Candidature facile
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Le triPertinence
Jobs populaires
- Secteur de la vente
- Communication
- Service client
- Néerlandais
- Français
- Vente
- Adjoint/e au service à la clientèle
- Adjoint/e de vente
- Account Executive
- Adjoint/e en télémercatique
- Agent/e d'expansion des entreprises
- Chargé/e de projet
- Adjoint/e administratif/ve
- Consultant/e
- Administrateur/trice des comptes clés
Emplacements
- Anvers
- Bruxelles
- Gand
- Malines
- Louvain
- Bruges
- Courtrai
- Herentals
- Zaventem
- Alost
- Machelen, Vlaams Brabant
- Vilvorde
- Anderlecht
- Diegem
- Heverlee
- Wielsbeke
- Ixelles
- Lebbeke
- Laethem-Saint-Martin
- Enghien
- Province d'Anvers
- Flandre Orientale
- Flandre Occidentale
- Brabant Flamand
- Limbourg
- Hainaut
- Province de Liège
- Brabant Wallon
- Province de Namur
- Luxembourg (province)
Options télétravail
Temps de trajet
Méthode de candidature
Langue du job
Compétences
Fonctions
Secteur
Région
Ville
Expérience
Type de contrat
Régime de travail
Jobs populaires
- Secteur de la vente
- Communication
- Service client
- Néerlandais
- Français
- Vente
- Adjoint/e au service à la clientèle
- Adjoint/e de vente
- Account Executive
- Adjoint/e en télémercatique
- Agent/e d'expansion des entreprises
- Chargé/e de projet
- Adjoint/e administratif/ve
- Consultant/e
- Administrateur/trice des comptes clés
Emplacements
- Anvers
- Bruxelles
- Gand
- Malines
- Louvain
- Bruges
- Courtrai
- Herentals
- Zaventem
- Alost
- Machelen, Vlaams Brabant
- Vilvorde
- Anderlecht
- Diegem
- Heverlee
- Wielsbeke
- Ixelles
- Lebbeke
- Laethem-Saint-Martin
- Enghien
- Province d'Anvers
- Flandre Orientale
- Flandre Occidentale
- Brabant Flamand
- Limbourg
- Hainaut
- Province de Liège
- Brabant Wallon
- Province de Namur
- Luxembourg (province)
448 résultats pour Customer Success
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Acerta HR * Louvain * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Accompagnez nos clients dans l'implémentation de solutions RH fiables et efficaces. À propos de l'entreprise - Acerta est un groupe de services RH de premier plan en Belgique avec plus de 1.550 collaborateurs, répartis dans 26 bureaux en Flandre, à Bruxelles et en Wallonie. Grâce à notre pouvoir humain, nous soulageons les débutants, les travailleurs indépendants, les employeurs et les comptables. Qu'est-ce qui nous semble important ? Le respect de la diversité et de l'individualité des personnes, l'audace de prendre des initiatives et de relever les défis en équipe. Nous sommes fiers de ce que nous accomplissons ensemble. Chez nous, vous êtes notre #MeilleurAtout ! Vos responsabilités - Quelles tâches effectuerez-vous en tant que ...
Acerta HR * Louvain * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Accompagnez nos clients dans l'implémentation de solutions RH fiables et efficaces. À propos de l'entreprise - Acerta est un groupe de services RH de premier plan en Belgique avec plus de 1.550 collaborateurs, répartis dans 26 bureaux en Flandre, à Bruxelles et en Wallonie. Grâce à notre pouvoir humain, nous soulageons les débutants, les travailleurs indépendants, les employeurs et les comptables. Qu'est-ce qui nous semble important ? Le respect de la diversité et de l'individualité des personnes, l'audace de prendre des initiatives et de relever les défis en équipe. Nous sommes fiers de ce que nous accomplissons ensemble. Chez nous, vous êtes notre #MeilleurAtout ! Vos responsabilités - Quelles tâches effectuerez-vous en tant que ...
NOUVEAU
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Opvolging van installaties en samenwerking met support & customer success
Opvolging van installaties en samenwerking met support & customer success
In het kader van onze ontwikkeling zijn we op zoek naar een Customer Success Specialist. * Uitdaging: veelzijdige Customer Success Medewerker - Als Customer Success Specialist bouw je sterke en duurzame relaties op met onze klanten van Vlaanderen om hun acceptatie, retentie en zakelijke impact te maximaliseren * Een schaalbaar Customer Success-model opzetten: frameworks, playbooks, geautomatiseerde processen en best practices ontwikkelen om de groei van de klantenportefeuille te ondersteunen en de begeleiding te standaardiseren. * Operationele efficiëntie: schaalbare, herhaalbare en mensgerichte Customer Success-processen opzetten * Ervaring in Customer Success of Account Management, met een sterk telefonisch aspect, bij voorkeur in een SaaS-, AI- of tech-omgeving. * eerste ervaring in customer service, klantenopvolging of aftersales is een plus
In het kader van onze ontwikkeling zijn we op zoek naar een Customer Success Specialist. * Uitdaging: veelzijdige Customer Success Medewerker - Als Customer Success Specialist bouw je sterke en duurzame relaties op met onze klanten van Vlaanderen om hun acceptatie, retentie en zakelijke impact te maximaliseren * Een schaalbaar Customer Success-model opzetten: frameworks, playbooks, geautomatiseerde processen en best practices ontwikkelen om de groei van de klantenportefeuille te ondersteunen en de begeleiding te standaardiseren. * Operationele efficiëntie: schaalbare, herhaalbare en mensgerichte Customer Success-processen opzetten * Ervaring in Customer Success of Account Management, met een sterk telefonisch aspect, bij voorkeur in een SaaS-, AI- of tech-omgeving. * eerste ervaring in customer service, klantenopvolging of aftersales is een plus
Candidature facile
Om ervoor te zorgen dat onze klanten niet alleen vlot starten met hun laadoplossing, maar ook op lange termijn optimaal ondersteund worden, zoeken wij een Customer Success Officer die klantgerichtheid en commercieel inzicht moeiteloos combineert. Als Customer Success Officer ben jij het vaste aanspreekpunt voor jouw eigen klantenportefeuille. * Je detecteert kansen voor uitbreiding of aanvullende diensten binnen jouw klantenportefeuille en bespreekt deze rechtstreeks met de klant, met coaching en ondersteuning van de Customer Success Manager. Je begrijpt hoe extra oplossingen of diensten klanten kunnen helpen en werkt voorstellen uit in samenwerking met de Customer Success Manager. * Een echte teamspeler: Je werkt nauw samen met het Customer Success team, Inside Sales en Service om klanten de best mogelijke ervaring te bieden.
Om ervoor te zorgen dat onze klanten niet alleen vlot starten met hun laadoplossing, maar ook op lange termijn optimaal ondersteund worden, zoeken wij een Customer Success Officer die klantgerichtheid en commercieel inzicht moeiteloos combineert. Als Customer Success Officer ben jij het vaste aanspreekpunt voor jouw eigen klantenportefeuille. * Je detecteert kansen voor uitbreiding of aanvullende diensten binnen jouw klantenportefeuille en bespreekt deze rechtstreeks met de klant, met coaching en ondersteuning van de Customer Success Manager. Je begrijpt hoe extra oplossingen of diensten klanten kunnen helpen en werkt voorstellen uit in samenwerking met de Customer Success Manager. * Een echte teamspeler: Je werkt nauw samen met het Customer Success team, Inside Sales en Service om klanten de best mogelijke ervaring te bieden.
Candidature facile
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Snel solliciteren Jouw verantwoordelijkheden × Verkoop Lead generation. Verkoopgesprekken voeren = ontdekken wat de klant wil. Klanten opvolgen. × Dienst na verkoop Installaties en opleidingen geven bij klanten en scholen. Helpdesk zijnde scanners, software, freesmachines en printers van uw klanten draaiend houden. Freesmachines aanpassen aan de Medida-solutions software. Daar waar nodig meehelpen binnen de zolen productie. Jouw profiel × U bent van nature zeer commercieel ingesteld! × U bent Orthopedisch schoenmaker, Orthopedisch technieker of Podoloog van opleiding of gelijkwaardig door ervaring. × U bent geïnteresseerd in technologie en innovatie. × Nederlandstalig met goede kennis Frans en Engels. × Goede kennis Windows & Office.
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Snel solliciteren Jouw verantwoordelijkheden × Verkoop Lead generation. Verkoopgesprekken voeren = ontdekken wat de klant wil. Klanten opvolgen. × Dienst na verkoop Installaties en opleidingen geven bij klanten en scholen. Helpdesk zijnde scanners, software, freesmachines en printers van uw klanten draaiend houden. Freesmachines aanpassen aan de Medida-solutions software. Daar waar nodig meehelpen binnen de zolen productie. Jouw profiel × U bent van nature zeer commercieel ingesteld! × U bent Orthopedisch schoenmaker, Orthopedisch technieker of Podoloog van opleiding of gelijkwaardig door ervaring. × U bent geïnteresseerd in technologie en innovatie. × Nederlandstalig met goede kennis Frans en Engels. × Goede kennis Windows & Office.
Candidature facile
Domacos BVBA * HERENTALS - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Over de rol - Thermalux is fabrikant van luxe sauna's en stoomcabines in Herentals. Je begeleid klanten en ons internationaal dealernetwerk vanaf het moment van bestelling tot aan de levering van hun sauna of stoomcabine. Je bent het vaste aanspreekpunt doorheen het hele traject: nauwkeurig, klantgericht en communicatief sterk. Naarmate je de producten beter leert kennen, kan je ook meegroeien in een commerciële richting. Succes in deze rol betekent dat klanten zich op elk moment goed geïnformeerd en geholpen voegen, en dat orders vlot en foutloos worden opgevolgd. Verantwoordelijkheden * Klanten begeleiden van orderbevestiging tot aan de levering * Offertes opmaken voor particuliere klanten en internationaal dealernetwerk * Transporten en leveringen opvolgen en coördineren
Domacos BVBA * HERENTALS - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Over de rol - Thermalux is fabrikant van luxe sauna's en stoomcabines in Herentals. Je begeleid klanten en ons internationaal dealernetwerk vanaf het moment van bestelling tot aan de levering van hun sauna of stoomcabine. Je bent het vaste aanspreekpunt doorheen het hele traject: nauwkeurig, klantgericht en communicatief sterk. Naarmate je de producten beter leert kennen, kan je ook meegroeien in een commerciële richting. Succes in deze rol betekent dat klanten zich op elk moment goed geïnformeerd en geholpen voegen, en dat orders vlot en foutloos worden opgevolgd. Verantwoordelijkheden * Klanten begeleiden van orderbevestiging tot aan de levering * Offertes opmaken voor particuliere klanten en internationaal dealernetwerk * Transporten en leveringen opvolgen en coördineren
Candidature facile
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Snel solliciteren × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten Snel solliciteren × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
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Als Junior Customer Success Consultant binnen ons Adfinity team ben jij de drijvende kracht die onze klanten naar een optimale kennis van Adfinity leidt, terwijl je als hun primaire aanspreekpunt fungeert om eventuele obstakels te overwinnen.
Als Junior Customer Success Consultant binnen ons Adfinity team ben jij de drijvende kracht die onze klanten naar een optimale kennis van Adfinity leidt, terwijl je als hun primaire aanspreekpunt fungeert om eventuele obstakels te overwinnen.
Candidature facile
Wat houdt de functie van Junior Customer Success Advisor in? Als Junior Customer Success Advisor binnen ons Adfinity team ben jij de drijvende kracht die onze klanten naar een optimale kennis van Adfinity leidt, terwijl je als hun primaire aanspreekpunt fungeert om eventuele obstakels te overwinnen. Wat zijn je taken als Junior Customer Success Advisor? Wie zoeken we als Junior Customer Success Advisor?
Wat houdt de functie van Junior Customer Success Advisor in? Als Junior Customer Success Advisor binnen ons Adfinity team ben jij de drijvende kracht die onze klanten naar een optimale kennis van Adfinity leidt, terwijl je als hun primaire aanspreekpunt fungeert om eventuele obstakels te overwinnen. Wat zijn je taken als Junior Customer Success Advisor? Wie zoeken we als Junior Customer Success Advisor?
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. Our rapid international growth is fueled by the success of e-commerce giants like Dior, Chanel, Decathlon, Hugo Boss, and Walmart, who rely on us to scale their digital footprint. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform.
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. As a Customer Success Manager, you are the architect of our clients' growth. The Essentials * Experience: You have 3+ years of experience in Customer Success, Account Management, or a strategic role within a SaaS environment or a Digital Marketing agency. Our rapid international growth is fueled by the success of e-commerce giants like Dior, Chanel, Decathlon, Hugo Boss, and Walmart, who rely on us to scale their digital footprint. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform.
NOUVEAU
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
NOUVEAU
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
NOUVEAU
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
NOUVEAU
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Build and maintain strong customer relationships to enhance loyalty and retention.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
As our Customer Success & Implementation Engineer, your first priority is making our customers successful — starting from the moment they sign. * Build and run a self-sustaining customer success and support system for customers, , , and pilots — so issues get resolved fast and support requests go down over time. * Experience in customer success management. * Real ownership of both customer success and the operations behind it. * We care deeply about our customers and the problems we solve for them. You're equal parts engineer and relationship builder — technical enough to configure a customer's environment and prepare their data, and customer-focused enough to build the trust that turns satisfied customers into loyal, long-term partners. * Own the customer journey end to end — run a structured technical onboarding process, drive adoption, and turn satisfied customers into loyal, long-term partners.
As our Customer Success & Implementation Engineer, your first priority is making our customers successful — starting from the moment they sign. * Build and run a self-sustaining customer success and support system for customers, , , and pilots — so issues get resolved fast and support requests go down over time. * Experience in customer success management. * Real ownership of both customer success and the operations behind it. * We care deeply about our customers and the problems we solve for them. You're equal parts engineer and relationship builder — technical enough to configure a customer's environment and prepare their data, and customer-focused enough to build the trust that turns satisfied customers into loyal, long-term partners. * Own the customer journey end to end — run a structured technical onboarding process, drive adoption, and turn satisfied customers into loyal, long-term partners.
Candidature facile
Je hebt een eerste ervaring in sales, account support, customer success, retail, commerciële binnendienst of een vergelijkbare klantgerichte rol;
Je hebt een eerste ervaring in sales, account support, customer success, retail, commerciële binnendienst of een vergelijkbare klantgerichte rol;
NOUVEAU
Als Internal Sales & Business Support medewerker zorg jij voor de structurele ontlasting van de vennoot verantwoordelijk voor Sales, Marketing, Customer Success, Business Development, Aankoop en Partnerships.
Als Internal Sales & Business Support medewerker zorg jij voor de structurele ontlasting van de vennoot verantwoordelijk voor Sales, Marketing, Customer Success, Business Development, Aankoop en Partnerships.
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Je leidt internationale sales, SDR, marketing en customer success vanuit één gedeelde visie.
Je leidt internationale sales, SDR, marketing en customer success vanuit één gedeelde visie.
NOUVEAU
Daar ben je dan: de enthousiaste customer success manager die ons team wil versterken.
Daar ben je dan: de enthousiaste customer success manager die ons team wil versterken.
Klantgerichtheid – Je valt mee onder de afdeling Customer Success, waarbij de klantenfocus prioriteit heeft.
Klantgerichtheid – Je valt mee onder de afdeling Customer Success, waarbij de klantenfocus prioriteit heeft.
Samenwerken met interne teams: afstemmen met marketing, customer success en productontwikkeling om klantvragen optimaal te beantwoorden
Samenwerken met interne teams: afstemmen met marketing, customer success en productontwikkeling om klantvragen optimaal te beantwoorden
You're in constant contact with customers, digging into why they need something, what breaks if we don't build it, who the users are, and what success actually looks like for them — and then you help solve it, shaping the answer shoulder-to-shoulder with a squad rather than handing over a spec and walking away. The product team keeps the overview across all of it, turning input from customers, sales, customer success, and operations into a prioritized roadmap and a point of view on where we're headed. Turn scattered input from customers, sales, customer success, and operations into a clear view of what matters most — by impact and certainty. Work with product marketing, design, and customer success so customers discover, understand, and get real value from what we ship. * A collaborative operator — you work closely across engineering, sales, customer success, ...
You're in constant contact with customers, digging into why they need something, what breaks if we don't build it, who the users are, and what success actually looks like for them — and then you help solve it, shaping the answer shoulder-to-shoulder with a squad rather than handing over a spec and walking away. The product team keeps the overview across all of it, turning input from customers, sales, customer success, and operations into a prioritized roadmap and a point of view on where we're headed. Turn scattered input from customers, sales, customer success, and operations into a clear view of what matters most — by impact and certainty. Work with product marketing, design, and customer success so customers discover, understand, and get real value from what we ship. * A collaborative operator — you work closely across engineering, sales, customer success, ...
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Candidature facile
3to 5 years of experience: Service Management, Contract Management, Customer Success, Project Management, IT Service Delivery, Account Management - As a Service Manager, you are the primary point of contact for a portfolio of strategic customers and are responsible for ensuring the successful delivery of contracted services. You act as the bridge between customers, operations, technical teams, and sales, ensuring that service commitments are met, customer expectations are exceeded, and continuous improvements are identified and implemented. You translate customer needs into operational priorities while maintaining a strong focus on service quality, SLA compliance, customer satisfaction, and long-term relationship management. * Own and manage a portfolio of strategic customer contracts * Ensure structured communication with customers throughout the service lifecycle Customer Relationship Management
3to 5 years of experience: Service Management, Contract Management, Customer Success, Project Management, IT Service Delivery, Account Management - As a Service Manager, you are the primary point of contact for a portfolio of strategic customers and are responsible for ensuring the successful delivery of contracted services. You act as the bridge between customers, operations, technical teams, and sales, ensuring that service commitments are met, customer expectations are exceeded, and continuous improvements are identified and implemented. You translate customer needs into operational priorities while maintaining a strong focus on service quality, SLA compliance, customer satisfaction, and long-term relationship management. * Own and manage a portfolio of strategic customer contracts * Ensure structured communication with customers throughout the service lifecycle Customer Relationship Management
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and ...
Jobs populaires
- Secteur de la vente
- Communication
- Service client
- Néerlandais
- Français
- Vente
- Adjoint/e au service à la clientèle
- Adjoint/e de vente
- Account Executive
- Adjoint/e en télémercatique
- Agent/e d'expansion des entreprises
- Chargé/e de projet
- Adjoint/e administratif/ve
- Consultant/e
- Administrateur/trice des comptes clés
Emplacements
- Anvers
- Bruxelles
- Gand
- Malines
- Louvain
- Bruges
- Courtrai
- Herentals
- Zaventem
- Alost
- Machelen, Vlaams Brabant
- Vilvorde
- Anderlecht
- Diegem
- Heverlee
- Wielsbeke
- Ixelles
- Lebbeke
- Laethem-Saint-Martin
- Enghien
- Province d'Anvers
- Flandre Orientale
- Flandre Occidentale
- Brabant Flamand
- Limbourg
- Hainaut
- Province de Liège
- Brabant Wallon
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- Luxembourg (province)