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11 résultats pour Incident & Problem Manager à Lierre dans un rayon de 30 km
Nous avons étendu votre recherche à plus de 11 offres d’emploi similaires.
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End-to-end verantwoordelijkheid voor Incident en Problem Management, met focus op operationele stabiliteit en snelle herstelacties (MTTR) * Incident Management, Problem Management, Knowledge Management * Incident management: bewaken van queue health, response times, opvolging van tickets en incidenten * Problem management: monitoren van ticket clusters, trends en operationele pijnpunten, inclusief rapportage naar ICT management -Ownership over prioritisatie, major incident flow, escalaties en war rooms
End-to-end verantwoordelijkheid voor Incident en Problem Management, met focus op operationele stabiliteit en snelle herstelacties (MTTR) * Incident Management, Problem Management, Knowledge Management * Incident management: bewaken van queue health, response times, opvolging van tickets en incidenten * Problem management: monitoren van ticket clusters, trends en operationele pijnpunten, inclusief rapportage naar ICT management -Ownership over prioritisatie, major incident flow, escalaties en war rooms
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The Manager, External Workforce Operations Fixed Term role is responsible for supporting the contracted resource activities with the external workforce program in EMEA. This role supports the EMEA Snr Manager, External Workforce Leads by ensuring seamless operational execution of the EMEA external workforce. This role provides critical operational execution and oversight across EMEA, enabling Snr Managers to focus on strategic oversight, governance and stakeholder alignment, while ensuring consistent delivery, stabilization and risk management of the force program in EMEA. * Serve as the operational project manager lead for day-to-day external workforce program management activities * Excellent communication, analytical, and problem-solving skills
The Manager, External Workforce Operations Fixed Term role is responsible for supporting the contracted resource activities with the external workforce program in EMEA. This role supports the EMEA Snr Manager, External Workforce Leads by ensuring seamless operational execution of the EMEA external workforce. This role provides critical operational execution and oversight across EMEA, enabling Snr Managers to focus on strategic oversight, governance and stakeholder alignment, while ensuring consistent delivery, stabilization and risk management of the force program in EMEA. * Serve as the operational project manager lead for day-to-day external workforce program management activities * Excellent communication, analytical, and problem-solving skills
NOUVEAU
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and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
and reporting to the EAME Tax Planning Manager, this senior tax advisory role is for a member of the value chain direct tax team supporting ExxonMobil's business footprint in the EAME region. Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
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Support an appropriate and ambitious strategy and manage its implementation * Manage strategic development of the MLE CRC structures for the markets of France, Belgium and Netherlands. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target * Identify and address blockers that affect the performance of your team (resources / processes / time etc.) and discuss these in a timely way to support them in finding a suitable solution to the problem. * Pro-actively manage the underperformance of direct reports and provide ongoing feedback to support them improving their performance in the future. Manage the goodwill and goodies budget for the business Manage implementation and maintenance of processes to handle queries and issues from customers and dealers / authorised repairers
Support an appropriate and ambitious strategy and manage its implementation * Manage strategic development of the MLE CRC structures for the markets of France, Belgium and Netherlands. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target * Identify and address blockers that affect the performance of your team (resources / processes / time etc.) and discuss these in a timely way to support them in finding a suitable solution to the problem. * Pro-actively manage the underperformance of direct reports and provide ongoing feedback to support them improving their performance in the future. Manage the goodwill and goodies budget for the business Manage implementation and maintenance of processes to handle queries and issues from customers and dealers / authorised repairers
and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
and reporting to the EAME Indirect Tax Planning Manager, this senior tax advisory role is for a member of the - Business line and finance managers will look to you for advice regarding - You combine strong technical expertise with pragmatic problem- solving mindset and are comfortable advising the
Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' o Opvolgen van de uitvoering en problem-solving
Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' o Opvolgen van de uitvoering en problem-solving
Elmos Expert BV * MECHELEN - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als IT Business Analyst focus je op zowel de functionele vereisten als de projectbeheeraspecten van IT gerelateerde projecten. In deze rol werk je nauw samen met verschillende afdelingen waaronder IT, productie, logistiek, supply chain, financiën en andere functionele teams om enerzijds de IT noden binnen deze afdeling te detecteren en te collecteren, van hieruit zal projecten definiëren en beargumenteren. Voor deze projecten ben je verantwoordelijk voor een naadloze integratie en implementatie in onze organisatie. Je maakt fysisch deel uit van het Information Systems team. • Je analyseert de noden van interne klanten en vertaalt deze naar duidelijke softwarevereisten. • Je evalueert en optimaliseert bestaande processen, met aandacht voor rapportering, integraties en nieuwe toepassingen, ...
Elmos Expert BV * MECHELEN - Solliciteer als één van de eersten - Jouw verantwoordelijkheden - Als IT Business Analyst focus je op zowel de functionele vereisten als de projectbeheeraspecten van IT gerelateerde projecten. In deze rol werk je nauw samen met verschillende afdelingen waaronder IT, productie, logistiek, supply chain, financiën en andere functionele teams om enerzijds de IT noden binnen deze afdeling te detecteren en te collecteren, van hieruit zal projecten definiëren en beargumenteren. Voor deze projecten ben je verantwoordelijk voor een naadloze integratie en implementatie in onze organisatie. Je maakt fysisch deel uit van het Information Systems team. • Je analyseert de noden van interne klanten en vertaalt deze naar duidelijke softwarevereisten. • Je evalueert en optimaliseert bestaande processen, met aandacht voor rapportering, integraties en nieuwe toepassingen, ...
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Manage day to day activities consistent with achieving maximum results to plan by conducting regular store visits * Manage the variance recommendation process - If urgent matters arise, be ready to help franchise partners take full advantage of opportunities and prevent problems.
Manage day to day activities consistent with achieving maximum results to plan by conducting regular store visits * Manage the variance recommendation process - If urgent matters arise, be ready to help franchise partners take full advantage of opportunities and prevent problems.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Manage data acquisition, including expanding drone pilot network and negotiating pricing. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Utilize organizational skills to manage multiple functions and projects simultaneously.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Manage data acquisition, including expanding drone pilot network and negotiating pricing. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Utilize organizational skills to manage multiple functions and projects simultaneously.
Candidature facile
Elmos Expert BV * BEVEREN-KRUIBEKE-ZWIJNDRECHT - Solliciteer als één van de eersten - Snel solliciteren - Jouw verantwoordelijkheden - Als IT Business Analyst focus je op zowel de functionele vereisten als de projectbeheeraspecten van IT gerelateerde projecten. In deze rol werk je nauw samen met verschillende afdelingen waaronder IT, productie, logistiek, supply chain, financiën en andere functionele teams om enerzijds de IT noden binnen deze afdeling te detecteren en te collecteren, van hieruit zal projecten definiëren en beargumenteren. Voor deze projecten ben je verantwoordelijk voor een naadloze integratie en implementatie in onze organisatie. Je maakt fysisch deel uit van het Information Systems team. • Je analyseert de noden van interne klanten en vertaalt deze naar duidelijke softwarevereisten. • Je evalueert en optimaliseert bestaande processen, met aandacht voor rapportering, ...
Elmos Expert BV * BEVEREN-KRUIBEKE-ZWIJNDRECHT - Solliciteer als één van de eersten - Snel solliciteren - Jouw verantwoordelijkheden - Als IT Business Analyst focus je op zowel de functionele vereisten als de projectbeheeraspecten van IT gerelateerde projecten. In deze rol werk je nauw samen met verschillende afdelingen waaronder IT, productie, logistiek, supply chain, financiën en andere functionele teams om enerzijds de IT noden binnen deze afdeling te detecteren en te collecteren, van hieruit zal projecten definiëren en beargumenteren. Voor deze projecten ben je verantwoordelijk voor een naadloze integratie en implementatie in onze organisatie. Je maakt fysisch deel uit van het Information Systems team. • Je analyseert de noden van interne klanten en vertaalt deze naar duidelijke softwarevereisten. • Je evalueert en optimaliseert bestaande processen, met aandacht voor rapportering, ...
Candidature facile
As Operations Manager Planning, you are responsible for efficiently managing and developing the activities within the planning department. * You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process design for Vinçotte or Kiwa. * Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights. * Strategic and problem-solving mindset, able to see the big picture while balancing operational priorities.
As Operations Manager Planning, you are responsible for efficiently managing and developing the activities within the planning department. * You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process design for Vinçotte or Kiwa. * Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights. * Strategic and problem-solving mindset, able to see the big picture while balancing operational priorities.
Nous avons étendu votre recherche avec 21 offres d'emploi dans d'autres régions
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Vous assurez un suivi rigoureux des demandes et des incidents et veillez à ce qu'ils soient correctement enregistrés et consignés dans le système de gestion des tickets
Vous assurez un suivi rigoureux des demandes et des incidents et veillez à ce qu'ils soient correctement enregistrés et consignés dans le système de gestion des tickets
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La gestion proactive des alertes et incidents selon la méthodologie ITIL.
La gestion proactive des alertes et incidents selon la méthodologie ITIL.
En collaboration avec votre , vous assurez le suivi des incidents signalés (identification, analyse, correction et test).
En collaboration avec votre , vous assurez le suivi des incidents signalés (identification, analyse, correction et test).
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Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * Coordinate change delivery, major incident management, temporary fixes, and workarounds for applications and systems within the Application domain at global, regional, and local levels. * Manage relationships with vendors and operating within the scope of the Application domain.
Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * Coordinate change delivery, major incident management, temporary fixes, and workarounds for applications and systems within the Application domain at global, regional, and local levels. * Manage relationships with vendors and operating within the scope of the Application domain.
As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Manages expectations, resolves conflicts, and maintains alignment across all parties, identifying and coordinating solutions while communicating alternatives where needed. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to clients and the business.
As a Microsoft Data Center Project Manager (DCPM),you will be accountable for planning, coordinating, and delivering projects inside live datacenter environments, ensuring work is executed safely, on time, within scope, and in alignment with Microsoft standards and operational requirements. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Manages expectations, resolves conflicts, and maintains alignment across all parties, identifying and coordinating solutions while communicating alternatives where needed. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to clients and the business.
Industry certifications related to security and/or investigations (e.g., incident response, computer forensics).
Industry certifications related to security and/or investigations (e.g., incident response, computer forensics).
Microsoft is hiring a Europe-based cybersecurity attorney to help solve complex problems at the frontiers of regulation and technology, including rapid, AI-driven changes. The Cybersecurity Regulatory Affairs Team is focused on developing strategies to support cybersecurity regulatory compliance, providing cybersecurity compliance counseling, leading strategic compliance initiatives, reporting security incidents and responding to regulatory inquiries, and shaping the development of cybersecurity laws worldwide. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
Microsoft is hiring a Europe-based cybersecurity attorney to help solve complex problems at the frontiers of regulation and technology, including rapid, AI-driven changes. The Cybersecurity Regulatory Affairs Team is focused on developing strategies to support cybersecurity regulatory compliance, providing cybersecurity compliance counseling, leading strategic compliance initiatives, reporting security incidents and responding to regulatory inquiries, and shaping the development of cybersecurity laws worldwide. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
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Candidature facile
Excellent problem-solving and analytical abilities, including experience using data to inform decision making.
Excellent problem-solving and analytical abilities, including experience using data to inform decision making.
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Expert Claims and Operational Technical Excellence
Expert Claims and Operational Technical Excellence
Europ Assistance Belgium
Brussels
Télétravail possible
Manage recoveries both strategically and operationally, identifying and processing results. * Strong analytical skills and problem-solving ability.
Manage recoveries both strategically and operationally, identifying and processing results. * Strong analytical skills and problem-solving ability.
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Candidature facile
You are a conceptual thinker that is quickly able to see the larger picture, approach topics with a helicopter view and quickly see how problems and solutions fit into a larger existing framework; * You can place information in a broader perspective, quickly grasp complex situations and get to the heart of a problem;
You are a conceptual thinker that is quickly able to see the larger picture, approach topics with a helicopter view and quickly see how problems and solutions fit into a larger existing framework; * You can place information in a broader perspective, quickly grasp complex situations and get to the heart of a problem;
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You will manage an existing portfolio while driving new business for a leading energy supplier specialized in gas solutions - As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * A problem-solving mindset and interest in learning technical products. * A mix of autonomy and teamwork, with the chance to manage a significant portfolio.
You will manage an existing portfolio while driving new business for a leading energy supplier specialized in gas solutions - As an Account Manager, you will develop the industrial market through proactive commercial activity and strong relationship building. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * A problem-solving mindset and interest in learning technical products. * A mix of autonomy and teamwork, with the chance to manage a significant portfolio.
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * Manage a knowledge base for all SOAR playbooks and integrations; * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. Your deep understanding of SOAR, incident response and XDR technology will help you to translate complex business requirements into technical implementation plans. * Manage a knowledge base for all SOAR playbooks and integrations; * You have strong experience in incident response, and use this experience in your engineering and architecture work; * Strong problem solving and analytical skills;
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Offer guidance on incident response planning and help clients develop and implement effective incident response protocols. * Excellent problem-solving skills, with the ability to think critically and strategically in high-pressure situations. * Ability to work independently and manage multiple projects simultaneously.
Offer guidance on incident response planning and help clients develop and implement effective incident response protocols. * Excellent problem-solving skills, with the ability to think critically and strategically in high-pressure situations. * Ability to work independently and manage multiple projects simultaneously.
Candidature facile
Interpersonal skills:Strong problem-solving and attention-to-detail skills.
Interpersonal skills:Strong problem-solving and attention-to-detail skills.