As Operations Manager Planning, you are responsible for efficiently managing and developing the activities within the planning department. You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You take ownership on strategic decisions and initiate improvement projects, advising the Workforce Planning Director. * You evaluate and adjust cross-divisional planning processes to enhance efficiency and service quality in a sustainable and innovative way. You are responsible for developing, implementing, and continuously improving the planning strategy. You work actively with , , and Customer Services to align planning with business and customer needs.
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