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                          29 résultats pour Customer Success à Ixelles dans un rayon de 30 km

                          Head of Customer Success and Data Quality Management

                          Inoopa
                          Ixelles
                          Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
                          Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
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                          As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
                          As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
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                          NOUVEAU
                          As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
                          As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
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                          Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
                          Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
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                          You'll collaborate closely with our , and work with our in-house Marketing Specialist who focuses on execution, while closely collaborating Sales, Customer Success and Product. You've built marketing engines from scratch, you know what success looks like, and how to get there.
                          You'll collaborate closely with our , and work with our in-house Marketing Specialist who focuses on execution, while closely collaborating Sales, Customer Success and Product. You've built marketing engines from scratch, you know what success looks like, and how to get there.
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                          NOUVEAU
                          collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
                          collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
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                          Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
                          Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
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                          Nous avons étendu votre recherche à plus de 22 offres d’emploi similaires.

                          At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
                          At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
                          plus
                          DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus.
                          DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus.
                          plus

                          Digital Customer Journey Expert

                          Colruyt NV (Colruyt Group)
                          EDINGENSESTEENWEG 1500 HALLE
                          Télétravail possible
                          Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
                          Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
                          plus
                          Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
                          Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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                          As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;
                          As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;
                          plus
                          You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience.
                          You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience.
                          plus
                          Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers.
                          Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers.
                          plus
                          As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
                          As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
                          plus
                          You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them.
                          You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them.
                          plus
                          NOUVEAU
                          As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to
                          As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to
                          plus
                          Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers.
                          Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers.
                          plus
                          The innovation mission of NVISO is to leverage technology as a pivotal enabler for pioneering cyber security services that have a positive impact on our customers, brand exposure and bottom-line. * Perform technical exploratory innovation activities (develop a technology prototype with the team, running a Proof-of-Concept in collaboration with our (internal) customers, etc.).
                          The innovation mission of NVISO is to leverage technology as a pivotal enabler for pioneering cyber security services that have a positive impact on our customers, brand exposure and bottom-line. * Perform technical exploratory innovation activities (develop a technology prototype with the team, running a Proof-of-Concept in collaboration with our (internal) customers, etc.).
                          plus

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