This role combines operational ownership, client management and coordination and is a key position between Customer Service, Operations and clients. You will manage client assignments end-to-end and ensure smooth execution between clients, inspection teams and laboratories. Client Ownership * Primary contact for assigned clients * Full ownership of client accounts and operations * Build and maintain strong client relationships * Ensure accurate and complete handling of client files across the full process, from job intake through to invoicing * Support daily coordination and operations - Commercial Support * Support pricing discussions and quotations * Identify opportunities within existing clients * Support modernization and optimization initiatives * Client-focused and communicative * Direct exposure to operations and clients * Combination of ownership, coordination and client management
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