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576 results for Customer Management jobs in Sint Stevens Woluwe within a 30 km radius
Familiarity with customer relationship management applications. * Experience in customer success management. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases.
Familiarity with customer relationship management applications. * Experience in customer success management. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases.
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently * Lead, attend and present at project/review meetings with customers worldwide
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SQLI is a European leader in customer experience and digital transformation. To strengthen our SAP team, we're looking for aSenior SAP Consultant with architect capabilities, with strong expertise inSAP ERP Logistics, SAP Invoice Management (VIM – OpenText)andSAP CPI. * Improve vendor invoice processes usingSAP Invoice Management (VIM) by OpenText(including OCR). * Engage with business stakeholders (including management) in a confident, professional manner. * Proven expertise withSAP Invoice Management (VIM) by OpenText(OCR experience is important). * stakeholder management * customer-oriented mindset and clear communication
SQLI is a European leader in customer experience and digital transformation. To strengthen our SAP team, we're looking for aSenior SAP Consultant with architect capabilities, with strong expertise inSAP ERP Logistics, SAP Invoice Management (VIM – OpenText)andSAP CPI. * Improve vendor invoice processes usingSAP Invoice Management (VIM) by OpenText(including OCR). * Engage with business stakeholders (including management) in a confident, professional manner. * Proven expertise withSAP Invoice Management (VIM) by OpenText(OCR experience is important). * stakeholder management * customer-oriented mindset and clear communication
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You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. You work actively with , , and Customer Services to align planning with business and customer needs. * You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process ...
You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. You work actively with , , and Customer Services to align planning with business and customer needs. * You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process ...
No match yet? There are 547 more jobs that could match your search
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De hoofdmissie van de Management Assistant bestaat erin het dagelijks beheer van het (ComEx) en het HR-team te optimaliseren, zodat zij zich kunnen concentreren op hun strategische prioriteiten en besluitvorming.
De hoofdmissie van de Management Assistant bestaat erin het dagelijks beheer van het (ComEx) en het HR-team te optimaliseren, zodat zij zich kunnen concentreren op hun strategische prioriteiten en besluitvorming.
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To achieve that mission, we're looking for a Customer Operations employee to strengthen our Digital Society unit who will help our organisation meet customer expectations by combining strong contact management with a warm, efficient and solution‑oriented service. Within the Customer Operations team, we're looking for a fourth colleague to answer questions from end users and our sales channel. * You follow up customer administration * You have a strong interest in customer support and want to keep learning and growing in this field. * Helping customers gives you energy and you do so with expertise, accuracy and enthusiasm. * You combine customer focus with accuracy and are able to convey complex information clearly.
To achieve that mission, we're looking for a Customer Operations employee to strengthen our Digital Society unit who will help our organisation meet customer expectations by combining strong contact management with a warm, efficient and solution‑oriented service. Within the Customer Operations team, we're looking for a fourth colleague to answer questions from end users and our sales channel. * You follow up customer administration * You have a strong interest in customer support and want to keep learning and growing in this field. * Helping customers gives you energy and you do so with expertise, accuracy and enthusiasm. * You combine customer focus with accuracy and are able to convey complex information clearly.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Customer Fleet Agent 12 ADV-dagen | Klantgericht, nauwkeurig, georganiseerd - Je vindt het fijn om in een open space te werken en ook open te kunnen communiceren met andere afdelingen en het management.
Customer Fleet Agent 12 ADV-dagen | Klantgericht, nauwkeurig, georganiseerd - Je vindt het fijn om in een open space te werken en ook open te kunnen communiceren met andere afdelingen en het management.
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Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Further develop your communication, stakeholder management, and problem-solving skills
Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? We are looking for a Customer Experience Specialist to join this team. In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - A proactive, customer-first mindset with excellent problem-solving skills. - Work in a high-impact, customer-facing role where your contribution truly matters - Further develop your communication, stakeholder management, and problem-solving skills
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Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
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The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. Portfolio and activity management * Provide regular reporting to management. Client project management * Strong negotiation and project management skills. * Strong interpersonal and customer orientation.
The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. Portfolio and activity management * Provide regular reporting to management. Client project management * Strong negotiation and project management skills. * Strong interpersonal and customer orientation.
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With autonomy, supported during the onboarding period and regular alignment with management. * At least 5 years of experience in project management or technical projects, preferably in electromechanical installations, automation, or industrial systems, with responsibility for coordination, planning, execution, and maintenance. * Excellent communication skills and customer focus. Experience in people management is a plus but not mandatory — technical maturity and logical insight are more important. Project Manager, Project Manager Engineer, Project Engineer, Technical Project Lead, System Engineer, Railway Engineer, Rolling Stock Engineer, Electromechanical Project Leader, Railway Project Leader, , , , , , Electromechanics, Industrial Engineer Electricity, Automation Engineer, Technical Project Leader, Railways, Rail Engineering, Rolling Stock, Tram and Metro, Train Systems, Level ...
With autonomy, supported during the onboarding period and regular alignment with management. * At least 5 years of experience in project management or technical projects, preferably in electromechanical installations, automation, or industrial systems, with responsibility for coordination, planning, execution, and maintenance. * Excellent communication skills and customer focus. Experience in people management is a plus but not mandatory — technical maturity and logical insight are more important. Project Manager, Project Manager Engineer, Project Engineer, Technical Project Lead, System Engineer, Railway Engineer, Rolling Stock Engineer, Electromechanical Project Leader, Railway Project Leader, , , , , , Electromechanics, Industrial Engineer Electricity, Automation Engineer, Technical Project Leader, Railways, Rail Engineering, Rolling Stock, Tram and Metro, Train Systems, Level ...
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Support the Pharma Manufacturing (BPM) Management to develop and implement technically robust and compliant Process and Equipment Support Systems allowing to exploit, maintain, monitor and continuously improve their operations * Ensure general cGMP training of internal customers * Participate in the preparation for regulatory inspections and provide direct support to and main customers during inspections * Experience with Quality Management System
Support the Pharma Manufacturing (BPM) Management to develop and implement technically robust and compliant Process and Equipment Support Systems allowing to exploit, maintain, monitor and continuously improve their operations * Ensure general cGMP training of internal customers * Participate in the preparation for regulatory inspections and provide direct support to and main customers during inspections * Experience with Quality Management System
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Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. Data Quality Management * Education: Degree in Business Management, Finance, Data Science, or equivalent. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
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Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
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This role will be responsible for overseeing the associate recruiting function for the Brussels office, supporting the Recruiting Committee in hiring law clerks, trainees and lateral while managing all aspects of the Trainee and Law Clerk Program, including orientation, events, programming, training, and performance management, and ensuring a comprehensive and engaging experience. * Staying abreast of current and pending employment laws and market trends while supporting strategic initiatives of the firm's management committees by developing and maintaining relationships with office leadership and recommending changes to enhance the firm's competitive edge * Possess the ability to work in a team environment with a customer-service focus
This role will be responsible for overseeing the associate recruiting function for the Brussels office, supporting the Recruiting Committee in hiring law clerks, trainees and lateral while managing all aspects of the Trainee and Law Clerk Program, including orientation, events, programming, training, and performance management, and ensuring a comprehensive and engaging experience. * Staying abreast of current and pending employment laws and market trends while supporting strategic initiatives of the firm's management committees by developing and maintaining relationships with office leadership and recommending changes to enhance the firm's competitive edge * Possess the ability to work in a team environment with a customer-service focus
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Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Executes projects inside live production datacenters in strict adherence to safety, security, and change-management standards, including MOP/SOP compliance and access controls; follows and reports any safety or ...
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Executes projects inside live production datacenters in strict adherence to safety, security, and change-management standards, including MOP/SOP compliance and access controls; follows and reports any safety or ...
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Our Customers mean the world to us. The end goal is to keep our customers happy and satisfied. * As you are a specialist, you offer technical troubleshooting to both our customers and colleagues in the field. * Help customers with remote installations * Management of Service orders with quick turn- around times * Management of product returns, billing of installation orders and handling invoices when requested.
Our Customers mean the world to us. The end goal is to keep our customers happy and satisfied. * As you are a specialist, you offer technical troubleshooting to both our customers and colleagues in the field. * Help customers with remote installations * Management of Service orders with quick turn- around times * Management of product returns, billing of installation orders and handling invoices when requested.
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We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. Escalation Management Content Management & Seller Self-Service * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the process management team. * Process-Oriented Approach: Demonstrated experience in process optimization and quality control management. * Problem-Solving Expertise: Strong track record in escalation management and complex problem resolution.
We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. Escalation Management Content Management & Seller Self-Service * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the process management team. * Process-Oriented Approach: Demonstrated experience in process optimization and quality control management. * Problem-Solving Expertise: Strong track record in escalation management and complex problem resolution.
Promote leading and proactive management of deviations, corrective and preventative actions and change controls. * Ensure escalation of significant/critical quality problems to the appropriate levels of management following the standards set by the QMS. * Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections. * QA follow-up of utilities/Beltech related projects and project management. * Experience with Quality Management Systems and Auditing is an asset
Promote leading and proactive management of deviations, corrective and preventative actions and change controls. * Ensure escalation of significant/critical quality problems to the appropriate levels of management following the standards set by the QMS. * Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections. * QA follow-up of utilities/Beltech related projects and project management. * Experience with Quality Management Systems and Auditing is an asset
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Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
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You identify and engage key decision-makers and stakeholders (HR, Finance, IT, management, ...). * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
You identify and engage key decision-makers and stakeholders (HR, Finance, IT, management, ...). * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
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The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * Utilizing open book pricing models, including commodity market coverage, margin analysis and proactive data management * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.
The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * Utilizing open book pricing models, including commodity market coverage, margin analysis and proactive data management * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.
Provide in-depth expert QA advice, support and management for technical operational QA and general QA strategic matters associated with the vendors * Be the QA stakeholder for Risk management. * Support on customer audits and Health Authority inspections at the vendors, as needed * Experience in vendor management. * Experience with Quality Management Systems (QMS) in pharmaceutical manufacturing environments. * Must possess excellent interpersonal, verbal, and written communication skills at all levels internally and externally especially at senior management levels. * Root cause and risk management/assessment skills
Provide in-depth expert QA advice, support and management for technical operational QA and general QA strategic matters associated with the vendors * Be the QA stakeholder for Risk management. * Support on customer audits and Health Authority inspections at the vendors, as needed * Experience in vendor management. * Experience with Quality Management Systems (QMS) in pharmaceutical manufacturing environments. * Must possess excellent interpersonal, verbal, and written communication skills at all levels internally and externally especially at senior management levels. * Root cause and risk management/assessment skills
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Smart and efficient – Bosch Home Comfort offers its customers throughout the world solutions for their room climate, domestic hot water and decentralised energy management requirements. * Your main responsibility will be to further develop and maintain the 360-degree view of our customers, which will be used to steer the departments (Marketing, Sales, Sales Operations, etc). * Additional from these tasks also main project focus will be Customer Journey. You will be responsible to follow-up customer feedbacks and create business insights of improvement areas based on feedbacks. * You are currently a student (Data Analytics, Statistics, International Business Management, Marketing, Economical Studies, etc.)
Smart and efficient – Bosch Home Comfort offers its customers throughout the world solutions for their room climate, domestic hot water and decentralised energy management requirements. * Your main responsibility will be to further develop and maintain the 360-degree view of our customers, which will be used to steer the departments (Marketing, Sales, Sales Operations, etc). * Additional from these tasks also main project focus will be Customer Journey. You will be responsible to follow-up customer feedbacks and create business insights of improvement areas based on feedbacks. * You are currently a student (Data Analytics, Statistics, International Business Management, Marketing, Economical Studies, etc.)