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119 results for Customer Management jobs in Dilbeek within a 30 km radius
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
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Customer relationship management (e.g. Dynamics 365 Customer Engagement) Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions.
Customer relationship management (e.g. Dynamics 365 Customer Engagement) Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions.
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SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
SECURITAS * Machelen - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als Account Manager Installer ben je verantwoordelijk voor het technisch en commercieel beheer van een portefeuille installateurspartners die samenwerken met Securitas. Je zorgt voor een uniforme en duurzame samenwerking met deze en fungeert als hun vaste aanspreekpunt. In deze rol werk je nauw samen met verschillende interne diensten (zoals meldkamer, mobiele diensten, sales en support) en neem je een coördinerende “spider-in-the-web”-rol op tussen interne teams, installateurs en klanten. Je rapporteert aan de Remote . Naast het beheer van installateurspartners zal je, naargelang ervaring en evolutie in de rol, ook instaan voor het beheer van strategische Key Accounts. Vacatureomschrijving - Beheer van bestaande installateurspartners
Rapporteren van klantfeedback en marktinzichten aan het management.
Rapporteren van klantfeedback en marktinzichten aan het management.
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Experience in project management and/or customer success roles - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion ...
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
5+ years of experience in account management in FMCG, including direct customer ownership. In this role you will personally oversee one of our top three customer contracts, while coaching and developing one and one . * Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery * Develop and execute customer strategies that align both client and JDE Peet's objectives * Drive revenue growth through different axis such as promotional planning and category management * You work in close collaboration with the Category/ and the activation managers for the category input and the customer development * You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews * Monitor and be curious about market and customer insights to identify growth opportunities
No match yet? There are 112 more jobs that could match your search
People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * KPI Management: bijdragen aan de vooropgestelde organisationele objectieven door het identificeren & nauwlettend opvolgen van KPI's en bijsturen indien nodig. * Change Management: bijdragen aan het definiëren & implementeren van nieuwe systemen & processen, zonder voeling te verliezen met de lessons learned uit het verleden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
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Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B (M/V/X) voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B (M/V/X) voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden.
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Als aanspreekpunt voor management, sales en customer service lever je heldere financiële en data-inzichten die bijdragen aan procesoptimalisatie en datagedreven besluitvorming. Na één jaar zijn rapportages en KPI's gestroomlijnd en inzichtelijk, verlopen processen efficiënt en beschikken sales en management over tijdige en bruikbare cijfers.
Als aanspreekpunt voor management, sales en customer service lever je heldere financiële en data-inzichten die bijdragen aan procesoptimalisatie en datagedreven besluitvorming. Na één jaar zijn rapportages en KPI's gestroomlijnd en inzichtelijk, verlopen processen efficiënt en beschikken sales en management over tijdige en bruikbare cijfers.
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Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Training and career management opportunities
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Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. o Good technical understanding of customer requirements, legislation and trends. o Experienced in product innovation, development and innovation management.
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. o Good technical understanding of customer requirements, legislation and trends. o Experienced in product innovation, development and innovation management.
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Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Serve as a clinical and educational leader within the territory, with a strong focus on Type 1 diabetes management and insulin pump therapy. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success.
Deliver patient education programs and classes focused on insulin pump therapy and advanced diabetes management skills to support customer acquisition and retention. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Serve as a clinical and educational leader within the territory, with a strong focus on Type 1 diabetes management and insulin pump therapy. * Plan, coordinate, and deliver product training for patients, customers, and healthcare professionals, including Certified Diabetes Care and Education Specialists and Endocrinologists. * Establish and maintain strong professional relationships with HCPs to support sales and long-term customer success.
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The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
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Maintain and expand relationships with key customers in the chemical distribution sector. * Collaborate with internal teams to ensure customer satisfaction and successful order fulfillment. * Prepare and present sales reports and forecasts to senior management.
Maintain and expand relationships with key customers in the chemical distribution sector. * Collaborate with internal teams to ensure customer satisfaction and successful order fulfillment. * Prepare and present sales reports and forecasts to senior management.
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Our client is an international company active worldwide, specializing in the management and distribution of petroleum and chemical products. * Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Professional Experience: Experience in product quality management and in the industry. * Responsive and customer-focused.
Our client is an international company active worldwide, specializing in the management and distribution of petroleum and chemical products. * Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Professional Experience: Experience in product quality management and in the industry. * Responsive and customer-focused.
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This position is based in the South of Antwerp close to the A12 and requires a proactive and hands-on individual with expertise in Supply Chain Management. Oversee stock and flow management, including safety stock policies, forecasting inputs, and inventory segmentation - Collaborate with customer service to optimize distribution processes - Performance Management & Continuous Improvement - Master Data Management Collaborate with IT and business stakeholders to define ownership, standards, and processes for master data management * Master degree in Supply Chain Management, Logistics, Business administration, or a related field * Strong process and project management skills.
This position is based in the South of Antwerp close to the A12 and requires a proactive and hands-on individual with expertise in Supply Chain Management. Oversee stock and flow management, including safety stock policies, forecasting inputs, and inventory segmentation - Collaborate with customer service to optimize distribution processes - Performance Management & Continuous Improvement - Master Data Management Collaborate with IT and business stakeholders to define ownership, standards, and processes for master data management * Master degree in Supply Chain Management, Logistics, Business administration, or a related field * Strong process and project management skills.
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; * Scientific educational or Business Management education
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Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
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Je brengt kennis binnen of gaat op zoek naar kennis over demand management , forecasting en S&OP. Logistiek management: Je staat in voor het logistiek management van de volledige divisie. Teamontwikkeling: Je bent een coach voor 6 direct reports (customer service, forecast, masterdata en teamleader transport) en een tiental indirect reports.
Je brengt kennis binnen of gaat op zoek naar kennis over demand management , forecasting en S&OP. Logistiek management: Je staat in voor het logistiek management van de volledige divisie. Teamontwikkeling: Je bent een coach voor 6 direct reports (customer service, forecast, masterdata en teamleader transport) en een tiental indirect reports.
Als Customer Service Officer ben je verantwoordelijk voor het uitvoeren, begeleiden en optimaliseren van het order proces en informatievoorziening aan de klant. * Je behaalde minimum een bachelordiploma bij voorkeur in de richting van Logistiek Management,… * Hoewel binnen de afdeling customer service in teamverband gewerkt wordt, ben je zelfstandig bij de uitvoering van je werkzaamheden.
Als Customer Service Officer ben je verantwoordelijk voor het uitvoeren, begeleiden en optimaliseren van het order proces en informatievoorziening aan de klant. * Je behaalde minimum een bachelordiploma bij voorkeur in de richting van Logistiek Management,… * Hoewel binnen de afdeling customer service in teamverband gewerkt wordt, ben je zelfstandig bij de uitvoering van je werkzaamheden.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.). At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.). At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
You identify and engage key decision-makers and stakeholders (HR, Finance, IT, management, ...). * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
You identify and engage key decision-makers and stakeholders (HR, Finance, IT, management, ...). * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
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The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * Utilizing open book pricing models, including commodity market coverage, margin analysis and proactive data management * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.
The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * Utilizing open book pricing models, including commodity market coverage, margin analysis and proactive data management * You are customer-oriented and driven and you have a “hands-on” mentality. Stakeholder Management: The Pricing Analyst collaborates on a daily basis with Account Managers and other functions throughout our organization.