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110 résultats pour ITIL Process à Etterbeek dans un rayon de 30 km
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• Vous êtes familiarisé avec une méthodologie de gestion de projet (de préférence Prince 2) et vous avez une connaissance générale en matière de gestion d'infrastructure IT (ITIL, réseau, , middleware, DB, …).
• Vous êtes familiarisé avec une méthodologie de gestion de projet (de préférence Prince 2) et vous avez une connaissance générale en matière de gestion d'infrastructure IT (ITIL, réseau, , middleware, DB, …).
NOUVEAU
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Experience with CI/CD tools and version control (Git, Azure DevOps, Jenkins, etc.).- Experience with ITIL processes and operational models.- Experience with tools like Dynatrace, Kibana, ServiceNow.- Experience with API Gateway. Analysis & Requirements Engineering- Conduct end-to-end integration and system analysis for new and existing interfaces.- Gather, identify, and refine business/user requirements through workshops and stakeholder discussions.- Create detailed functional specifications, technical specifications, and integration design documents.- Analyze dependencies, system impacts, and integration constraints.- Translate complex business requirements into clear technical solutions.- Build and maintain:o Context & scope diagramso Process flows using BPMNo Integration architecture diagramso Data models, message structures, and mapping rules
Experience with CI/CD tools and version control (Git, Azure DevOps, Jenkins, etc.).- Experience with ITIL processes and operational models.- Experience with tools like Dynatrace, Kibana, ServiceNow.- Experience with API Gateway. Analysis & Requirements Engineering- Conduct end-to-end integration and system analysis for new and existing interfaces.- Gather, identify, and refine business/user requirements through workshops and stakeholder discussions.- Create detailed functional specifications, technical specifications, and integration design documents.- Analyze dependencies, system impacts, and integration constraints.- Translate complex business requirements into clear technical solutions.- Build and maintain:o Context & scope diagramso Process flows using BPMNo Integration architecture diagramso Data models, message structures, and mapping rules
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Ervaring met ITIL v3 en ServiceNow is een meerwaarde.
Ervaring met ITIL v3 en ServiceNow is een meerwaarde.
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Diepe kennis van L1&L2processen, processen ITIL, ticketing flows & operationsprocessen
Diepe kennis van L1&L2processen, processen ITIL, ticketing flows & operationsprocessen
Vous garantissez la bonne application des processus ITIL en matière de gestion des incidents. Vous possédez une connaissance approfondie et/ou une expérience d'ITIL.
Vous garantissez la bonne application des processus ITIL en matière de gestion des incidents. Vous possédez une connaissance approfondie et/ou une expérience d'ITIL.
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Understanding of sales (Miller Heiman), project management (Prince2, Agile), and IT service management (ITIL).
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Understanding of sales (Miller Heiman), project management (Prince2, Agile), and IT service management (ITIL).
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ITIL v3 or 4 Foundation * Built a technical governance processes * Entrepreneur mindset: We value our people over processes. From revolutionising business processes to developing innovative solutions, you'll have the chance to make a genuine and positive impact on our clients and the community.
ITIL v3 or 4 Foundation * Built a technical governance processes * Entrepreneur mindset: We value our people over processes. From revolutionising business processes to developing innovative solutions, you'll have the chance to make a genuine and positive impact on our clients and the community.
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Understanding of sales (Miller Heiman), project management (Prince2, Agile), and IT service management (ITIL).
The role provides technical and commercial expertise throughout the sales process and ensures the design of effective security solutions aligned with customer needs. * Understanding of sales (Miller Heiman), project management (Prince2, Agile), and IT service management (ITIL).
Nous avons étendu votre recherche à plus de 101 offres d’emploi similaires.
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Candidature facile
Follow IT service desk processes and best practices; * ITIL Foundation certificate required. * Able to manage complexity and optimize work processes.
Follow IT service desk processes and best practices; * ITIL Foundation certificate required. * Able to manage complexity and optimize work processes.
NOUVEAU
Smals * Bruxelles * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Vos responsabilités - Au sein d'une équipe en charge de la gestion des applications liées à la sécurité sociale, le/la Gestionnaire de processus maîtrise différents processus et fait office de point de contact interne et externe pour ses domaines de responsabilités. Ces domaines évoluent constamment, principalement en raison des nouvelles législations en vigueur et des développements techniques informatiques.
Smals * Bruxelles * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Vos responsabilités - Au sein d'une équipe en charge de la gestion des applications liées à la sécurité sociale, le/la Gestionnaire de processus maîtrise différents processus et fait office de point de contact interne et externe pour ses domaines de responsabilités. Ces domaines évoluent constamment, principalement en raison des nouvelles législations en vigueur et des développements techniques informatiques.
Als Lead Contract Engineer Process Safety (M/V/X) kom je terecht in een team van veiligheidsdeskundigen, met verschillende expertises, dat zich elke dag inzet voor een steeds veiligere & efficiëntere samenleving. Als Lead Contract Engineer Process Safety (M/V/X) werk je samen met een team bij de klant om ervoor te zorgen dat de procesveiligheid voldoet aan de vooropgestelde normen.
Als Lead Contract Engineer Process Safety (M/V/X) kom je terecht in een team van veiligheidsdeskundigen, met verschillende expertises, dat zich elke dag inzet voor een steeds veiligere & efficiëntere samenleving. Als Lead Contract Engineer Process Safety (M/V/X) werk je samen met een team bij de klant om ervoor te zorgen dat de procesveiligheid voldoet aan de vooropgestelde normen.
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As a member of the Plant Leadership Team, the Process Technology Manager is responsible for improving existing technologies for producing chocolate and/or cocoa products at the site. This role holds end‑to‑end accountability for process performance and process capability within the plant. It supports manufacturing teams in building capability, implementing process improvements, commissioning equipment, and evaluating new technologies to improve product quality, optimize performance, and reduce costs. * Establish and maintain global operational process standards, including SOPs and process routines. * Lead process optimization initiatives to ensure efficient, stable, and high‑quality production using SPC and data analytics. * Identify challenging products and improve process capabilities by aligning specs with actual performance.
As a member of the Plant Leadership Team, the Process Technology Manager is responsible for improving existing technologies for producing chocolate and/or cocoa products at the site. This role holds end‑to‑end accountability for process performance and process capability within the plant. It supports manufacturing teams in building capability, implementing process improvements, commissioning equipment, and evaluating new technologies to improve product quality, optimize performance, and reduce costs. * Establish and maintain global operational process standards, including SOPs and process routines. * Lead process optimization initiatives to ensure efficient, stable, and high‑quality production using SPC and data analytics. * Identify challenging products and improve process capabilities by aligning specs with actual performance.
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Using a Risk Based Approach, ensure that PSQC Processes & Operations are compliant with applicable regulations and guidelines (EMEA, FDA, PIC/S, ICH, best practices as defined by relevant organizations) and Policies & Procedures * Communicate processes requirements effectively across functional areas. * Participate in the improvement of the PSQC processes * Ensure adequate coaching and training of relevant stakeholders on the PSQC processes * Manage and follow-up of Deviations, OOS, Failure Investigations, Change Control, Qualification/Validation, Compliance Audit activities, Stability program, Lab Critical Materials, and documentation approval related to the PSQC Processes & Operations. * Identify, coordinate and support Continuous Improvement projects (LEAN, 6-Sigma, Green belt and others) with QC management to enhance quality KPI's and product/process quality.
Using a Risk Based Approach, ensure that PSQC Processes & Operations are compliant with applicable regulations and guidelines (EMEA, FDA, PIC/S, ICH, best practices as defined by relevant organizations) and Policies & Procedures * Communicate processes requirements effectively across functional areas. * Participate in the improvement of the PSQC processes * Ensure adequate coaching and training of relevant stakeholders on the PSQC processes * Manage and follow-up of Deviations, OOS, Failure Investigations, Change Control, Qualification/Validation, Compliance Audit activities, Stability program, Lab Critical Materials, and documentation approval related to the PSQC Processes & Operations. * Identify, coordinate and support Continuous Improvement projects (LEAN, 6-Sigma, Green belt and others) with QC management to enhance quality KPI's and product/process quality.
Vous êtes responsable de l'IT Service Management et dirigez les différents responsables des processus ITIL.
Vous êtes responsable de l'IT Service Management et dirigez les différents responsables des processus ITIL.
• Entretenir le lien avec les initiatives en matière d'Entreprise Architecture et de Business Process Management.
• Entretenir le lien avec les initiatives en matière d'Entreprise Architecture et de Business Process Management.
Provide input and continuous feedback to improve process efficiencies within role; identify opportunities and tools to increase operational efficiency and effectiveness. Fluency and facility with cyber risks, remediation, cybersecurity standards (e.g., NIST, ISO/IEC), frameworks, risk assessments or certification processes, ideally including a practical understanding of same. Experience designing and implementing cross-functional programs and processes to track legal or regulatory requirements, including compliance programs. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Provide input and continuous feedback to improve process efficiencies within role; identify opportunities and tools to increase operational efficiency and effectiveness. Fluency and facility with cyber risks, remediation, cybersecurity standards (e.g., NIST, ISO/IEC), frameworks, risk assessments or certification processes, ideally including a practical understanding of same. Experience designing and implementing cross-functional programs and processes to track legal or regulatory requirements, including compliance programs. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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SMT Africa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - Distributeur officiel de Volvo Construction & Equipment, Volvo Penta et Volvo Trucks & Bus, SMT propose une large gamme de produits dans plus de vingt pays d'Afrique du Nord, de l'Ouest et centrale, en Belgique, aux Pays-Bas et au Royaume-Uni. Nous disposons d'un réseau de vente et de service exceptionnel qui se distingue par sa souplesse opérationnelle et son esprit d'entreprise. En nouant des partenariats avec nos clients, nous créons de la valeur en fournissant des services et des produits de pointe. Notre ambition, tant en termes de couverture territoriale que de portefeuille de produits, est de nous engager fermement à soutenir la croissance de nos clients. Afin de soutenir la croissance de notre département Après-ventes, nous recherchons actuellement un Business Analyst pour rejoindre notre ...
SMT Africa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - Distributeur officiel de Volvo Construction & Equipment, Volvo Penta et Volvo Trucks & Bus, SMT propose une large gamme de produits dans plus de vingt pays d'Afrique du Nord, de l'Ouest et centrale, en Belgique, aux Pays-Bas et au Royaume-Uni. Nous disposons d'un réseau de vente et de service exceptionnel qui se distingue par sa souplesse opérationnelle et son esprit d'entreprise. En nouant des partenariats avec nos clients, nous créons de la valeur en fournissant des services et des produits de pointe. Notre ambition, tant en termes de couverture territoriale que de portefeuille de produits, est de nous engager fermement à soutenir la croissance de nos clients. Afin de soutenir la croissance de notre département Après-ventes, nous recherchons actuellement un Business Analyst pour rejoindre notre ...
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Act as a key point of contact for issue resolution, escalations, and stakeholder support related to contingent workforce processes * Identify gaps and opportunities in existing processes and collaborate with the EW team and MSP to implement enhancements * Responsible for working closely with other departments such as Finance, Business, and IT/Digital, to ensure that management processes are integrated with overall business processes * Oversee trainings and support to other involved in vendor management processes to ensure that they understand their roles and responsibilities * Experience in identifying process improvement opportunities * Proven experience in process improvement, reporting, and stakeholder collaboration
Act as a key point of contact for issue resolution, escalations, and stakeholder support related to contingent workforce processes * Identify gaps and opportunities in existing processes and collaborate with the EW team and MSP to implement enhancements * Responsible for working closely with other departments such as Finance, Business, and IT/Digital, to ensure that management processes are integrated with overall business processes * Oversee trainings and support to other involved in vendor management processes to ensure that they understand their roles and responsibilities * Experience in identifying process improvement opportunities * Proven experience in process improvement, reporting, and stakeholder collaboration
NOUVEAU
Knowledge of European institutions, governance, legislative processes, and networks. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Knowledge of European institutions, governance, legislative processes, and networks. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Proactively managing the new matter opening process, conflict checks, and drafting engagement letters * Managing the billing process to produce drafts and revisions, ensuring the submission of client billings
Proactively managing the new matter opening process, conflict checks, and drafting engagement letters * Managing the billing process to produce drafts and revisions, ensuring the submission of client billings
NOUVEAU
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Contribute to compliance activities (IATF, J‑SOX, TISAX, ISO) by coordinating documents and updating internal processes. Expect meaningful responsibilities, an open culture, and opportunities to contribute to process improvement and digital transformation. Our Recruitment Process
Contribute to compliance activities (IATF, J‑SOX, TISAX, ISO) by coordinating documents and updating internal processes. Expect meaningful responsibilities, an open culture, and opportunities to contribute to process improvement and digital transformation. Our Recruitment Process
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Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * A personalised induction process for a smooth start at Sodexo and the opportunity to take part in a wide range of training courses
Act as a local demand or portfolio manager within the TDDI Demand Management process by clarifying business demand, ensuring alignment with TDDI policies and guidelines, and facilitating the approval of local or cluster initiatives with the appropriate experts. * A personalised induction process for a smooth start at Sodexo and the opportunity to take part in a wide range of training courses
Coordinating and supporting external advocacy work in liaison with Microsoft's office in Brussels in the transposition process of EU regulation into national law. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Coordinating and supporting external advocacy work in liaison with Microsoft's office in Brussels in the transposition process of EU regulation into national law. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Core internal stakeholders are the plant manager, , , process & manufacturing excellence teams, maintenance & production teams. * Industry Experience: A minimum of 3-5 years in an engineering, SHE, process or environmental management role, ideally within the manufacturing or industrial sector. The candidate must be able to ensure ongoing compliance and audit preparations, demonstrating meticulous attention to detail in documentation and processes.
Core internal stakeholders are the plant manager, , , process & manufacturing excellence teams, maintenance & production teams. * Industry Experience: A minimum of 3-5 years in an engineering, SHE, process or environmental management role, ideally within the manufacturing or industrial sector. The candidate must be able to ensure ongoing compliance and audit preparations, demonstrating meticulous attention to detail in documentation and processes.