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194 results for Customer Management jobs in Tubize within a 30 km radius
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To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment - As an Customer Success Manager, you will be responsible for handling a portfolio of existing customers and aim to encourage nenewals, cross and up selling for the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. * Retain an existing portfolio of customers throught customer success and renewals activities * manage a customer portfolio in the large SMB and small enterprise segments * Acting as a trusted for customers on Cloud, Workplace, AI and Data and topics * Collaborating with internal technical teams to build relevant customer proposals ----------
To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment - As an Customer Success Manager, you will be responsible for handling a portfolio of existing customers and aim to encourage nenewals, cross and up selling for the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. * Retain an existing portfolio of customers throught customer success and renewals activities * manage a customer portfolio in the large SMB and small enterprise segments * Acting as a trusted for customers on Cloud, Workplace, AI and Data and topics * Collaborating with internal technical teams to build relevant customer proposals ----------
To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ----------
To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * Developing and managing a customer portfolio in the large SMB and small enterprise segments * Identifying, qualifying, and winning new customers (new logos) * Acting as a trusted for customers on Microsoft security topics * Collaborating with internal technical teams to build relevant customer proposals ----------
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Excellent communication skills — able to communicate effectively with , management, customers and auditors. The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence.
Excellent communication skills — able to communicate effectively with , management, customers and auditors. The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence.
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
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• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
• Handling contract governance and P&L management of the customer. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • Working closely with internal teams to ensure customer needs are met.
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This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
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•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
•Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions.
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You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
You are proficient at communicating technical solutions to senior management and customers. For 30 years, we have always been guiding our customers on the next tech wave. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises.
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You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
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In your role as CRM Manager Sport & Casino, you will be responsible for the end-to-end CRM strategy across the customer lifecycle, from onboarding to retention and reactivation, for the Belgian and Dutch markets. * Managing customer lifecycle communications (onboarding, engagement, retention, reactivation, churn prevention) across multiple channels (email, web push, web inbox, etc.) * Designing and managing segmented, personalized, and automated CRM campaigns based on customer behaviour, preferences, and value * Collaborating closely with data, product and technical teams to leverage customer insights and improve targeting, personalization, and campaign performance * You have experience working with customer segmentation, personalization, and automated customer journeys * You are business-minded, results-driven, and continuously look for ways to improve customer engagement and value
In your role as CRM Manager Sport & Casino, you will be responsible for the end-to-end CRM strategy across the customer lifecycle, from onboarding to retention and reactivation, for the Belgian and Dutch markets. * Managing customer lifecycle communications (onboarding, engagement, retention, reactivation, churn prevention) across multiple channels (email, web push, web inbox, etc.) * Designing and managing segmented, personalized, and automated CRM campaigns based on customer behaviour, preferences, and value * Collaborating closely with data, product and technical teams to leverage customer insights and improve targeting, personalization, and campaign performance * You have experience working with customer segmentation, personalization, and automated customer journeys * You are business-minded, results-driven, and continuously look for ways to improve customer engagement and value
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
You are not afraid to interact with senior management & customers been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
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SQLI is a European leader in customer experience and digital transformation. To strengthen our SAP team, we're looking for aSenior SAP Consultant with architect capabilities, with strong expertise inSAP ERP Logistics, SAP Invoice Management (VIM – OpenText)andSAP CPI. * Improve vendor invoice processes usingSAP Invoice Management (VIM) by OpenText(including OCR). * Engage with business (including management) in a confident, professional manner. * Proven expertise withSAP Invoice Management (VIM) by OpenText(OCR experience is important). * stakeholder management * customer-oriented mindset and clear communication
SQLI is a European leader in customer experience and digital transformation. To strengthen our SAP team, we're looking for aSenior SAP Consultant with architect capabilities, with strong expertise inSAP ERP Logistics, SAP Invoice Management (VIM – OpenText)andSAP CPI. * Improve vendor invoice processes usingSAP Invoice Management (VIM) by OpenText(including OCR). * Engage with business (including management) in a confident, professional manner. * Proven expertise withSAP Invoice Management (VIM) by OpenText(OCR experience is important). * stakeholder management * customer-oriented mindset and clear communication
No match yet? There are 181 more jobs that could match your search
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This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction * Strong interest in and aptitude for Information and Communications Technology (ICT) and project management
This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction * Strong interest in and aptitude for Information and Communications Technology (ICT) and project management
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Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Project Management: Actively participate in project management, monitor progress, coordinate actions with and , while respecting deadlines and budgets ; * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Project Management: Actively participate in project management, monitor progress, coordinate actions with and , while respecting deadlines and budgets ; * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
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With autonomy, supported during the onboarding period and regular alignment with management. * At least 5 years of experience in project management or technical projects, preferably in electromechanical installations, automation, or industrial systems, with responsibility for coordination, planning, execution, and maintenance. * Excellent communication skills and customer focus. Experience in people management is a plus but not mandatory — technical maturity and logical insight are more important. Project Manager, Project Manager Engineer, Project Engineer, Technical Project Lead, System Engineer, Railway Engineer, Rolling Stock Engineer, Electromechanical Project Leader, Railway Project Leader, , , , , , Electromechanics, Industrial Engineer Electricity, Automation Engineer, Technical Project Leader, Railways, Rail Engineering, Rolling Stock, Tram and Metro, Train Systems, Level ...
With autonomy, supported during the onboarding period and regular alignment with management. * At least 5 years of experience in project management or technical projects, preferably in electromechanical installations, automation, or industrial systems, with responsibility for coordination, planning, execution, and maintenance. * Excellent communication skills and customer focus. Experience in people management is a plus but not mandatory — technical maturity and logical insight are more important. Project Manager, Project Manager Engineer, Project Engineer, Technical Project Lead, System Engineer, Railway Engineer, Rolling Stock Engineer, Electromechanical Project Leader, Railway Project Leader, , , , , , Electromechanics, Industrial Engineer Electricity, Automation Engineer, Technical Project Leader, Railways, Rail Engineering, Rolling Stock, Tram and Metro, Train Systems, Level ...
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The local team is of a manageable size and benefits from an accessible, collaborative management style, fostering a strong culture of support and teamwork. As a Trilingual GL Accountant on a 1-year fixed-term contract, you will actively support the daily financial management and accounting operations of the Benelux entities and, occasionally, France. * Accounts Payable & Receivable Management: processing and verifying invoices, following approval procedures, managing discrepancies, credit notes, and blocked payments in coordination with the Shared Services Center. * Administrative Support & Process Improvement: updating master data (customers, suppliers, items), organizing financial documentation, identifying opportunities to improve processes and administrative efficiency. * Dynamic, collaborative team with accessible management.
The local team is of a manageable size and benefits from an accessible, collaborative management style, fostering a strong culture of support and teamwork. As a Trilingual GL Accountant on a 1-year fixed-term contract, you will actively support the daily financial management and accounting operations of the Benelux entities and, occasionally, France. * Accounts Payable & Receivable Management: processing and verifying invoices, following approval procedures, managing discrepancies, credit notes, and blocked payments in coordination with the Shared Services Center. * Administrative Support & Process Improvement: updating master data (customers, suppliers, items), organizing financial documentation, identifying opportunities to improve processes and administrative efficiency. * Dynamic, collaborative team with accessible management.
Change management: Distributing documents via customer portal - Our Sales Original Equipment department is in Brussels (Anderlecht) and coordinates Bosch Mobility Solution presales, sales and supporting activities towards our Automotive customers located within the Benelux. You will be part of the Sales Commercial Logistics Coordination team, working for a big Japanese customer in multicultural environment. * SAP Order management – account receivables reporting * Customer specific requirements : Registration and follow-up
Change management: Distributing documents via customer portal - Our Sales Original Equipment department is in Brussels (Anderlecht) and coordinates Bosch Mobility Solution presales, sales and supporting activities towards our Automotive customers located within the Benelux. You will be part of the Sales Commercial Logistics Coordination team, working for a big Japanese customer in multicultural environment. * SAP Order management – account receivables reporting * Customer specific requirements : Registration and follow-up
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Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
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We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. Escalation Management Content Management & Seller Self-Service * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the process management team. * Process-Oriented Approach: Demonstrated experience in process optimization and quality control management. * Problem-Solving Expertise: Strong track record in escalation management and complex problem resolution.
We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. Escalation Management Content Management & Seller Self-Service * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the process management team. * Process-Oriented Approach: Demonstrated experience in process optimization and quality control management. * Problem-Solving Expertise: Strong track record in escalation management and complex problem resolution.
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Promote leading and proactive management of deviations, corrective and preventative actions and change controls. * Ensure escalation of significant/critical quality problems to the appropriate levels of management following the standards set by the QMS. * Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections. * QA follow-up of utilities/Beltech related projects and project management. * Experience with Quality Management Systems and Auditing is an asset
Promote leading and proactive management of deviations, corrective and preventative actions and change controls. * Ensure escalation of significant/critical quality problems to the appropriate levels of management following the standards set by the QMS. * Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections. * QA follow-up of utilities/Beltech related projects and project management. * Experience with Quality Management Systems and Auditing is an asset
The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. Portfolio and activity management * Provide regular reporting to management. Client project management * Strong negotiation and project management skills. * Strong interpersonal and customer orientation.
The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. Portfolio and activity management * Provide regular reporting to management. Client project management * Strong negotiation and project management skills. * Strong interpersonal and customer orientation.
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education