Act as the primary point of contact for clients and coordinate interactions with internal teams (marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience. * Facilitate communication, anticipate and manage potential points of friction, ensure a high level of customer satisfaction and strengthen customer loyalty. * Master's degree in business management, marketing or sales. * Strong cross-functional collaboration with internal teams (marketing, finance, supply chain, technical teams). * Excellent listening, analytical and communication skills. * Open communication: We encourage open communication between and and feedback and suggestions between all organisational levels.
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