Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. It's an opportunity to broaden your knowledge and apply your IT skills in a multicultural environment. The role primarily involves providing software and application support, but it's not limited to this, as it will also require handling various troubleshooting requests. The Technician will manage customer calls and emails, troubleshoot, document, and resolve IT-related issues within their scope, using solutions from the knowledge base. * IT knowledge and previous experience to be able to resolve IT issues on the go; * Possibility to following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities ...
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