Become an expert on Sitemark products and provide support to both internal and external , assisting them with product usage and optimization. We are now looking for an Operations Manager US to help strengthen our operational backbone, to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting and minimizing support requests. * Establish and manage a self-sustaining customer support system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases.
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