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222 results for Head of Customer Success jobs in Dilbeek within a 30 km radius
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Serve as the primary point of
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Serve as the primary point of
No match yet? There are 221 more jobs that could match your search
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You'll be an expert at discovering your prospects' needs and positioning the value and benefits of Polpo's products while translating these into successful proposals and building strong relationships with all internal functions that will support the company's growth plans and necessary to your success in closing deals and within the business. However, if you are available later, you are welcome to apply, and we will review your profile for our next phase of recruitment. Join one of Europe's leading AI-powered political intelligence platforms – to shape how organisations track and understand political change! Working as part of the Belgium and EU sales team, the Business Development Manager Belgium will play a key role in one the major growth areas of the business. You
You'll be an expert at discovering your prospects' needs and positioning the value and benefits of Polpo's products while translating these into successful proposals and building strong relationships with all internal functions that will support the company's growth plans and necessary to your success in closing deals and within the business. However, if you are available later, you are welcome to apply, and we will review your profile for our next phase of recruitment. Join one of Europe's leading AI-powered political intelligence platforms – to shape how organisations track and understand political change! Working as part of the Belgium and EU sales team, the Business Development Manager Belgium will play a key role in one the major growth areas of the business. You
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Be part of a team driving impactful transformation and client success. Join a leading digital agency as Sales Manager and shape the future of business development. With 15 years of digital expertise in strategy, AI, development, and UX/UI, our 110+ experts across Europe create innovative solutions for top global brands. Our client is A fast-growing European digital collective composed of six specialized agencies, this organization brings together over 110 experts in strategy, AI, development, and UX/UI. * Build and maintain a strong pipeline of qualified leads, including responding to complex RFPs and tenders. * Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Maintain a high level of
Be part of a team driving impactful transformation and client success. Join a leading digital agency as Sales Manager and shape the future of business development. With 15 years of digital expertise in strategy, AI, development, and UX/UI, our 110+ experts across Europe create innovative solutions for top global brands. Our client is A fast-growing European digital collective composed of six specialized agencies, this organization brings together over 110 experts in strategy, AI, development, and UX/UI. * Build and maintain a strong pipeline of qualified leads, including responding to complex RFPs and tenders. * Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Maintain a high level of
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Ready to shape the future of clinical research? Join a global where innovation meets impact, and where your work contributes to improving millions of lives. We're looking for a passionate and driven Business Development Manager to lead the growth of our Biometrics services within the Clinical Research space. Working at SGS means being part of a collaborative, respectful, and supportive culture. You'll be part of a team that's active in nearly every industry and every corner of the globe. * Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Champion our CRM by maintaining and developing our customer database to fuel future growth. * Solid understanding of clinical research, C
Ready to shape the future of clinical research? Join a global where innovation meets impact, and where your work contributes to improving millions of lives. We're looking for a passionate and driven Business Development Manager to lead the growth of our Biometrics services within the Clinical Research space. Working at SGS means being part of a collaborative, respectful, and supportive culture. You'll be part of a team that's active in nearly every industry and every corner of the globe. * Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Champion our CRM by maintaining and developing our customer database to fuel future growth. * Solid understanding of clinical research, C
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As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Act as the ultimate of the partner's success, focusing relentlessly on growing their market share and overall Gross Merchandise Value (GMV) within the Decathlon ecosystem. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. Within strategic account management, our vision is to be the preferred long-term p
As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Act as the ultimate of the partner's success, focusing relentlessly on growing their market share and overall Gross Merchandise Value (GMV) within the Decathlon ecosystem. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. Within strategic account management, our vision is to be the preferred long-term p
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * State-of-the-art technologies: You'll be at the forefront of innovation, working with advanced tech in a growing industry. * Small, close-knit team: Be part of a human-sized company where your contributions are recognized and valued. Let's shape the future of data together!
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * State-of-the-art technologies: You'll be at the forefront of innovation, working with advanced tech in a growing industry. * Small, close-knit team: Be part of a human-sized company where your contributions are recognized and valued. Let's shape the future of data together!
You will be part of a culture that values trust, accountability, and shared success where your work truly matters. In this role, you are motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the
You will be part of a culture that values trust, accountability, and shared success where your work truly matters. In this role, you are motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the
collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * Champion a culture of experimentation and build a knowledge base as we grow the number of experiments we do for our customers. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. We earned the title of Belgian Startup of the Year in 2021 and have been honoured with numerous awards, including the IAB MIXX Award for the 'Best MarkAd-Tech Tools' and the Digital Wallonia Startup of the Year award. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability.
collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * Champion a culture of experimentation and build a knowledge base as we grow the number of experiments we do for our customers. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. We earned the title of Belgian Startup of the Year in 2021 and have been honoured with numerous awards, including the IAB MIXX Award for the 'Best MarkAd-Tech Tools' and the Digital Wallonia Startup of the Year award. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability.
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You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention * Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks - As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the fut
You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention * Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks - As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the fut
You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention * Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks - As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the fut
You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention * Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks - As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the fut
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Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
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Je hebt een bachelorsdiploma of gelijkwaardig door ervaring.
Je hebt een bachelorsdiploma of gelijkwaardig door ervaring.
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Je hebt een eerste relevante ervaring in customer care, sales (support) of administratie binnen een industriële of B2B-context. * ART of People - Deze nummer één speler is op zoek naar een Customer Care Medewerker (80%) te Mechelen. * Je hebt ervaring met ERP-systemen (Odoo of vergelijkbaar). * Professioneel spreken en schrijven in Nederlands en Frans of Nederlands en Engels.
Je hebt een eerste relevante ervaring in customer care, sales (support) of administratie binnen een industriële of B2B-context. * ART of People - Deze nummer één speler is op zoek naar een Customer Care Medewerker (80%) te Mechelen. * Je hebt ervaring met ERP-systemen (Odoo of vergelijkbaar). * Professioneel spreken en schrijven in Nederlands en Frans of Nederlands en Engels.
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Un rôle clé en tant que Customer Service Officer, au sein d'une société leader sur son marché et en pleine croissance
Un rôle clé en tant que Customer Service Officer, au sein d'une société leader sur son marché et en pleine croissance
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Je contacteert potentiële klanten die nog niet bekend zijn of “een beetje” bekend zijn.
Je contacteert potentiële klanten die nog niet bekend zijn of “een beetje” bekend zijn.
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Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI. Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work! We shape the future of work – shape it with us! * Correct registration and follow-up of complaints within the specified deadlines * Administration and processing of returns and monitoring of quali
Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI. Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work! We shape the future of work – shape it with us! * Correct registration and follow-up of complaints within the specified deadlines * Administration and processing of returns and monitoring of quali
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Je hebt bij voorkeur ervaring in customer service, sales support of administratie - Ter versterking van het team zijn zij op zoek naar een gedreven Customer Service Officer. * Je beschikt over een bacheloropleiding of gelijkwaardige ervaring
Je hebt bij voorkeur ervaring in customer service, sales support of administratie - Ter versterking van het team zijn zij op zoek naar een gedreven Customer Service Officer. * Je beschikt over een bacheloropleiding of gelijkwaardige ervaring
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. * Je werkt iteratief en denkt mee in proof of concepts. * Kennis en ervaring – Je bent een digital native met een masterdiploma of gelijkwaardige ervaring. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Je werkt in Halle en kan tot 2 dage
Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. * Je werkt iteratief en denkt mee in proof of concepts. * Kennis en ervaring – Je bent een digital native met een masterdiploma of gelijkwaardige ervaring. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Je werkt in Halle en kan tot 2 dage
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Je controleert of de uitvoering overeenkomt met de verwachtingen en biedt ondersteuning waar nodig. Je denkt mee in proof of concepts om snel te leren en stapsgewijs waarde te creëren. * Kennis en ervaring – Je bent een digital native met een hogeschooldiploma
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Je controleert of de uitvoering overeenkomt met de verwachtingen en biedt ondersteuning waar nodig. Je denkt mee in proof of concepts om snel te leren en stapsgewijs waarde te creëren. * Kennis en ervaring – Je bent een digital native met een hogeschooldiploma
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Voor onze klant in Kortenberg zoeken wij een enthousiaste Customer Service Advisor die het verschil wil maken voor onze klanten. Als Customer Service Advisor ben jij het eerste aanspreekpunt voor onze klanten.
Voor onze klant in Kortenberg zoeken wij een enthousiaste Customer Service Advisor die het verschil wil maken voor onze klanten. Als Customer Service Advisor ben jij het eerste aanspreekpunt voor onze klanten.
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Je hebt enkele jaren ervaring in een administratieve of customer service functie - Robert Half is momenteel op zoek naar een Customer Service Medewerker (m/v/x) voor een toonaangevend bedrijf in de regio Boom. * Je spreekt vlot Nederlands, Engels en Frans; kennis van Italiaans, Duits of Spaans is een extra troef
Je hebt enkele jaren ervaring in een administratieve of customer service functie - Robert Half is momenteel op zoek naar een Customer Service Medewerker (m/v/x) voor een toonaangevend bedrijf in de regio Boom. * Je spreekt vlot Nederlands, Engels en Frans; kennis van Italiaans, Duits of Spaans is een extra troef
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Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. * Nazorg van dossiers: Je controleert of rapporten correct en volledig zijn ingevuld. Een eerste ervaring of een bacheloropleiding in administratie is een plus. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. * Nazorg van dossiers: Je controleert of rapporten correct en volledig zijn ingevuld. Een eerste ervaring of een bacheloropleiding in administratie is een plus. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
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You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store. - You are focused on customers, and you always make the customer the center of your attentions. At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! We're a bunch of people who are tr
You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store. - You are focused on customers, and you always make the customer the center of your attentions. At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! We're a bunch of people who are tr
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You will be part of a professional team where customer focus, quality, and growth are key priorities. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of customer orders. * Keep customers informed about the status of their orders, including any delays or back-orders, by retrieving and sharing relevant data. * 2 to 3 years of professional experience in customer service. For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst.
You will be part of a professional team where customer focus, quality, and growth are key priorities. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of customer orders. * Keep customers informed about the status of their orders, including any delays or back-orders, by retrieving and sharing relevant data. * 2 to 3 years of professional experience in customer service. For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst.
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Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden. * Bachelor of master in engineering, operations of gelijkwaardig door relevante werkervaring. * 2-4 jaar ervaring in technische ondersteuning of klantenservice, bij voorkeur in de e-mobiliteitssector.
Onze klant, een internationaal energiebedrijf, is op zoek naar een Customer Delivery Officer B2B voor een opdracht van 6 maanden. * Bachelor of master in engineering, operations of gelijkwaardig door relevante werkervaring. * 2-4 jaar ervaring in technische ondersteuning of klantenservice, bij voorkeur in de e-mobiliteitssector.