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571 results for Client Support jobs in Vilvoorde within a 30 km radius
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Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization. * Be the go-to contact for key clients, building trust and delivering value. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Identify upselling and cross-selling opportunities to maximize client potential. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization. * Be the go-to contact for key clients, building trust and delivering value. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Identify upselling and cross-selling opportunities to maximize client potential. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
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Notre client est une entreprise en forte croissance dans le secteur des services, offrant des solutions innovantes et sur-mesure. * Comptabilité : gestion des opérations courantes dans l'ERP (achats, ventes, rapprochements bancaires), préparation des déclarations fiscales et suivi des comptes clients et fournisseurs. * Support à la direction : préparation des rapports et présentations pour la direction, suivi des projets internes et transverses, gestion des priorités et des échéances. * Relation clients & gestion commerciale : accueil, suivi des demandes clients, relance des impayés, gestion des commandes et facturations. * Support RH : assistance à l'intégration des nouveaux collaborateurs, suivi des procédures administratives et des tableaux de bord RH.
Notre client est une entreprise en forte croissance dans le secteur des services, offrant des solutions innovantes et sur-mesure. * Comptabilité : gestion des opérations courantes dans l'ERP (achats, ventes, rapprochements bancaires), préparation des déclarations fiscales et suivi des comptes clients et fournisseurs. * Support à la direction : préparation des rapports et présentations pour la direction, suivi des projets internes et transverses, gestion des priorités et des échéances. * Relation clients & gestion commerciale : accueil, suivi des demandes clients, relance des impayés, gestion des commandes et facturations. * Support RH : assistance à l'intégration des nouveaux collaborateurs, suivi des procédures administratives et des tableaux de bord RH.
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Support the in investigating product quality complaints, product non-compliance, and client audit planning. Our client is an international company active worldwide, specializing in the management and distribution of petroleum and chemical products. * Support the supply chain with recipe calculations for inline blends.
Support the in investigating product quality complaints, product non-compliance, and client audit planning. Our client is an international company active worldwide, specializing in the management and distribution of petroleum and chemical products. * Support the supply chain with recipe calculations for inline blends.
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With over 2,000 employees, we support clients globally in meeting the highest standards in quality, safety, and compliance — from vehicle type approval to cutting-edge technologies in sustainability and cybersecurity. * Build trusted client relationships and provide guidance during audits and approvals * Coordinate with internal , , and to ensure technical consistency and accuracy * Strong communicator, with the ability to manage and clients in an international context
With over 2,000 employees, we support clients globally in meeting the highest standards in quality, safety, and compliance — from vehicle type approval to cutting-edge technologies in sustainability and cybersecurity. * Build trusted client relationships and provide guidance during audits and approvals * Coordinate with internal , , and to ensure technical consistency and accuracy * Strong communicator, with the ability to manage and clients in an international context
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Support clients & coordination - Pour l'un de nos clients, une structure à taille humaine active dans le secteur de la finance, nous recrutons un(e) Management Assistant (temps partiel ou temps plein) afin de soutenir un dans son administration quotidienne. Support administratif & organisationnel * Mise à jour et maintenance de la base de données clients. * Accueil des clients dans les bureaux lorsque nécessaire. * Support administratif aux autres et aux différentes divisions internes.
Support clients & coordination - Pour l'un de nos clients, une structure à taille humaine active dans le secteur de la finance, nous recrutons un(e) Management Assistant (temps partiel ou temps plein) afin de soutenir un dans son administration quotidienne. Support administratif & organisationnel * Mise à jour et maintenance de la base de données clients. * Accueil des clients dans les bureaux lorsque nécessaire. * Support administratif aux autres et aux différentes divisions internes.
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You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. We help our clients leverage technology to achieve their business goals. As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions remediate their risks. You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients.
You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. We help our clients leverage technology to achieve their business goals. As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions remediate their risks. You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients.
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
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Support clients with compliance efforts, including understanding and adhering to industry regulations (e.g., GDPR, HIPAA, ...and security frameworks (ISO K, PCI-DSS, NIST, ...). * Previous experience in a consulting or client-facing » A flat, non-hierarchical structure that will enable you to work on projects with senior and directly with clients. As a Cybersecurity Consultant, you will work closely with clients to assess their security needs, identify vulnerabilities, and design and implement effective security solutions to mitigate risk. * Conduct comprehensive security assessments for clients, identifying vulnerabilities, risks, and gaps in their existing security posture. * best practices to help clients their security infrastructure. * Develop implement tailored cybersecurity strategies, solutions, and plans based on the client's specific needs and goals.
Support clients with compliance efforts, including understanding and adhering to industry regulations (e.g., GDPR, HIPAA, ...and security frameworks (ISO K, PCI-DSS, NIST, ...). * Previous experience in a consulting or client-facing » A flat, non-hierarchical structure that will enable you to work on projects with senior and directly with clients. As a Cybersecurity Consultant, you will work closely with clients to assess their security needs, identify vulnerabilities, and design and implement effective security solutions to mitigate risk. * Conduct comprehensive security assessments for clients, identifying vulnerabilities, risks, and gaps in their existing security posture. * best practices to help clients their security infrastructure. * Develop implement tailored cybersecurity strategies, solutions, and plans based on the client's specific needs and goals.
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
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To ensure efficient follow-up of outstanding invoices, maintain positive client relationships, and support the company's cash flow and working capital goals. * Manage reporting on overdue accounts and support year-end actions.
To ensure efficient follow-up of outstanding invoices, maintain positive client relationships, and support the company's cash flow and working capital goals. * Manage reporting on overdue accounts and support year-end actions.
Nous sommes à la recherche d'un Technical Support Engineer passionné et déterminé pour jouer un rôle clé dans l'implémentation de nos projets et pour assurer un support client de haute qualité. Analyse et résolution : Vous vous plongerez dans des problèmes complexes, en cherchant des solutions efficaces et en documentant les cas pour améliorer notre support technique. Relations client : Vous communiquez clairement et établissez des relations solides avec nos clients, garantissant une expérience utilisateur optimale. Création de comptes : Vous assisterez nos clients dans la création et le paramétrage de leurs comptes pour une utilisation optimale de nos solutions. Compétences relationnelles : Aisance à communiquer et établir des relations de confiance avec les clients.
Nous sommes à la recherche d'un Technical Support Engineer passionné et déterminé pour jouer un rôle clé dans l'implémentation de nos projets et pour assurer un support client de haute qualité. Analyse et résolution : Vous vous plongerez dans des problèmes complexes, en cherchant des solutions efficaces et en documentant les cas pour améliorer notre support technique. Relations client : Vous communiquez clairement et établissez des relations solides avec nos clients, garantissant une expérience utilisateur optimale. Création de comptes : Vous assisterez nos clients dans la création et le paramétrage de leurs comptes pour une utilisation optimale de nos solutions. Compétences relationnelles : Aisance à communiquer et établir des relations de confiance avec les clients.
No match yet? There are 560 more jobs that could match your search
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A learning-driven environment designed to scale your technical expertise and support structured career progression. * A well-defined and organised operating framework, ensuring constant access to management and colleagues for guidance, alignment, and support. * Support local businesses as well as larger corporations by providing day-to-day tax advice. * Organize client meetings and ensure proper follow-up on their files. * Management of international client files in a multicultural context
A learning-driven environment designed to scale your technical expertise and support structured career progression. * A well-defined and organised operating framework, ensuring constant access to management and colleagues for guidance, alignment, and support. * Support local businesses as well as larger corporations by providing day-to-day tax advice. * Organize client meetings and ensure proper follow-up on their files. * Management of international client files in a multicultural context
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We are currently recruiting an IT Support Assistant for one of our clients based in Brussels. * Prepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycle * Support IT governance by keeping security procedures, records, and compliance materials current * A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure role
We are currently recruiting an IT Support Assistant for one of our clients based in Brussels. * Prepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycle * Support IT governance by keeping security procedures, records, and compliance materials current * A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure role
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WAGO BeLux * Zaventem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Bij WAGO BeLux geven we in samenwerking met ons Duits moederbedrijf vorm aan de technologie van morgen. Als prominente speler in elektrische verbindings- en automatiseringstechnieken, richten we onze passie zowel op moderne gebouwentechnologieën als op het aanpakken van het energievraagstuk. Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. Daarnaast dragen we bij aan het aanpakken van de uitdagingen van vandaag en morgen. Wat zijn jouw verantwoordelijkheden? * Je beheert, samen met twee enthousiaste , de binnenkomende bestellingen in het SAP-systeem. * Je zorgt voor een vlotte coördinatie van de logistieke processen, zodat bestellingen tijdig geleverd worden.
WAGO BeLux * Zaventem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Introductie - Bij WAGO BeLux geven we in samenwerking met ons Duits moederbedrijf vorm aan de technologie van morgen. Als prominente speler in elektrische verbindings- en automatiseringstechnieken, richten we onze passie zowel op moderne gebouwentechnologieën als op het aanpakken van het energievraagstuk. Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. Daarnaast dragen we bij aan het aanpakken van de uitdagingen van vandaag en morgen. Wat zijn jouw verantwoordelijkheden? * Je beheert, samen met twee enthousiaste , de binnenkomende bestellingen in het SAP-systeem. * Je zorgt voor een vlotte coördinatie van de logistieke processen, zodat bestellingen tijdig geleverd worden.
We are currently looking for a Finance Team Leader for one of our clients active in the fashion industry and located in the peripheries of Brussels. * You communicate openly and support your team, fostering collaboration, transparency and a positive environment * Our client is very open and willing to integrate someone who doesn't have experience in people management. * Pursue your learning with our client's training program. * Get the opportunity to work from the comfort of your home twice a week and to plan your day yourself with our client's flexible schedule
We are currently looking for a Finance Team Leader for one of our clients active in the fashion industry and located in the peripheries of Brussels. * You communicate openly and support your team, fostering collaboration, transparency and a positive environment * Our client is very open and willing to integrate someone who doesn't have experience in people management. * Pursue your learning with our client's training program. * Get the opportunity to work from the comfort of your home twice a week and to plan your day yourself with our client's flexible schedule
Our services include people & goods safety, environmental protection, production & construction quality, and safety of industrial equipment and premises for our clients across Belgium. Broad management support
Our services include people & goods safety, environmental protection, production & construction quality, and safety of industrial equipment and premises for our clients across Belgium. Broad management support
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Consult Partner - Manufacturing - automotive
Consult Partner - Manufacturing - automotive
KYNDRYL UK LIMITED
Brussels, Brussels-Capital Region, Belgium
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Support the identification, pursuit and conversion of a pipeline of business development opportunities •Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives •Leading C-level client interactions and consulting initiatives, deliverables and ...
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Support the identification, pursuit and conversion of a pipeline of business development opportunities •Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives •Leading C-level client interactions and consulting initiatives, deliverables and ...
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As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Extensive experience in client engagement and relationship management at the CXO level - With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that ...
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Extensive experience in client engagement and relationship management at the CXO level - With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that ...
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Collaborate internally to align client needs with our service offerings and support cross-functional opportunities. * Drive growth by identifying new business opportunities and nurturing existing client relationships. * A team that listens, supports, and celebrates your success.
Collaborate internally to align client needs with our service offerings and support cross-functional opportunities. * Drive growth by identifying new business opportunities and nurturing existing client relationships. * A team that listens, supports, and celebrates your success.
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Notre équipe LIS (Laboratory Instruments Support), présente sur le site de GSK et forte de plus de 40 talents, est active dans la maintenance, la réparation, le recalibrage et la validation d'instruments de laboratoire. Nous cherchons une personne qui mettra l'efficacité opérationnelle au centre de ses priorités en étant « solution-minded » pour le client mais aussi pour son équipe, en s'impliquant auprès d'elle. Enfin, nous attendons d'un manager qu'il se conforme au niveau de qualité en respectant le système de management de la qualité de Sodexo et celui du client. * La gestion client : Préparer et tenir des réunions de suivi avec le client (KPI's et SLA's), répondre aux demandes, entretenir une relation de confiance, … Que ce soit la vôtre, celle de vos collègues, du client ou celle de toute autre partie.
Notre équipe LIS (Laboratory Instruments Support), présente sur le site de GSK et forte de plus de 40 talents, est active dans la maintenance, la réparation, le recalibrage et la validation d'instruments de laboratoire. Nous cherchons une personne qui mettra l'efficacité opérationnelle au centre de ses priorités en étant « solution-minded » pour le client mais aussi pour son équipe, en s'impliquant auprès d'elle. Enfin, nous attendons d'un manager qu'il se conforme au niveau de qualité en respectant le système de management de la qualité de Sodexo et celui du client. * La gestion client : Préparer et tenir des réunions de suivi avec le client (KPI's et SLA's), répondre aux demandes, entretenir une relation de confiance, … Que ce soit la vôtre, celle de vos collègues, du client ou celle de toute autre partie.
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Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT-projectleider verzeker je de realisatie van maatschappelijk relevante ICT-projecten rekening houdend met de planning en de vereiste kwaliteit. Tevens verzorg je op een regelmatige basis de rapportering over de vooruitgang van de projecten en waak je over een goede communicatie tussen de verschillende betrokken partijen. Je volgt de activiteiten op en ziet toe op de goede organisatie van het werk ...
Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT-projectleider verzeker je de realisatie van maatschappelijk relevante ICT-projecten rekening houdend met de planning en de vereiste kwaliteit. Tevens verzorg je op een regelmatige basis de rapportering over de vooruitgang van de projecten en waak je over een goede communicatie tussen de verschillende betrokken partijen. Je volgt de activiteiten op en ziet toe op de goede organisatie van het werk ...
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Team Construct * Ruisbroek * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Met meer dan 35 jaar ervaring en meer dan 6500 gerealiseerde projecten, is TEAM CONSTRUCT één van de marktleiders op het gebied van residentiële woningen met een laag en zeer laag energieverbruik. Met tal van innovaties zoals passiefhuizen in betonwanden, voldoet TEAM CONSTRUCT aan de eisen van de toekomst. We willen onze online zichtbaarheid versterken en onze marketinginspanningen professionaliseren. We zoeken een Digital Marketing Manager, een expert in Google-campagnes en in sociale media beheer, om onze groei te ondersteunen en onze aanwezigheid bij toekomstige bouwers verder uit te ontwikkelen. * Onze projecten, realisaties en expertise in de kijker zetten om nieuwe gekwalificeerde leads aan te trekken.
Team Construct * Ruisbroek * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Met meer dan 35 jaar ervaring en meer dan 6500 gerealiseerde projecten, is TEAM CONSTRUCT één van de marktleiders op het gebied van residentiële woningen met een laag en zeer laag energieverbruik. Met tal van innovaties zoals passiefhuizen in betonwanden, voldoet TEAM CONSTRUCT aan de eisen van de toekomst. We willen onze online zichtbaarheid versterken en onze marketinginspanningen professionaliseren. We zoeken een Digital Marketing Manager, een expert in Google-campagnes en in sociale media beheer, om onze groei te ondersteunen en onze aanwezigheid bij toekomstige bouwers verder uit te ontwikkelen. * Onze projecten, realisaties en expertise in de kijker zetten om nieuwe gekwalificeerde leads aan te trekken.
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Pour soutenir la croissance de notre portefeuille et garantir un service d'excellence à nos clients et locataires, nous recherchons un.e Analyste Commercial polyvalent.e pour rejoindre notre équipe d'experts à taille humaine (10 collaborateurs). * Support stratégique - Fournir un support analytique pour les décisions relatives au portefeuille, sans pour autant être focalisé sur les transactions d'acquisition ou de cession.
Pour soutenir la croissance de notre portefeuille et garantir un service d'excellence à nos clients et locataires, nous recherchons un.e Analyste Commercial polyvalent.e pour rejoindre notre équipe d'experts à taille humaine (10 collaborateurs). * Support stratégique - Fournir un support analytique pour les décisions relatives au portefeuille, sans pour autant être focalisé sur les transactions d'acquisition ou de cession.
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Envoyer supports de formation, liens d'accès, convocations et attestations. Assurer le support logistique lors des webinaires. Relation client et formateur - Répondre rapidement et professionnellement aux questions clients (FR/NL) Contribuer à une expérience client homogène et positive. Préparer et suivre les factures clients avec le service comptable. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Rigueur, sens du service client, autonomie, réactivité et orientation solution.
Envoyer supports de formation, liens d'accès, convocations et attestations. Assurer le support logistique lors des webinaires. Relation client et formateur - Répondre rapidement et professionnellement aux questions clients (FR/NL) Contribuer à une expérience client homogène et positive. Préparer et suivre les factures clients avec le service comptable. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Rigueur, sens du service client, autonomie, réactivité et orientation solution.
Vous combinez vision stratégique, pilotage financier, développement commercial et leadership, avec un objectif clair : maximiser la satisfaction client et la performance business, dans le respect des valeurs d'Iris. * Cartographier le potentiel commercial des clients * Proposer, coordonner et assurer l'installation et l'utilisation des systèmes de suivi et de reporting adaptés (portail client) * Identifier, analyser et comprendre les besoins, objectifs et défis des clients afin de proposer des solutions adaptées * Développer des partenariats solides avec les équipes opérations et les services supports * Coordonner les actions afin de garantir et d'optimiser la satisfaction client * Vous faites preuve d'un fort esprit d'amélioration continue, en faisant évoluer les méthodes de travail et en utilisant le feedback client pour améliorer les produits, services et processus
Vous combinez vision stratégique, pilotage financier, développement commercial et leadership, avec un objectif clair : maximiser la satisfaction client et la performance business, dans le respect des valeurs d'Iris. * Cartographier le potentiel commercial des clients * Proposer, coordonner et assurer l'installation et l'utilisation des systèmes de suivi et de reporting adaptés (portail client) * Identifier, analyser et comprendre les besoins, objectifs et défis des clients afin de proposer des solutions adaptées * Développer des partenariats solides avec les équipes opérations et les services supports * Coordonner les actions afin de garantir et d'optimiser la satisfaction client * Vous faites preuve d'un fort esprit d'amélioration continue, en faisant évoluer les méthodes de travail et en utilisant le feedback client pour améliorer les produits, services et processus
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