We are now looking for an Operations Manager US to help strengthen our operational backbone, to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. * Establish and manage a self-sustaining customer support system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Coordinate with internal and external for efficient and high-quality service delivery. * Manage data acquisition, including expanding drone pilot network and negotiating pricing. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Utilize organizational skills to manage multiple functions and projects simultaneously.
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