As a Key Account Manager, you will focus on a select number of identified key/strategic clients and work to embed and grow business opportunity from a global SGS Clinical Research perspective. You will act as the point of contact between the client and the SGS Clinical Research Organization. * Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters. * Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives. * Identify upselling and cross-selling opportunities within existing clients to maximize revenue generation. * Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, a
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