You work across organizational boundaries—including Customer Success, Account Teams, Specialist Sales, Engineering, leadership teams, and the partner ecosystem (GSI/ISV)—to align on the customer's long-term success and ensure a high bar for quality, performance, and value. Drive outcome-based client value through digital transformation, innovation, and industry thought leadership. Maintain a strong industry presence through events, forums, and publishing to strengthen thought leadership. Leadership and develop people. Significant people leadership experience, including building a culture of customer centricity and attracting, developing, and retaining deep industry, business, and technology expertise.
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