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148 results for Head of Customer Success jobs in Walem within a 30 km radius
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Serve as the primary point of contact for client escalations, ensuring quick and effective resolutions. * Conduct benchmarking to assess and enhance the quality of Inoopa's data offerings compared to industry standards.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * Maintain regular follow-ups with clients to understand their needs and ensure the timely delivery of data solutions. * Serve as the primary point of contact for client escalations, ensuring quick and effective resolutions. * Conduct benchmarking to assess and enhance the quality of Inoopa's data offerings compared to industry standards.
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This role is EU‑based and will be closely tied to the launch and commercial success of the new Mechelen facility. Biopharmaceutical CMC provides independent, objective GMP analytical testing for manufactured medicinal products from late discovery through post-market approval on behalf of global clients. With a strong portfolio of clients and over 25 years of expertise this team provides advanced characterization, method development, stability and routine QC release for biologics, vaccines, ATMP's, and a breadth of other complex biomolecules. With this new laboratory in Belgium, we aim to offer a more comprehensive solution and accelerate the availability of new products for patients. The Mechelen site is designed to offer clients enhanced access to CMC state‑of‑the‑art analytical testing. The Business Development Director – Player Coach is a hybrid role ideal for a commercially ...
This role is EU‑based and will be closely tied to the launch and commercial success of the new Mechelen facility. Biopharmaceutical CMC provides independent, objective GMP analytical testing for manufactured medicinal products from late discovery through post-market approval on behalf of global clients. With a strong portfolio of clients and over 25 years of expertise this team provides advanced characterization, method development, stability and routine QC release for biologics, vaccines, ATMP's, and a breadth of other complex biomolecules. With this new laboratory in Belgium, we aim to offer a more comprehensive solution and accelerate the availability of new products for patients. The Mechelen site is designed to offer clients enhanced access to CMC state‑of‑the‑art analytical testing. The Business Development Director – Player Coach is a hybrid role ideal for a commercially ...
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * State-of-the-art technologies: You'll be at the forefront of innovation, working with advanced tech in a growing industry. * Small, close-knit team: Be part of a human-sized company where your contributions are recognized and valued. Let's shape the future of data together!
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. * State-of-the-art technologies: You'll be at the forefront of innovation, working with advanced tech in a growing industry. * Small, close-knit team: Be part of a human-sized company where your contributions are recognized and valued. Let's shape the future of data together!
We are now looking for a Head of Operations to strengthen our operational backbone, working closely with the COO and leadership team to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. As Head of Operations, you will be the driving force behind the day-to-day effectiveness of our business. * Demonstrate strong business acumen and a commercial mindset to ensure operations effectively support Sitemark's growth and customer success. Our all-in-one platform enhances productivity, quality, and performance across every stage of renewable energy projects, powered by AI and robotics. * 7+ years of experience in Operations, Business Management, or Program Management in a scale-up, SaaS, or renewable energy company with at least 3 years in a leadership/management role.
We are now looking for a Head of Operations to strengthen our operational backbone, working closely with the COO and leadership team to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. As Head of Operations, you will be the driving force behind the day-to-day effectiveness of our business. * Demonstrate strong business acumen and a commercial mindset to ensure operations effectively support Sitemark's growth and customer success. Our all-in-one platform enhances productivity, quality, and performance across every stage of renewable energy projects, powered by AI and robotics. * 7+ years of experience in Operations, Business Management, or Program Management in a scale-up, SaaS, or renewable energy company with at least 3 years in a leadership/management role.
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Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. * Diploma: Bachelor of Master in Office Management, Logistiek, Communicatiewetenschappen, Accounting,… o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
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Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Voor ons kantoor in Antwerpen, zijn we op zoek naar een voltijdse Customer Services medewerker (M/V/X) om het Customer Services team te vervoegen. Je rapporteert aan de Teamlead Customer Services. * Diploma: in een relevante afstudeerrichting (Office Management, …) of beschikken over denkvermogen Bachelor. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Voor ons kantoor in Antwerpen, zijn we op zoek naar een voltijdse Customer Services medewerker (M/V/X) om het Customer Services team te vervoegen. Je rapporteert aan de Teamlead Customer Services. * Diploma: in een relevante afstudeerrichting (Office Management, …) of beschikken over denkvermogen Bachelor. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Voor ons kantoor in Vilvoorde zijn we op zoek naar een voltijdse (80% bespreekbaar) Customer Services medewerker. Je rapporteert rechtstreeks aan de Teamlead Customer Services. * Diploma : office management of evenwaardig door relevante werkervaring. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
Vinçotte is deel van Kiwa, onderdeel van de SHV Family of Companies, en blijft volop innoveren om nog meer veiligheid en efficiëntie te garanderen. Voor ons kantoor in Vilvoorde zijn we op zoek naar een voltijdse (80% bespreekbaar) Customer Services medewerker. Je rapporteert rechtstreeks aan de Teamlead Customer Services. * Diploma : office management of evenwaardig door relevante werkervaring. * Objectief te werk gaat, maar zeker ook out-of-the-box mag denken
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You will develop valuable skills in problem-solving, teamwork, and technical proficiency while contributing to the success of Bosch's digital initiatives. The name Robert Bosch stands worldwide for excellent expertise and the diversity of products from the following divisions: Automotive first equipment, power tools and accessories, thermotechnology, household appliances, communication and automation technology. The innovative power and the capability to produce technically high standard products in large numbers form the basis for Bosch's success. The Bosch group shows its expertise as a provider of top technology by creating a multitude of new products and procedures in all business areas of the company. Furthermore is Bosch one of the leading companies in patent applications. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction
You will develop valuable skills in problem-solving, teamwork, and technical proficiency while contributing to the success of Bosch's digital initiatives. The name Robert Bosch stands worldwide for excellent expertise and the diversity of products from the following divisions: Automotive first equipment, power tools and accessories, thermotechnology, household appliances, communication and automation technology. The innovative power and the capability to produce technically high standard products in large numbers form the basis for Bosch's success. The Bosch group shows its expertise as a provider of top technology by creating a multitude of new products and procedures in all business areas of the company. Furthermore is Bosch one of the leading companies in patent applications. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction
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Om onze blijvende groei in de Benelux en Noord-Frankrijk te ondersteunen, kijken we uit naar nieuw talent om ons team van 45 collega's te versterken als Customer Service Officer / Commercieel Medewerker Binnendienst. * Je beschikt over een master- of bachelordiploma. * Ervaring in customer service / internal sales is een pluspunt. Trefwoorden: customer service officer, customer service medewerker, customer care officer, customer care medewerker, customer support medewerker, klantenservice medewerker, klantenadviseur, internal sales medewerker, sales support medewerker, customer relations medewerker, account support medewerker, customer experience specialist, customer service representative, customer support specialist, inside sales medewerker, customer support officer, klantendienst medewerker, commercieel medewerker binnendienst, Bornem, Antwerpen
Om onze blijvende groei in de Benelux en Noord-Frankrijk te ondersteunen, kijken we uit naar nieuw talent om ons team van 45 collega's te versterken als Customer Service Officer / Commercieel Medewerker Binnendienst. * Je beschikt over een master- of bachelordiploma. * Ervaring in customer service / internal sales is een pluspunt. Trefwoorden: customer service officer, customer service medewerker, customer care officer, customer care medewerker, customer support medewerker, klantenservice medewerker, klantenadviseur, internal sales medewerker, sales support medewerker, customer relations medewerker, account support medewerker, customer experience specialist, customer service representative, customer support specialist, inside sales medewerker, customer support officer, klantendienst medewerker, commercieel medewerker binnendienst, Bornem, Antwerpen
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At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. On top of its logistics activities, MLE offers financial and IT services to all Mazda's National Sales Companies. MLE employs over 350 employees, who come from a variety of countries. Vehicles arrive in the ports of Barcelona, Antwerp and Zeebrugge and are then further distributed to the Dealers all over Europe. Als Customer relations specialist ben jij het aanspreekpunt voor onze klanten, zowel telefonisch als via e-mail.
At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. On top of its logistics activities, MLE offers financial and IT services to all Mazda's National Sales Companies. MLE employs over 350 employees, who come from a variety of countries. Vehicles arrive in the ports of Barcelona, Antwerp and Zeebrugge and are then further distributed to the Dealers all over Europe. Als Customer relations specialist ben jij het aanspreekpunt voor onze klanten, zowel telefonisch als via e-mail.
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Voor een internationaal bedrijf in de muzieksector zoeken we een enthousiaste Customer Servicemedewerker. Of een winkel wil snel de nieuwste release in de rekken hebben. Als Customer Servicemedewerker ben jij de verbindende schakel tussen muziek, klanten en logistiek. Jij zorgt dat bestellingen correct en tijdig verwerkt worden en dat klanten – groot of klein – altijd een positieve ervaring hebben. * Consumenten helpen via systemen zoals Zendesk en Shopify bij vragen over levertijden, retouren of producten. * Een achtergrond in administratie, business support of logistiek. * Als extra: Spotify abonnement, live optredens en je zit op eerste rij van de MIA's of van Pukkelpop of Werchter
Voor een internationaal bedrijf in de muzieksector zoeken we een enthousiaste Customer Servicemedewerker. Of een winkel wil snel de nieuwste release in de rekken hebben. Als Customer Servicemedewerker ben jij de verbindende schakel tussen muziek, klanten en logistiek. Jij zorgt dat bestellingen correct en tijdig verwerkt worden en dat klanten – groot of klein – altijd een positieve ervaring hebben. * Consumenten helpen via systemen zoals Zendesk en Shopify bij vragen over levertijden, retouren of producten. * Een achtergrond in administratie, business support of logistiek. * Als extra: Spotify abonnement, live optredens en je zit op eerste rij van de MIA's of van Pukkelpop of Werchter
Ruimte om door te groeien binnen customer service, sales of operations. Ben jij op zoek naar een eerste uitdaging of heb je reeds ervaring opgedaan? Dan is deze job als Customer Support Specialist in Kruibeke echt iets voor jou! Wij zoeken een Customer Support Specialist voor een internationaal groeiend bedrijf, gespecialiseerd in binnen- en buitenverlichting. * Collega's Customer Service ondersteunen wanneer nodig. * Achtergrond in Customer service binnen Retail is zeer mooi meegenomen. * Ervaring met het afhandelen van klachten, retouren of escalaties is een plus.
Ruimte om door te groeien binnen customer service, sales of operations. Ben jij op zoek naar een eerste uitdaging of heb je reeds ervaring opgedaan? Dan is deze job als Customer Support Specialist in Kruibeke echt iets voor jou! Wij zoeken een Customer Support Specialist voor een internationaal groeiend bedrijf, gespecialiseerd in binnen- en buitenverlichting. * Collega's Customer Service ondersteunen wanneer nodig. * Achtergrond in Customer service binnen Retail is zeer mooi meegenomen. * Ervaring met het afhandelen van klachten, retouren of escalaties is een plus.
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Voor onze klant, actief binnen waterdichtingsmaterialen, zijn we op zoek naar een Medewerker Customer Service. - Ervaring met Customer Service werk, indien in de bouwsector is dat een sterke troef - Voltijds of 4/5de rooster
Voor onze klant, actief binnen waterdichtingsmaterialen, zijn we op zoek naar een Medewerker Customer Service. - Ervaring met Customer Service werk, indien in de bouwsector is dat een sterke troef - Voltijds of 4/5de rooster
Als Administratief customer success medewerker - part-time of full-time - ben je verantwoordelijk voor het pro-actief opvolgen van de klanten van POSGARD vanuit het kantoor. De afdeling Customer success ondersteunt de klanten bij alle klantgerichte aspecten van de eenvoudig te gebruiken oplossingen. Handig gebruik maken van de software tools om zo veel mogelijk te automatiseren is een must, daarnaast kijkt het team uit naar de persoonlijke en analytische aanpak van de nieuwe customer success collega. POSGARD ondersteunt klanten bij het nog efficiënter runnen van de horecazaak of food shop. Voor profielen met de juiste ervaring is de opportuniteit aanwezig om door te groeien naar of controller. Je hebt eerdere administratieve en/of commerciële ervaring, en je ziet ook dat de wereld naar slimme software oplossingen in combinatie met eenvoudig te gebruiken hardware gaat?
Als Administratief customer success medewerker - part-time of full-time - ben je verantwoordelijk voor het pro-actief opvolgen van de klanten van POSGARD vanuit het kantoor. De afdeling Customer success ondersteunt de klanten bij alle klantgerichte aspecten van de eenvoudig te gebruiken oplossingen. Handig gebruik maken van de software tools om zo veel mogelijk te automatiseren is een must, daarnaast kijkt het team uit naar de persoonlijke en analytische aanpak van de nieuwe customer success collega. POSGARD ondersteunt klanten bij het nog efficiënter runnen van de horecazaak of food shop. Voor profielen met de juiste ervaring is de opportuniteit aanwezig om door te groeien naar of controller. Je hebt eerdere administratieve en/of commerciële ervaring, en je ziet ook dat de wereld naar slimme software oplossingen in combinatie met eenvoudig te gebruiken hardware gaat?
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
* MEDIDA-SOLUTIONS bvba * SINT-KATELIJNE-WAVER Solliciteer als één van de eersten × Vente × Génération de leads. × Suivi des comptes. × Négociations. × Après-vente × Installation des produits. × Training sur les produits. × Suivi des clients et fidélisation. × Support. × Très commercial par nature! Votre profil Diplôme Technicien en chaussure orthopédique ou Podologue. × Intérêt pour les technologies numériques et les innovations. × Bonne connaissance de l'anglais. × Connaissances en outils de communication Windows & Office.
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Coordonner la collaboration avec la Tender Desk, le Customer Care, les Operations et la Finance
Coordonner la collaboration avec la Tender Desk, le Customer Care, les Operations et la Finance
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Beheren en prioriteren van de productbacklog in samenwerking met ontwikkel-, implementatie- en customer success-teams. * Minimaal 5 jaar ervaring in agile productmanagement of projectmanagement, bij voorkeur binnen SaaS of software voor de zorgsector.
Beheren en prioriteren van de productbacklog in samenwerking met ontwikkel-, implementatie- en customer success-teams. * Minimaal 5 jaar ervaring in agile productmanagement of projectmanagement, bij voorkeur binnen SaaS of software voor de zorgsector.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction with the help of internal and external team members. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring ...
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction with the help of internal and external team members. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring ...
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. * Act as primary point of contact for Sales, Marketing and Customer Service regarding digital needs and improvements * Drive continuous enrichment of the Customer Portal, focusing on usability, self-service and customer value - With more than 1,500 experts, we provide objective and advisory services in the fields of inspection, certification, conformity assessment and training. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner.
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. * Act as primary point of contact for Sales, Marketing and Customer Service regarding digital needs and improvements * Drive continuous enrichment of the Customer Portal, focusing on usability, self-service and customer value - With more than 1,500 experts, we provide objective and advisory services in the fields of inspection, certification, conformity assessment and training. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner.
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Experience in project management and/or customer success roles - Help us save 100 billion liters of water (and deploy projects while doing it) This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Experience in project management and/or customer success roles - Help us save 100 billion liters of water (and deploy projects while doing it) This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities
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Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. In order to support the growth of our Finance Department, we are currently looking for a Business Controller. * Foster a culture of continuous improvement by identifying opportunities for process optimization, promoting standardization, and empowering teams to challenge and enhance existing practices. * At least 4 years of experience in audit * Strong command of French and English (both written and spoken) * Understanding of financial consolidation principles * A corporate culture based on team spirit, customer satisfaction, and operational excellence - Shape the financial future of a growing international group across Africa.
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. In order to support the growth of our Finance Department, we are currently looking for a Business Controller. * Foster a culture of continuous improvement by identifying opportunities for process optimization, promoting standardization, and empowering teams to challenge and enhance existing practices. * At least 4 years of experience in audit * Strong command of French and English (both written and spoken) * Understanding of financial consolidation principles * A corporate culture based on team spirit, customer satisfaction, and operational excellence - Shape the financial future of a growing international group across Africa.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Handle a large part of the KYC (Know Your Customer) process: Requesting and collecting required documentation - Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital transformation ...
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Handle a large part of the KYC (Know Your Customer) process: Requesting and collecting required documentation - Our ambitions to shape the future of sustainable mobility are powered by our talent. By leveraging our unique position to lead the way to net zero and further shape the digital transformation ...
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We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. De businessnoden analyseren en end-to-end processen ontwerpen voor nieuwe projecten of de optimalisatie van bestaande oplossingen - Gebruikersacceptatietesten (UAT) uitvoeren en/of coördineren - Documentatie schrijven voor nieuwe projecten en voor evoluties van bestaande processen of systemen - Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management - Ervaring in een commerciële (Sales, Marketing, Distributie) of operationele omgeving is een plus - Ervaring met Salesforce en/of Genesys is een troef - Zeer goede kennis van het Frans of het Nederlands, en een goede kennis van de tweede landstaal en van het Engels
We zijn op zoek naar een Business Analyst om ons Salesforce Competence Center te versterken binnen de afdeling Change & Run (Customer & Distribution) van Channel Management. De businessnoden analyseren en end-to-end processen ontwerpen voor nieuwe projecten of de optimalisatie van bestaande oplossingen - Gebruikersacceptatietesten (UAT) uitvoeren en/of coördineren - Documentatie schrijven voor nieuwe projecten en voor evoluties van bestaande processen of systemen - Minstens 5 jaar relevante ervaring in procesanalyse, systeemoptimalisatie en/of change management - Ervaring in een commerciële (Sales, Marketing, Distributie) of operationele omgeving is een plus - Ervaring met Salesforce en/of Genesys is een troef - Zeer goede kennis van het Frans of het Nederlands, en een goede kennis van de tweede landstaal en van het Engels
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We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. Are you passionate about technology and customer service? * Be the first point of contact for client employees, expertly managing and resolving a wide array of IT requests—both hardware and software related. * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support. * Troubleshoot a variety of Windows-related challenges from error messages to configuration settings.
We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. Are you passionate about technology and customer service? * Be the first point of contact for client employees, expertly managing and resolving a wide array of IT requests—both hardware and software related. * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support. * Troubleshoot a variety of Windows-related challenges from error messages to configuration settings.
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Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
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