. * insights to clients. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Coordinate with internal teams to align priorities, meet deadlines, and exceed
Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Actively gather client feedback and address concerns with a proactive, solution-driven mindset. * Serve as the primary point of contact for client escalations, ensuring quick and effective resolutions. * insights to clients. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Coordinate with internal teams to align priorities, meet deadlines, and exceed
Together with our sales team, you will be preparing and presenting our technical approach during meetings with prospects and clients. * Liaise with Engineering teams to provide feedback from clients about service requirements; or ideas to help them innovate or stay ahead of where the market is going; * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred); * Commitment to providing an exceptional customer experience.
Together with our sales team, you will be preparing and presenting our technical approach during meetings with prospects and clients. * Liaise with Engineering teams to provide feedback from clients about service requirements; or ideas to help them innovate or stay ahead of where the market is going; * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred); * Commitment to providing an exceptional customer experience.
With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Create and maintain client-specific documentation, dashboards, and reports * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) * Experience
With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Create and maintain client-specific documentation, dashboards, and reports * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) * Experience
You may be supported by other , or work in full integration with the client organization * Implementing or refining our client's security governance, including decision-making mechanisms, security policies, and norms or security management processes and procedures * At least 6 years of experience in managing GRC and/or CISO-related projects - You value quality and client satisfaction above all, and appreciate the value of outstanding deliverables
You may be supported by other , or work in full integration with the client organization * Implementing or refining our client's security governance, including decision-making mechanisms, security policies, and norms or security management processes and procedures * At least 6 years of experience in managing GRC and/or CISO-related projects - You value quality and client satisfaction above all, and appreciate the value of outstanding deliverables
As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Identify and research potential clients; * Demonstrate products or services to potential clients; * Build and maintain strong relationships with existing and prospective clients; * Address client inquiries and provide s
As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Identify and research potential clients; * Demonstrate products or services to potential clients; * Build and maintain strong relationships with existing and prospective clients; * Address client inquiries and provide s
2+ years' experience as a Threat Hunter or SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
2+ years' experience as a Threat Hunter or SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
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Collaborateur.trice fitness / running en magasin - Decathlon Brussels city
Collaborateur.trice fitness / running en magasin - Decathlon Brussels city
Decathlon
Rue de l'Evêque 30, 1000 Bruxelles, Belgium
Créer une expérience positive pour chaque client en l'accompagnant et le guidant dans ses achats. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. * Être à l'écoute de tes clients et leur fournir des conseils adaptés en fonction de leurs besoins. * Vendre physiquement et/ou digitalement l'ensemble de tes produits et services tout en fidélisant tes clients par une relation de proximité. Tu as le sens du service et ta convivialité dans tes échanges avec les clients est un réel atout. * est disponible le samedi (et/ou le dimanche) pour soutenir ton équipe et
Créer une expérience positive pour chaque client en l'accompagnant et le guidant dans ses achats. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. * Être à l'écoute de tes clients et leur fournir des conseils adaptés en fonction de leurs besoins. * Vendre physiquement et/ou digitalement l'ensemble de tes produits et services tout en fidélisant tes clients par une relation de proximité. Tu as le sens du service et ta convivialité dans tes échanges avec les clients est un réel atout. * est disponible le samedi (et/ou le dimanche) pour soutenir ton équipe et
Collaborateur(trice) Sports de Glisse - Decathlon Alleur
Collaborateur(trice) Sports de Glisse - Decathlon Alleur
Decathlon
Rue du Commerce 20, 4432 Ans, Belgium
Créer une expérience positive pour chaque client, du premier sourire à l'aide apportée à la caisse. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. La satisfaction d'un client et son sourire sont vos meilleures récompenses. Nous savons que nous pouvons compter sur vous pour écouter nos clients et leur fournir des conseils adaptés. Grâce à votre passion pour l'activité, votre convivialité dynamique et votre connaissance approfondie des produits, vous savez répondre précisément aux besoins de chaque client. * Fournir des conseils pertinents aux clients. * Garantir une offre adaptée à nos clients. Dans vos échanges avec les clients, votre convivialité et votre sens du servic
Créer une expérience positive pour chaque client, du premier sourire à l'aide apportée à la caisse. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. La satisfaction d'un client et son sourire sont vos meilleures récompenses. Nous savons que nous pouvons compter sur vous pour écouter nos clients et leur fournir des conseils adaptés. Grâce à votre passion pour l'activité, votre convivialité dynamique et votre connaissance approfondie des produits, vous savez répondre précisément aux besoins de chaque client. * Fournir des conseils pertinents aux clients. * Garantir une offre adaptée à nos clients. Dans vos échanges avec les clients, votre convivialité et votre sens du servic
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Experience of working in a multi-cultural international environment * To provide our clients with professional and confident support, fluent English and German skills in both spoken and written form are required.
Experience of working in a multi-cultural international environment * To provide our clients with professional and confident support, fluent English and German skills in both spoken and written form are required.
Créer une expérience positive pour chaque client en l'accompagnant et le guidant dans ses achats. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. La satisfaction d'un client et son sourire sont tes meilleures récompenses. * Être à l'écoute de tes clients et leur fournir des conseils adaptés en fonction de leurs besoins. * Vendre physiquement et/ou digitalement l'ensemble de tes produits et services tout en fidélisant tes clients par une relation de proximité. Tu as le sens du service et ta convivialité dans tes échanges avec les clients e
Créer une expérience positive pour chaque client en l'accompagnant et le guidant dans ses achats. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs. La satisfaction d'un client et son sourire sont tes meilleures récompenses. * Être à l'écoute de tes clients et leur fournir des conseils adaptés en fonction de leurs besoins. * Vendre physiquement et/ou digitalement l'ensemble de tes produits et services tout en fidélisant tes clients par une relation de proximité. Tu as le sens du service et ta convivialité dans tes échanges avec les clients e
By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. * You have a secondary education in a relevant field or can convince us with your experience gained so far. At Ayvens, we're turning mobility into more than just a destination — we're making it a great experience.
By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. * You have a secondary education in a relevant field or can convince us with your experience gained so far. At Ayvens, we're turning mobility into more than just a destination — we're making it a great experience.
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Convaincu que le management impulse la culture de l'organisation, ALIAS Consult place les relations humaines au cœur de ses interventions, avec pour mission de rendre ses clients acteurs et responsables à tous les niveaux hiérarchiques. * L'opportunité de développer un portefeuille clients varié et de contribuer activement à la croissance de l'entreprise - Votre mission sera double : développer un portefeuille de clients/prospects et, à terme, intervenir en consultance HR auprès de directions générales et de DRH. * Développer le portefeuille clients à travers la prospection téléphonique, les réseaux sociaux et le networking * Conclure des contrats et fidéliser les clients * Expérience commerciale réussie en B2B, idéalement dans les services ou le conseil RH/stratégiqu
Convaincu que le management impulse la culture de l'organisation, ALIAS Consult place les relations humaines au cœur de ses interventions, avec pour mission de rendre ses clients acteurs et responsables à tous les niveaux hiérarchiques. * L'opportunité de développer un portefeuille clients varié et de contribuer activement à la croissance de l'entreprise - Votre mission sera double : développer un portefeuille de clients/prospects et, à terme, intervenir en consultance HR auprès de directions générales et de DRH. * Développer le portefeuille clients à travers la prospection téléphonique, les réseaux sociaux et le networking * Conclure des contrats et fidéliser les clients * Expérience commerciale réussie en B2B, idéalement dans les services ou le conseil RH/stratégiqu
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Fiduciaire indépendante, active depuis plus de dix ans, réputée pour la qualité de son travail et sa relation directe avec les clients. * 5 ans d'expérience en fiduciaire * Capacité à prendre du recul et à accompagner des clients PME
Fiduciaire indépendante, active depuis plus de dix ans, réputée pour la qualité de son travail et sa relation directe avec les clients. * 5 ans d'expérience en fiduciaire * Capacité à prendre du recul et à accompagner des clients PME
Suivi des dossiers clients en binôme avec un superviseur ou un expert-comptable : vous préparez le dossier puis le superviseur valide avant présentation au client. * Conseil et accompagnement des clients : vous participez à l'analyse, aux recommandations, au suivi fiscal/comptable selon le profil de l'entreprise cliente. * Expérience confirmée en fiduciaire ou cabinet comptable (minimum 3 ans). * Bonne maîtrise des outils comptables / ERP : idéalement expérience avec BOB50 ou équivalent. * Relationnel client agréable, sens du conseil.
Suivi des dossiers clients en binôme avec un superviseur ou un expert-comptable : vous préparez le dossier puis le superviseur valide avant présentation au client. * Conseil et accompagnement des clients : vous participez à l'analyse, aux recommandations, au suivi fiscal/comptable selon le profil de l'entreprise cliente. * Expérience confirmée en fiduciaire ou cabinet comptable (minimum 3 ans). * Bonne maîtrise des outils comptables / ERP : idéalement expérience avec BOB50 ou équivalent. * Relationnel client agréable, sens du conseil.
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Nous construisons des solutions efficaces et sur mesure pour nos clients belges et internationaux. * Vous êtes le lien entre nos chantiers et le client final. * Vous êtes responsable du planning global d'un projet, vous veillez au respect des délais définis avec les clients * Vous effectuez le suivi contractuel et financier : respect du budget du projet, contrôle des dépenses, suivi des achats, estimation des coûts à fin d'affaire, gestion du cash, suivi des facturations client, identification et valorisation des écarts par rapport au contrat, génération de commandes annexes * Vous intervenez au stade de l'offre dans les discussions avec les clients * Vous avez obtenu un Master en tant qu'ingénieur Industriel, ou une expérience équivalente. * Vous disposez d'une premi
Nous construisons des solutions efficaces et sur mesure pour nos clients belges et internationaux. * Vous êtes le lien entre nos chantiers et le client final. * Vous êtes responsable du planning global d'un projet, vous veillez au respect des délais définis avec les clients * Vous effectuez le suivi contractuel et financier : respect du budget du projet, contrôle des dépenses, suivi des achats, estimation des coûts à fin d'affaire, gestion du cash, suivi des facturations client, identification et valorisation des écarts par rapport au contrat, génération de commandes annexes * Vous intervenez au stade de l'offre dans les discussions avec les clients * Vous avez obtenu un Master en tant qu'ingénieur Industriel, ou une expérience équivalente. * Vous disposez d'une premi
Accompagner et les clients dans l'optimisation de leur structure et de leur fiscalité. * Minimum 5 ans d'expérience dans une fonction fiscale/comptable. * Expérience ou stage en ITAA → fortement apprécié.
Accompagner et les clients dans l'optimisation de leur structure et de leur fiscalité. * Minimum 5 ans d'expérience dans une fonction fiscale/comptable. * Expérience ou stage en ITAA → fortement apprécié.
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Nous accompagnons nos clients - les institutions publiques bruxelloises - dans leur transition digital. * Expérience avec les outils de Service Management (Idéalement ServiceNow). Parmi vos nombreuses qualités, nous apprécierons particulièrement votre esprit d'équipe, votre rigueur et votre orientation client !
Nous accompagnons nos clients - les institutions publiques bruxelloises - dans leur transition digital. * Expérience avec les outils de Service Management (Idéalement ServiceNow). Parmi vos nombreuses qualités, nous apprécierons particulièrement votre esprit d'équipe, votre rigueur et votre orientation client !
Proven experience in being a CISO and/or having successfully implemented ISO27k at clients. As a Cyber Strategy & Architecture Manager at NVISO, you will lead our team of CISO/ISO consultants while actively contributing to client projects. Your role will be key in enhancing our clients' cybersecurity posture by creating and driving security strategies and their programs throughout the company. * Leading and managing a team of CISO/ISO consultants to deliver high-quality services to clients; * Collaborating closely with clients to understand their business objectives, their risks and their unique security requirements; * Assessing the security maturity of clients (using the ISO or NIST standard) to identify gaps and areas for improvement; * Developing
Proven experience in being a CISO and/or having successfully implemented ISO27k at clients. As a Cyber Strategy & Architecture Manager at NVISO, you will lead our team of CISO/ISO consultants while actively contributing to client projects. Your role will be key in enhancing our clients' cybersecurity posture by creating and driving security strategies and their programs throughout the company. * Leading and managing a team of CISO/ISO consultants to deliver high-quality services to clients; * Collaborating closely with clients to understand their business objectives, their risks and their unique security requirements; * Assessing the security maturity of clients (using the ISO or NIST standard) to identify gaps and areas for improvement; * Developing
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