Mission As a Customer Success Specialist- you act as the key link between partners (accountants, resellers), their end customers, and the Banqup ecosystem. You understand both the business challenges of partners and accountants and the technical and process-oriented aspects of digital document flows, invoicing, and financial administration. * Act as an ambassador of the Banqup platforms and related Banqup solutions, supporting partners in their digital administrative and financial processes. * A Bachelor's degree or equivalent experience. * A strong technical understanding of terms such as API,SFTP, Integrations, Postman/Insomnia, Swagger/OpenAPI, Webhooks. * An interest in developing a strong customer-oriented and commercial mindset. * A strong interest in, ideally experience in, e-invoicing/ Fintech. * Excellent communication skills, with a very good knowledge of Dutch and English.
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