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12 results for Head of Customer Success jobs in Lokeren within a 30 km radius
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You combine partner and customer success, commercial mindset, and technical affinity to ensure successful onboarding, adoption, and long-term usage of our digital solutions. As a Customer Success Manager - Partners & SMEs, you act as the key link between partners (accountants, resellers...), their end customers, and the Banqup ecosystem. * Partner & Customer Success * Support partners and customers in the setup and usage of digital document flows, including invoicing, payments, and administrative workflows. * Assist in coordinating small to mid-sized customer initiatives, keeping track of scope, priorities, and follow-up actions. You understand both the business challenges of partners and accountants and the technical and process-oriented aspects of digital document flows, invoicing, and financial administration. You translate unstructured questions into clear, practical solutions and proactively guide and ...
You combine partner and customer success, commercial mindset, and technical affinity to ensure successful onboarding, adoption, and long-term usage of our digital solutions. As a Customer Success Manager - Partners & SMEs, you act as the key link between partners (accountants, resellers...), their end customers, and the Banqup ecosystem. * Partner & Customer Success * Support partners and customers in the setup and usage of digital document flows, including invoicing, payments, and administrative workflows. * Assist in coordinating small to mid-sized customer initiatives, keeping track of scope, priorities, and follow-up actions. You understand both the business challenges of partners and accountants and the technical and process-oriented aspects of digital document flows, invoicing, and financial administration. You translate unstructured questions into clear, practical solutions and proactively guide and ...
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Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
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We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. Within the role of EHS Consultant you will be involved in a wide variety of projects for ...
We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. Within the role of EHS Consultant you will be involved in a wide variety of projects for ...
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Guide customers in the smooth use of hsbcad products * Be the first point of contact for technical questions and support requests * Analyse customer issues * You're structured, organized, and customer-oriented
Guide customers in the smooth use of hsbcad products * Be the first point of contact for technical questions and support requests * Analyse customer issues * You're structured, organized, and customer-oriented
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Customer-focusedwith avalue‑creationmindset
Customer-focusedwith avalue‑creationmindset
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And do you love the idea of shaping the future of both classic AND E-commerce demand? This role is a blend of deep analytical work, crossfunctional collaboration and demand and forecast management. You are the architect of demand for multiple European countries * You contribute to the improvement of key performance metrics for both forecast and inventory. * At least 5 years of experience in demand management within a multinational environment * A very good knowledge of Dutch and are comfortable in English (B2 level) * Business acumen and a customer focus * The habit of always looking for ways to improve processes, tools or outcomes * A dynamic mix of classic supply chain and E-commerce forecasting - If you are ready to help ensure that and across Europe get the products they need and you are excited to forecast smarter, collaborate globally and shape the way we support our ...
And do you love the idea of shaping the future of both classic AND E-commerce demand? This role is a blend of deep analytical work, crossfunctional collaboration and demand and forecast management. You are the architect of demand for multiple European countries * You contribute to the improvement of key performance metrics for both forecast and inventory. * At least 5 years of experience in demand management within a multinational environment * A very good knowledge of Dutch and are comfortable in English (B2 level) * Business acumen and a customer focus * The habit of always looking for ways to improve processes, tools or outcomes * A dynamic mix of classic supply chain and E-commerce forecasting - If you are ready to help ensure that and across Europe get the products they need and you are excited to forecast smarter, collaborate globally and shape the way we support our ...
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The company has a clear, evidence-based understanding of the subsea infrastructure protection landscape. * Early identification of opportunities, partnerships, or funding initiatives supports strategic decision-making. This senior role is responsible for monitoring, analyzing, and strategically positioning the company in the emerging domain of subsea infrastructure protection. The role tracks geopolitical, regulatory, technological, and market developments related to subsea risks and protection, maps the evolving ecosystem of stakeholders and competitors, and translates these insights into clear strategic recommendations for the company. This role also ensures visibility of the value proposition in this field. * Map and analyze the ecosystem of , including authorities, consortia, research institutes, and potential new market entrants.
The company has a clear, evidence-based understanding of the subsea infrastructure protection landscape. * Early identification of opportunities, partnerships, or funding initiatives supports strategic decision-making. This senior role is responsible for monitoring, analyzing, and strategically positioning the company in the emerging domain of subsea infrastructure protection. The role tracks geopolitical, regulatory, technological, and market developments related to subsea risks and protection, maps the evolving ecosystem of stakeholders and competitors, and translates these insights into clear strategic recommendations for the company. This role also ensures visibility of the value proposition in this field. * Map and analyze the ecosystem of , including authorities, consortia, research institutes, and potential new market entrants.
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This is a highly dynamic role in which you spend90% of your time visiting customersin your territory. * TerritoryManagement :Youmaintainregularcontact with customers to strengthenstrategic relationships. Youmonitorchanges in customer potentialandupdatethe client databaseregularly. * ExternalCommunication :You act as a key point of contact for your clients and communicate as a true . * At least1-3 years of experience inmixed medicine, ideally in theveterinaryor pharmaceutical field. * 32 days of holiday.
This is a highly dynamic role in which you spend90% of your time visiting customersin your territory. * TerritoryManagement :Youmaintainregularcontact with customers to strengthenstrategic relationships. Youmonitorchanges in customer potentialandupdatethe client databaseregularly. * ExternalCommunication :You act as a key point of contact for your clients and communicate as a true . * At least1-3 years of experience inmixed medicine, ideally in theveterinaryor pharmaceutical field. * 32 days of holiday.
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In long-term customer projects, you will take ownership of technical analysis and architectural decisions, ensuring robust and future-proof implementations. Working within cross-functional Agile teams, you will contribute to delivering scalable, maintainable, and customer-focused software solutions. You will uphold high standards of code quality, actively contribute to internal best practices, and maintain clear, comprehensive documentation to support long-term maintainability and seamless knowledge transfer. Additionally, you will serve as a key point of contact for assigned applications, providing technical guidance and support when needed. * minimum 2 years of hands-on experience in software development, preferably with .NET (C#). * Solid grasp of software architecture and clean code principles. * Ability to take ownership of complex projects and drive them to completion.
In long-term customer projects, you will take ownership of technical analysis and architectural decisions, ensuring robust and future-proof implementations. Working within cross-functional Agile teams, you will contribute to delivering scalable, maintainable, and customer-focused software solutions. You will uphold high standards of code quality, actively contribute to internal best practices, and maintain clear, comprehensive documentation to support long-term maintainability and seamless knowledge transfer. Additionally, you will serve as a key point of contact for assigned applications, providing technical guidance and support when needed. * minimum 2 years of hands-on experience in software development, preferably with .NET (C#). * Solid grasp of software architecture and clean code principles. * Ability to take ownership of complex projects and drive them to completion.
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Do you dare to dive deep and uncover the real drivers of consumer behavior? Do you see it as a challenge to translate qualitative data into concrete, strategic recommendations that truly help our international clients, with a diverse set of global and local brands? You are an indispensable partner for our (inter)national clients in the FMCG sector, advising them on optimizing their products, services and customer experiences. You combine analytical thinking with a good dose of creativity and commercial insight. You have a strong knowledge of the FMCG sector. You like to be part of a diverse team (both senior experts and young talents, different nationalities, …)
Do you dare to dive deep and uncover the real drivers of consumer behavior? Do you see it as a challenge to translate qualitative data into concrete, strategic recommendations that truly help our international clients, with a diverse set of global and local brands? You are an indispensable partner for our (inter)national clients in the FMCG sector, advising them on optimizing their products, services and customer experiences. You combine analytical thinking with a good dose of creativity and commercial insight. You have a strong knowledge of the FMCG sector. You like to be part of a diverse team (both senior experts and young talents, different nationalities, …)
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You will work within the integrated "Delivery and Solutions" team of Fluves and Marlinks, taking ownership of infrastructure deployments and responding to operational incidents. * Collaborate with colleagues from the Product Development & IT Infrastructure Team and the Delivery & Solutions Team on customer projects and infrastructure initiatives. You are someone who brings technical expertise, hands-on experience, and a strong sense of ownership. * Are an early-career professional with at least two years of experience in infrastructure, network engineering, or DevOps roles. * Have a solid understanding of network configuration, security (firewalls, VPNs, access controls), and troubleshooting. * Can work at our Ghent office at least 50% of the time. * Working knowledge of Dutch or any additional languages are an asset.
You will work within the integrated "Delivery and Solutions" team of Fluves and Marlinks, taking ownership of infrastructure deployments and responding to operational incidents. * Collaborate with colleagues from the Product Development & IT Infrastructure Team and the Delivery & Solutions Team on customer projects and infrastructure initiatives. You are someone who brings technical expertise, hands-on experience, and a strong sense of ownership. * Are an early-career professional with at least two years of experience in infrastructure, network engineering, or DevOps roles. * Have a solid understanding of network configuration, security (firewalls, VPNs, access controls), and troubleshooting. * Can work at our Ghent office at least 50% of the time. * Working knowledge of Dutch or any additional languages are an asset.
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As part of our marketing team, you will own growth across the entire customer lifecycle, from awareness and acquisition to activation, retention and expansion. Your work will be measurable, impactful and visible across all stages of the funnel. * Contribute to continuous improvement of digital user experience * Demonstrate end-to-end business impact of growth initiatives * 3 - 5 years of experience in B2B growth marketing * Master or Bachelor degree in Marketing, or an equivalent study with specializations in the field of marketing. * Strong understanding of growth and funnel optimization, including lead generation, conversion, and retention performance * Skilled in design and creative tools, e.g., Figma and Adobe Illustrator, to develop high-performing campaign visuals * Knowledge of marketing automation and outreach, including email marketing, LinkedIn campaigns, and nurture flows
As part of our marketing team, you will own growth across the entire customer lifecycle, from awareness and acquisition to activation, retention and expansion. Your work will be measurable, impactful and visible across all stages of the funnel. * Contribute to continuous improvement of digital user experience * Demonstrate end-to-end business impact of growth initiatives * 3 - 5 years of experience in B2B growth marketing * Master or Bachelor degree in Marketing, or an equivalent study with specializations in the field of marketing. * Strong understanding of growth and funnel optimization, including lead generation, conversion, and retention performance * Skilled in design and creative tools, e.g., Figma and Adobe Illustrator, to develop high-performing campaign visuals * Knowledge of marketing automation and outreach, including email marketing, LinkedIn campaigns, and nurture flows
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Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
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For one of our dynamic and fast-growing clients in the Antwerp region, we are currently looking for a Logistics Assistant who can manage the entire logistics flow from A to Z. They work with both sea and road transport, mainly through the Port of Antwerp and Rotterdam, and serve clients worldwide. * Managing import/export cases from arrival in the port to delivery to end customers * You have a solid understanding of import/export procedures - Apply now and be part of an ambitious company shaping the future of international logistics.
For one of our dynamic and fast-growing clients in the Antwerp region, we are currently looking for a Logistics Assistant who can manage the entire logistics flow from A to Z. They work with both sea and road transport, mainly through the Port of Antwerp and Rotterdam, and serve clients worldwide. * Managing import/export cases from arrival in the port to delivery to end customers * You have a solid understanding of import/export procedures - Apply now and be part of an ambitious company shaping the future of international logistics.
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The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). We encourage everyone to apply regardless of your origin, age, gender or cultural and religious background. Together with colleagues around the world, we stay ahead of changes in technology. People and technology are building the next generation of security with us! Purpose of the role - While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Coordinate the start-up and onboarding of new service contracts: handover from Sales/Project Management, operational kick-off, and system setup in ERP and CSM tools. * Support financial follow-up of contract P&L and ensure alignment with budget targets.
The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. * Take ownership of the operational delivery of assigned customer contracts (portfolio 150–500K€/year). We encourage everyone to apply regardless of your origin, age, gender or cultural and religious background. Together with colleagues around the world, we stay ahead of changes in technology. People and technology are building the next generation of security with us! Purpose of the role - While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. * Coordinate the start-up and onboarding of new service contracts: handover from Sales/Project Management, operational kick-off, and system setup in ERP and CSM tools. * Support financial follow-up of contract P&L and ensure alignment with budget targets.
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Optical knowledge deep understanding of optical retail, KPIs, compliance, and the customer journey. * Deliver standout service ensure every customer receives a seamless journey from eye test to pick-up, using NPS and feedback to drive continuous improvement. * Collaborate with HQ share insights from the floor, join trade and retail ops calls, and help shape the future of retail at Ace & Tate. * Experience 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high-volume locations. * Languages knowledge of Dutch and English; French is a plus. * A culture to love team events, great vibes, and a company you can be proud of
Optical knowledge deep understanding of optical retail, KPIs, compliance, and the customer journey. * Deliver standout service ensure every customer receives a seamless journey from eye test to pick-up, using NPS and feedback to drive continuous improvement. * Collaborate with HQ share insights from the floor, join trade and retail ops calls, and help shape the future of retail at Ace & Tate. * Experience 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high-volume locations. * Languages knowledge of Dutch and English; French is a plus. * A culture to love team events, great vibes, and a company you can be proud of
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Lead by example of hosting, taking care of guests, serving food & drinks, and engaging with customers. Committed to giving the best experience possible, delivering the Mission style of service. * Lead the startup, shift & handover of the lunch shift. * Help with the mise-en-place of the dishes: clean, wash, peel, cut and cook food. * Respect safety standards during the work & maintain a clean workspace and take care of kitchen tools. * Able to coordinate small team of & flexis * Good level of English both written & spoken
Lead by example of hosting, taking care of guests, serving food & drinks, and engaging with customers. Committed to giving the best experience possible, delivering the Mission style of service. * Lead the startup, shift & handover of the lunch shift. * Help with the mise-en-place of the dishes: clean, wash, peel, cut and cook food. * Respect safety standards during the work & maintain a clean workspace and take care of kitchen tools. * Able to coordinate small team of & flexis * Good level of English both written & spoken
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We are part of the Chinese group XNMT, an international organization with offices, warehouses and factories in Asia, the United States and Europe. Because of growing international presence, we are expanding our sales team to strengthen our footprint across Europe and beyond. Join us and be part of a young, passionate and energetic team that's on a mission to grow the game. * Work closely with marketing, logistics and product teams to ensure customer satisfaction. * Knowledge of French, Spanish, Italian or Chinese is a plus!
We are part of the Chinese group XNMT, an international organization with offices, warehouses and factories in Asia, the United States and Europe. Because of growing international presence, we are expanding our sales team to strengthen our footprint across Europe and beyond. Join us and be part of a young, passionate and energetic team that's on a mission to grow the game. * Work closely with marketing, logistics and product teams to ensure customer satisfaction. * Knowledge of French, Spanish, Italian or Chinese is a plus!
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Voor een groeiende en technisch gedreven organisatie in de regio van Antwerpen zoeken we een Quality & Compliance Manager met een sterke expertise in managementsystemen, compliance en continue verbetering. Als Quality & Compliance Manager zorg je ervoor dat kwaliteit, compliance en processen niet alleen goed zijn uitgewerkt, maar ook werkbaar, gedragen en stevig verankerd zijn in de dagelijkse werking. * Adviseren van management over kwaliteit, compliance en risico. We zoeken iemand die sterk is in processen en compliance, maar tegelijk voldoende hands-on, pragmatisch en verbindend is om zaken ook echt in beweging te krijgen. * Je hebt ervaring met managementsystemen en compliance. Deze functie biedt de kans om een zichtbare rol op te nemen in een organisatie in volle groei, waar kwaliteit, compliance en duurzaamheid steeds belangrijker worden. * Monitor HR Consulting * Antwerpen
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As the Head of Sales Excellence, you define, implement, and continuously elevate Van de Velde's global Sales Excellence strategy to ensure that they remain a leader in the premium fashion segment. * Cross-Functional Collaboration: Partnering with the Head of Sales Merchandising to align commercial strategies with brand ambitions. * Process Innovation: Streamlining tools, systems, and "ways of working" to enhance productivity and modernize the sales journey. * Capability Building: Leading the Van de Velde Academy, overseeing the design and delivery of high-impact training programs for international sales teams and retail partners. * Team Empowerment: Managing and coaching the Sales Excellence Coordinator and a team of seven international Trainers, fostering a culture of curiosity and excellence. * Experience: Minimum of 10 years of experience in an international ...
As the Head of Sales Excellence, you define, implement, and continuously elevate Van de Velde's global Sales Excellence strategy to ensure that they remain a leader in the premium fashion segment. * Cross-Functional Collaboration: Partnering with the Head of Sales Merchandising to align commercial strategies with brand ambitions. * Process Innovation: Streamlining tools, systems, and "ways of working" to enhance productivity and modernize the sales journey. * Capability Building: Leading the Van de Velde Academy, overseeing the design and delivery of high-impact training programs for international sales teams and retail partners. * Team Empowerment: Managing and coaching the Sales Excellence Coordinator and a team of seven international Trainers, fostering a culture of curiosity and excellence. * Experience: Minimum of 10 years of experience in an international ...
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As a Process Expert at our Halle site, you will be part of the local Process Technology team and play a key role in how new products, processes and innovations come to life. You will lead NPI (New Product Introductions), PTF (Product Transfers) and innovative projects, ensuring smooth factory trials, correct process setup and high-performing production lines. * Capture process mappings, trial learnings and align with Process Engineers and CI&TS. * Develop and implement Work Instructions for all new product processes and Pack-BOM creations. * Work closely with all local operational departments and with global Process Excellence, CI&TS and Quality teams. * Analytical and structured, with the ability to optimize and standardize processes. * Barry Callebaut * Halle, BE, 1500 - Introduction - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.
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Als Category Manager ben jij de spilfiguur achter het assortiment. * Je brengt minstens 5 jaar ervaring mee in een rol als Inkoper, Product Manager of vergelijkbare commerciële functie * Dixon Sales & Marketing * Antwerpen * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Snel solliciteren - Introductie - Krijg je energie van onderhandelen en het samenstellen van een sterk assortiment? Wil je jouw stempel drukken op het aanbod van een dynamisch bedrijf? Jouw verantwoordelijkheden - Je volgt markttrends nauw op en staat in voor de goede leverancierscontacten om zo steeds een strategische samenstelling van het assortiment te realiseren. * Je neemt ownership over het assortiment van jouw productcategorie * Je spot markttrends en speelt hier proactief op in * Je onderhandelt met en bouwt sterke, duurzame partnerships uit
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ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. * Manage a dedicated customer portfolio and act as the primary contact for sales escalations * Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys) * Analyze data to support sales strategies and generate actionable insights * Represent the Sales function during audits and internal assessments * Responsible for managing sales operations or coordinating inside sales efforts * Exxon Mobil Corporation * Bangalore, KA, IN - About us - At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and ...
ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. * Manage a dedicated customer portfolio and act as the primary contact for sales escalations * Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys) * Analyze data to support sales strategies and generate actionable insights * Represent the Sales function during audits and internal assessments * Responsible for managing sales operations or coordinating inside sales efforts * Exxon Mobil Corporation * Bangalore, KA, IN - About us - At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and ...