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209 results for Head of Customer Success jobs in Oud Heverlee within a 30 km radius
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In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You ensure that the strategic objectives of your department are achieved within the established timelines and budget. You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In addition, you lead projects with strategic impact both within and beyond the scope of your department. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover
In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You ensure that the strategic objectives of your department are achieved within the established timelines and budget. You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In addition, you lead projects with strategic impact both within and beyond the scope of your department. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover
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Jij zorgt voor de coördinatie en/of uitvoering van de inspecties en verdere opvolging van deze inspecties on site bij de klant. * Je hoeft je geen zorgen te maken over de planning of organisatie. Ons Customer Service team ondersteunt je waar nodig. * Diploma: Bachelor of Master Elektriciteit, Elektrotechnieken, Elektromechanica.
Jij zorgt voor de coördinatie en/of uitvoering van de inspecties en verdere opvolging van deze inspecties on site bij de klant. * Je hoeft je geen zorgen te maken over de planning of organisatie. Ons Customer Service team ondersteunt je waar nodig. * Diploma: Bachelor of Master Elektriciteit, Elektrotechnieken, Elektromechanica.
Jij zorgt voor de coördinatie en/of uitvoering van de inspecties en verdere opvolging van deze inspecties on site bij de klant. * Je hoeft je geen zorgen te maken over de planning of organisatie. Ons Customer Service team ondersteunt je waar nodig. * Diploma: Bachelor of Master Elektriciteit, Elektrotechnieken, Elektromechanica.
Jij zorgt voor de coördinatie en/of uitvoering van de inspecties en verdere opvolging van deze inspecties on site bij de klant. * Je hoeft je geen zorgen te maken over de planning of organisatie. Ons Customer Service team ondersteunt je waar nodig. * Diploma: Bachelor of Master Elektriciteit, Elektrotechnieken, Elektromechanica.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital tra
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital tra
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Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
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Samenwerking coördineren met Tender Desk, Customer Care, Operations en Finance * Ruime ervaring in tender-gedreven verkoop of contractmanagement (onderwijs, zorg, lokale besturen, social profit of private organisaties met formele aankoopstructuur)
Samenwerking coördineren met Tender Desk, Customer Care, Operations en Finance * Ruime ervaring in tender-gedreven verkoop of contractmanagement (onderwijs, zorg, lokale besturen, social profit of private organisaties met formele aankoopstructuur)
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Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. * Je verzorgt complexe of maatwerktrainingen binnen specifieke functionele domeinen. * Je geeft interactieve en effectieve trainingen in verschillende vormen, zoals klassikale sessies, virtuele workshops of on-site demonstraties. * Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. Diploma: Je beschikt over een bachelor- of masterdiploma. * objectief leert te werk gaan, maar zeker ook out-of-the-box mag denken.
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. * Je verzorgt complexe of maatwerktrainingen binnen specifieke functionele domeinen. * Je geeft interactieve en effectieve trainingen in verschillende vormen, zoals klassikale sessies, virtuele workshops of on-site demonstraties. * Je houdt samen met de van Customer Service en Planning nauwkeurig bij welke trainingen zijn uitgevoerd, welke voortgang deelnemers boeken en welke certificeringen zijn behaald. Diploma: Je beschikt over een bachelor- of masterdiploma. * objectief leert te werk gaan, maar zeker ook out-of-the-box mag denken.
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Als Customer Service Medewerker ben jij de eerste stem die onze klanten horen én het aanspreekpunt voor onze en interne afdelingen. * Een werkweek van 39 uur (met wisselend startuur om 8u of 8u30)
Als Customer Service Medewerker ben jij de eerste stem die onze klanten horen én het aanspreekpunt voor onze en interne afdelingen. * Een werkweek van 39 uur (met wisselend startuur om 8u of 8u30)
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In dit kader garanderen wij een gelijke behandeling en toegang tot selecties, ongeacht leeftijd, afkomst, culturele achtergrond, handicap, geslacht of seksuele geaardheid of andere kenmerken. Bij AXA wijzen wij alle vormen van oneerlijke of onwettige discriminatie af. * Customer centricity: je begrijpt dat de klant altijd centraal staat in alles wat we doen. Of het nu gaat om interne afdelingen of externe partners, je weet hoe je een omgeving van vertrouwen en samenwerking kan creëren.
In dit kader garanderen wij een gelijke behandeling en toegang tot selecties, ongeacht leeftijd, afkomst, culturele achtergrond, handicap, geslacht of seksuele geaardheid of andere kenmerken. Bij AXA wijzen wij alle vormen van oneerlijke of onwettige discriminatie af. * Customer centricity: je begrijpt dat de klant altijd centraal staat in alles wat we doen. Of het nu gaat om interne afdelingen of externe partners, je weet hoe je een omgeving van vertrouwen en samenwerking kan creëren.
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As the market leader in Belgium in catering and facility services, we contribute to a sustainable future, a positive impact on the environment, and a safe working environment for all our through our core values of team spirit, service, and progress. * analyse the application of CLA 32bis and support negotiations during clients contract transfers * Master's degree in Law and +- 10 years of experience in social law * Bilingual NL/FR (with a good command of English) * Customer-oriented and business-minded - You will work from our modern workspaces which are located in the Center of Brussels (next to Brussels Central Station) where you will be able to work in an enthusiastic working atmosphere with great colleagues.
As the market leader in Belgium in catering and facility services, we contribute to a sustainable future, a positive impact on the environment, and a safe working environment for all our through our core values of team spirit, service, and progress. * analyse the application of CLA 32bis and support negotiations during clients contract transfers * Master's degree in Law and +- 10 years of experience in social law * Bilingual NL/FR (with a good command of English) * Customer-oriented and business-minded - You will work from our modern workspaces which are located in the Center of Brussels (next to Brussels Central Station) where you will be able to work in an enthusiastic working atmosphere with great colleagues.
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Nos quatre valeurs principales nous poussent chaque jour à donner le meilleur de nous-mêmes pour nos clients, tout en collaborant efficacement avec nos collègues: Customer First, Integrity, Courage et One AXA
Nos quatre valeurs principales nous poussent chaque jour à donner le meilleur de nous-mêmes pour nos clients, tout en collaborant efficacement avec nos collègues: Customer First, Integrity, Courage et One AXA
Operating at the intersection of technology, policy, and business, EGA provides strategic guidance and operational support to ensure Microsoft's perspectives are represented on key regulatory and legislative issues. The EGA team in Brussels is seeking a Manager to support our third-party partnership engagement and the execution of strategic campaigns. * Supports the design and delivery of European digital policy advocacy strategies and campaigns that advance our key policy priorities (on e.g. AI diffusion, resilience) in fastmoving and often ambiguous political, policy, and industry environments. * Works closely with internal —including EGA teams, colleagues in European capitals, Redmond, business teams, and our Washington, DC office—to ensure alignment and effective execution of these advocacy effort
Operating at the intersection of technology, policy, and business, EGA provides strategic guidance and operational support to ensure Microsoft's perspectives are represented on key regulatory and legislative issues. The EGA team in Brussels is seeking a Manager to support our third-party partnership engagement and the execution of strategic campaigns. * Supports the design and delivery of European digital policy advocacy strategies and campaigns that advance our key policy priorities (on e.g. AI diffusion, resilience) in fastmoving and often ambiguous political, policy, and industry environments. * Works closely with internal —including EGA teams, colleagues in European capitals, Redmond, business teams, and our Washington, DC office—to ensure alignment and effective execution of these advocacy effort
Bij Nippon Express Belgium zijn onze Customer Service Representatives het hart van onze operaties. * Je communiceert actief over vertragingen, onregelmatigheden of wijzigingen in zendingen om transparantie en vertrouwen te garanderen. * Je vraagt proactief extra informatie op bij klanten om een vlotte ophaling of verwerking van goederen mogelijk te maken.
Bij Nippon Express Belgium zijn onze Customer Service Representatives het hart van onze operaties. * Je communiceert actief over vertragingen, onregelmatigheden of wijzigingen in zendingen om transparantie en vertrouwen te garanderen. * Je vraagt proactief extra informatie op bij klanten om een vlotte ophaling of verwerking van goederen mogelijk te maken.
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Ontwikkelen en beheren van de visie en roadmap voor MyAcerta, in lijn met onze Digital Customer Experience-strategie. Je krijgt de mogelijkheid tot het leasen van een fiets of wagen, aankoop van een smartphone of tablet, terugbetaling van een GSM-abonnement of internet thuis etc.
Ontwikkelen en beheren van de visie en roadmap voor MyAcerta, in lijn met onze Digital Customer Experience-strategie. Je krijgt de mogelijkheid tot het leasen van een fiets of wagen, aankoop van een smartphone of tablet, terugbetaling van een GSM-abonnement of internet thuis etc.
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Customer Care – De stem en het gezicht van het bedrijf. * Je hebt een hoger diploma op zak (of al een eerste ervaring achter de rug en een gezonde dosis motivatie).
Customer Care – De stem en het gezicht van het bedrijf. * Je hebt een hoger diploma op zak (of al een eerste ervaring achter de rug en een gezonde dosis motivatie).
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We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. As the Business Applications Team, we drive the Marketplace's success by providing innovative, efficient, and reliable tool ecosystems that elevate the end-to-end user experience. Your contributions will directly improve the daily operations of our teams and enhance the efficiency of our marketplace.
We connect sports brands, third-party sellers, and customers through a seamless digital experience, integrated into Decathlon's e-commerce website, offering millions of products worldwide. As the Business Applications Team, we drive the Marketplace's success by providing innovative, efficient, and reliable tool ecosystems that elevate the end-to-end user experience. Your contributions will directly improve the daily operations of our teams and enhance the efficiency of our marketplace.
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Join a global where innovation meets impact, and where your work contributes to improving millions of lives. We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. You'll build strong relationships, close impactful deals, and help shape the future of SGS lab Simon . * Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Stay ahead of market trends and translate insights into strategies * Update and maintain our customer data in the CRM to fuel future growth * Solid knowledge of the activities
Join a global where innovation meets impact, and where your work contributes to improving millions of lives. We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. You'll build strong relationships, close impactful deals, and help shape the future of SGS lab Simon . * Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Stay ahead of market trends and translate insights into strategies * Update and maintain our customer data in the CRM to fuel future growth * Solid knowledge of the activities
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our aim is to relieve customers of their worries, inspire them and give them new perspectives. This is done on the basis of our customers' needs. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and fu
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our aim is to relieve customers of their worries, inspire them and give them new perspectives. This is done on the basis of our customers' needs. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and fu
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital tra
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital tra
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Binnen ons Service Center (dienst-na-verkoop) zijn de Customer Care medewerkers het aanspreekpunt voor onze en , maar evenzeer voor installateurs en verdelers van onze Vaillant en Bulex producten. We zoeken versterking voor het Customer Care team Vlaanderen.
Binnen ons Service Center (dienst-na-verkoop) zijn de Customer Care medewerkers het aanspreekpunt voor onze en , maar evenzeer voor installateurs en verdelers van onze Vaillant en Bulex producten. We zoeken versterking voor het Customer Care team Vlaanderen.
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Maak je deel uit van ons Customer Care Team, dan volg je onze klanten immers dagelijks op en helpt waar het nodig is: of het nu gaat over offerte-opmaak, polissen opvolging of andere; je klant kan bij jou terecht als gesprekspartner en zelfs soms als vertrouwenspersoon. Dagelijks zorgt ons team van customer advisors ervoor dat de social profit sector ook de juiste diensten aangeboden krijgt. Vandaag zoeken onze collega's van het Customer Care Team jou om hen mee te helpen deze klanten zo goed mogelijk te helpen en ondersteunen. * Je hebt een graduaat/bachelor in verzekeringen of in rechten of gelijkwaardig door ervaring
Maak je deel uit van ons Customer Care Team, dan volg je onze klanten immers dagelijks op en helpt waar het nodig is: of het nu gaat over offerte-opmaak, polissen opvolging of andere; je klant kan bij jou terecht als gesprekspartner en zelfs soms als vertrouwenspersoon. Dagelijks zorgt ons team van customer advisors ervoor dat de social profit sector ook de juiste diensten aangeboden krijgt. Vandaag zoeken onze collega's van het Customer Care Team jou om hen mee te helpen deze klanten zo goed mogelijk te helpen en ondersteunen. * Je hebt een graduaat/bachelor in verzekeringen of in rechten of gelijkwaardig door ervaring
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Nauwe communicatie en samenwerking met het sales- en customer service team. * Interimcontract met optie vast of onmiddellijk vast contract.
Nauwe communicatie en samenwerking met het sales- en customer service team. * Interimcontract met optie vast of onmiddellijk vast contract.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. As a Temporary Energy Advisor, you are the main point of contact for our internal and external customers. Our ambitions to shape the future of sus
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. As a Temporary Energy Advisor, you are the main point of contact for our internal and external customers. Our ambitions to shape the future of sus
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; Our employees give 110% of themselves every day, divided over all expertises, branches and cultures. * Build strong relationships with the internal functional departments and maintain in depth knowledge of their services in order to support lateral business opportunities; * Represent customer needs to intern
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; Our employees give 110% of themselves every day, divided over all expertises, branches and cultures. * Build strong relationships with the internal functional departments and maintain in depth knowledge of their services in order to support lateral business opportunities; * Represent customer needs to intern
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We are currently recruiting an Operations and Logistics Assistant for one of our clients, a friendly family business, based in Brussels. * Coordinate the transportation of goods via various modes, including road, rail, barge, and container shipping. * Possesses excellent interpersonal and Customer Service skills. * Flexible, multi-skilled, and dependable with a strong sense of responsibility. * Capable of managing pressure and shifting priorities effectively.
We are currently recruiting an Operations and Logistics Assistant for one of our clients, a friendly family business, based in Brussels. * Coordinate the transportation of goods via various modes, including road, rail, barge, and container shipping. * Possesses excellent interpersonal and Customer Service skills. * Flexible, multi-skilled, and dependable with a strong sense of responsibility. * Capable of managing pressure and shifting priorities effectively.