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                          256 résultats pour Customer Success à Ixelles dans un rayon de 30 km

                          Head of Customer Success and Data Quality Management

                          Inoopa
                          Ixelles
                          Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
                          Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
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                          You are customer-focused – someone who prioritizes customer success in their work. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success.
                          You are customer-focused – someone who prioritizes customer success in their work. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success.
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                          Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs.
                          Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs.
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                          You are customer-focused – someone who prioritizes customer success in their work. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success.
                          You are customer-focused – someone who prioritizes customer success in their work. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success.
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                          You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the Commercial Director. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operationg model across the entire value chain, from customer awareness to customer invoicing * You collect customer experience insights and translate them into a seamless omnichannel experience
                          You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the Commercial Director. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operationg model across the entire value chain, from customer awareness to customer invoicing * You collect customer experience insights and translate them into a seamless omnichannel experience
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                          * MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Jouw verantwoordelijkheden × Verkoop Lead generation. Verkoopgesprekken voeren = ontdekken wat de klant wil. Klanten opvolgen. × Dienst na verkoop Installaties en opleidingen geven bij klanten en scholen. Helpdesk zijnde scanners, software, freesmachines en printers van uw klanten draaiend houden. Freesmachines aanpassen aan de Medida-solutions software. Daar waar nodig meehelpen binnen de zolen productie. Jouw profiel × U bent van nature zeer commercieel ingesteld! × U bent Orthopedisch schoenmaker, Orthopedisch technieker of Podoloog van opleiding of gelijkwaardig door ervaring. × U bent geïnteresseerd in technologie en innovatie. × Nederlandstalig met goede kennis Frans en Engels. × Goede kennis Windows & Office.
                          * MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Jouw verantwoordelijkheden × Verkoop Lead generation. Verkoopgesprekken voeren = ontdekken wat de klant wil. Klanten opvolgen. × Dienst na verkoop Installaties en opleidingen geven bij klanten en scholen. Helpdesk zijnde scanners, software, freesmachines en printers van uw klanten draaiend houden. Freesmachines aanpassen aan de Medida-solutions software. Daar waar nodig meehelpen binnen de zolen productie. Jouw profiel × U bent van nature zeer commercieel ingesteld! × U bent Orthopedisch schoenmaker, Orthopedisch technieker of Podoloog van opleiding of gelijkwaardig door ervaring. × U bent geïnteresseerd in technologie en innovatie. × Nederlandstalig met goede kennis Frans en Engels. × Goede kennis Windows & Office.
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                          As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
                          As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
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                          NOUVEAU
                          * MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
                          * MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
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                          As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
                          As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
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                          We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
                          We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
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                          We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
                          We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
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                          Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
                          Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
                          plus
                          Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
                          Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
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                          Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
                          Collaborate with our delivery team to ensure smooth onboarding and customer success * Achieve quarterly sales targets for new customer acquisition and revenue generation * Gather market intelligence and customer feedback to inform product development
                          plus
                          You'll collaborate closely with our , and work with our in-house Marketing Specialist who focuses on execution, while closely collaborating Sales, Customer Success and Product. You've built marketing engines from scratch, you know what success looks like, and how to get there.
                          You'll collaborate closely with our , and work with our in-house Marketing Specialist who focuses on execution, while closely collaborating Sales, Customer Success and Product. You've built marketing engines from scratch, you know what success looks like, and how to get there.
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                          NOUVEAU
                          collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
                          collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
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                          Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
                          Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
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                          The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
                          The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
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                          In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities * 5+ years of experience in account management in FMCG, including direct customer ownership. * Proven success in leading top-tier retail negotiations and delivering revenue growth.
                          In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities * 5+ years of experience in account management in FMCG, including direct customer ownership. * Proven success in leading top-tier retail negotiations and delivering revenue growth.
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                          For 30 years, we have always been guiding our customers on the next tech wave. You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. * You have a passion for Cyber Security, being the basic ingredient of success. * Customer focus is your second nature
                          For 30 years, we have always been guiding our customers on the next tech wave. You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. * You have a passion for Cyber Security, being the basic ingredient of success. * Customer focus is your second nature
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