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105 results for Customer Support jobs in Nivelles within a 30 km radius
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DaJobs * Bruxelles * Interimwerk met optie 'vast werk' * Voltijds - Solliciteer als één van de eersten - Travailler vous rend fier e ? Alors DaJobs est l'entreprise qu'il vous faut ! Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pourquoi choisir DaJobs ? * Des missions adaptées à vos compétences et envies. * Un suivi personnalisé pour progresser et évoluer. * Une entreprise qui valorise l'humain, la diversité, les valeurs sociétales et environnementales. Rejoignez la grande famille DaJobs et devenez, vous aussi, fier e de travailler ! Welcome to the Family ! Vos responsabilités - Nous recherchons un Commercial Terrain avec une vraie mentalité de chasseur, prêt à faire la différence sur le terrain ! Votre défi - Ici, pas de routine : vous êtes au cœur de l'action.
DaJobs * Bruxelles * Interimwerk met optie 'vast werk' * Voltijds - Solliciteer als één van de eersten - Travailler vous rend fier e ? Alors DaJobs est l'entreprise qu'il vous faut ! Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pourquoi choisir DaJobs ? * Des missions adaptées à vos compétences et envies. * Un suivi personnalisé pour progresser et évoluer. * Une entreprise qui valorise l'humain, la diversité, les valeurs sociétales et environnementales. Rejoignez la grande famille DaJobs et devenez, vous aussi, fier e de travailler ! Welcome to the Family ! Vos responsabilités - Nous recherchons un Commercial Terrain avec une vraie mentalité de chasseur, prêt à faire la différence sur le terrain ! Votre défi - Ici, pas de routine : vous êtes au cœur de l'action.
DaJobs * Wavre * Interimwerk met optie 'vast werk' * Voltijds - Solliciteer als één van de eersten - Travailler vous rend fier e ? Alors DaJobs est l'entreprise qu'il vous faut ! Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pourquoi choisir DaJobs ? * Des missions adaptées à vos compétences et envies. * Un suivi personnalisé pour progresser et évoluer. * Une entreprise qui valorise l'humain, la diversité, les valeurs sociétales et environnementales. Rejoignez la grande famille DaJobs et devenez, vous aussi, fier e de travailler ! Welcome to the Family ! Vos responsabilités - Pour notre client, actif dans la distribution de solutions électrotechniques et énergétiques, nous recherchons un.e External Sales Advisor FR/NL pour développer et fidéliser un portefeuille de clients ...
DaJobs * Wavre * Interimwerk met optie 'vast werk' * Voltijds - Solliciteer als één van de eersten - Travailler vous rend fier e ? Alors DaJobs est l'entreprise qu'il vous faut ! Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pourquoi choisir DaJobs ? * Des missions adaptées à vos compétences et envies. * Un suivi personnalisé pour progresser et évoluer. * Une entreprise qui valorise l'humain, la diversité, les valeurs sociétales et environnementales. Rejoignez la grande famille DaJobs et devenez, vous aussi, fier e de travailler ! Welcome to the Family ! Vos responsabilités - Pour notre client, actif dans la distribution de solutions électrotechniques et énergétiques, nous recherchons un.e External Sales Advisor FR/NL pour développer et fidéliser un portefeuille de clients ...
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. We are currently based in Enghien, but to support our scaling team, we will be moving into brand-new, state-of-the-art offices in Nivelles at the end of 2026. As a Customer Success Manager, you are the architect of our clients' growth. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights.
As we continue to conquer new markets, we are looking for a Bilingual Customer Success Manager (FR/EN) who is as analytical as they are people-oriented. We are currently based in Enghien, but to support our scaling team, we will be moving into brand-new, state-of-the-art offices in Nivelles at the end of 2026. As a Customer Success Manager, you are the architect of our clients' growth. * Navigate & Expand: Map out complex customer organizations to uncover new opportunities for partnership and internal product applications. * Accelerate Time-to-Value: Lead the onboarding journey for new customers, ensuring a seamless transition and immediate engagement with the platform. * Champion the Customer: Act as the internal "Voice of the Customer," directly influencing our product development roadmap based on your frontline insights.
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Minimum 2 ans d'expérience en gestion d'équipe, idéalement dans un environnement Service Center, customer care ou support. Elle gère des équipes dynamiques dédiées au support et à l'accompagnement des utilisateurs.
Minimum 2 ans d'expérience en gestion d'équipe, idéalement dans un environnement Service Center, customer care ou support. Elle gère des équipes dynamiques dédiées au support et à l'accompagnement des utilisateurs.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Identify cross-sell and up-sell opportunities in collaboration with the to support business growth. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Identify cross-sell and up-sell opportunities in collaboration with the to support business growth. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
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2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Ensure the timely delivery of updates, implementations, and support tasks * Support regular business reviews by collecting relevant metrics and performance insights * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience
2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Set up and configure new customer accounts during the onboarding phase * Ensure the timely delivery of updates, implementations, and support tasks * Support regular business reviews by collecting relevant metrics and performance insights * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities
Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts - We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities
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Als Customer Care Specialist ben jij de stem van de consument binnen onze organisatie. * Minstens 1 jaar ervaring in customer service, consumentenbeheer of een vergelijkbare functie is een pluspunt.
Als Customer Care Specialist ben jij de stem van de consument binnen onze organisatie. * Minstens 1 jaar ervaring in customer service, consumentenbeheer of een vergelijkbare functie is een pluspunt.
Manpower * BRUXELLES /BRUSSEL * Tijdelijk werk, interim, projectbasis * Voltijds - Solliciteer als één van de eersten - Houdt u van uitdagingen, menselijk contact, telefoneren en het bankwezen? Zoek dan niet verder! Voor onze klant, een belangrijke speler in het Belgische bankwezen, zijn we op zoek naar een Outbound Call Agent. Jouw verantwoordelijkheden * Je zorgt voor een perfect contact met de klant en zorgt ervoor dat hij de limiet van zijn creditcard verhoogt; * Je informeert klanten over de mogelijkheden en aanbiedingen met betrekking tot hun creditcard; * U zorgt ervoor dat uw verkoopdoelstellingen worden gehaald. ADMINISTRATIEF en KLANTENSERVICE * Je beantwoordt de vragen en verzoeken van klanten duidelijk en nauwkeurig; * Je zorgt voor een optimale opvolging van hun dossiers en de terugzending van hun ondertekende contracten;
Manpower * BRUXELLES /BRUSSEL * Tijdelijk werk, interim, projectbasis * Voltijds - Solliciteer als één van de eersten - Houdt u van uitdagingen, menselijk contact, telefoneren en het bankwezen? Zoek dan niet verder! Voor onze klant, een belangrijke speler in het Belgische bankwezen, zijn we op zoek naar een Outbound Call Agent. Jouw verantwoordelijkheden * Je zorgt voor een perfect contact met de klant en zorgt ervoor dat hij de limiet van zijn creditcard verhoogt; * Je informeert klanten over de mogelijkheden en aanbiedingen met betrekking tot hun creditcard; * U zorgt ervoor dat uw verkoopdoelstellingen worden gehaald. ADMINISTRATIEF en KLANTENSERVICE * Je beantwoordt de vragen en verzoeken van klanten duidelijk en nauwkeurig; * Je zorgt voor een optimale opvolging van hun dossiers en de terugzending van hun ondertekende contracten;
No match yet? There are 96 more jobs that could match your search
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Reinvent the customer experience. We are currently looking for a Customer Integrated Sales Office (CISO) Manager who is ready to play a key role in transforming our organisation and shaping the future of our customer experience. This is far more than a customer service management role. It is an opportunity to build the customer organisation of tomorrow. You will lead the Customer Integrated Sales Office across the Benelux and France, driving the transformation of a team that has traditionally focused on administration into a proactive, commercially minded and customer-centric organisation. * Deliver an outstanding customer experience. You will work closely with the Sales, Supply Chain, Production, Logistics, Finance and Marketing teams to ensure a seamless end-to-end customer experience. * You will lead the Customer Integrated Sales Office (CISO) team, ensuring that every ...
Reinvent the customer experience. We are currently looking for a Customer Integrated Sales Office (CISO) Manager who is ready to play a key role in transforming our organisation and shaping the future of our customer experience. This is far more than a customer service management role. It is an opportunity to build the customer organisation of tomorrow. You will lead the Customer Integrated Sales Office across the Benelux and France, driving the transformation of a team that has traditionally focused on administration into a proactive, commercially minded and customer-centric organisation. * Deliver an outstanding customer experience. You will work closely with the Sales, Supply Chain, Production, Logistics, Finance and Marketing teams to ensure a seamless end-to-end customer experience. * You will lead the Customer Integrated Sales Office (CISO) team, ensuring that every ...
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Support sample preparation, packaging and shipment to customers and internal stakeholders. * Real impact on new product creation and customer solutions. * Support continuous improvement of recipes and processes.
Support sample preparation, packaging and shipment to customers and internal stakeholders. * Real impact on new product creation and customer solutions. * Support continuous improvement of recipes and processes.
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You create plus maintain the customer cards in the ERP (Enterprise Resource Planning) as well as ensuring the credit limit approval process is implemented * In order to deliver in your role, you will also enjoy many internal contacts including the Order Processing, Technical Support and Finance Teams * You rely on your initiative to both find solutions and constantly provide an excellent customer service
You create plus maintain the customer cards in the ERP (Enterprise Resource Planning) as well as ensuring the credit limit approval process is implemented * In order to deliver in your role, you will also enjoy many internal contacts including the Order Processing, Technical Support and Finance Teams * You rely on your initiative to both find solutions and constantly provide an excellent customer service
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Serve as the primary customer liaison, ensuring their needs are met and contributing to revenue growth and customer retention. * Manage a portfolio of customers to drive business growth, enhance satisfaction, and foster long-term relationships. * Own the commercial relation to national/MNA customers with the largest growth opportunities in Benelux through all levels of the organization * Support as escalation point in both the Account Management with the and audit teams and in CX topics.
Serve as the primary customer liaison, ensuring their needs are met and contributing to revenue growth and customer retention. * Manage a portfolio of customers to drive business growth, enhance satisfaction, and foster long-term relationships. * Own the commercial relation to national/MNA customers with the largest growth opportunities in Benelux through all levels of the organization * Support as escalation point in both the Account Management with the and audit teams and in CX topics.
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In our operations center, we advise and support Austrian customers 24 hours a day – 365 days a year – and rely on a global network of 750,000 partner companies. In Northern Europe, at Unit level (Belgium, Germany, Switzerland and Austria) we are accelerating an ambitious AI-driven transformation to reshape how assistance is delivered across: Mobility (roadside assistance), travel assistance, travel claims, customer service, fraud & leakage, sales, and support functions - As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. You will receive a permanent contract and the opportunity to be part of a dedicated team that ...
In our operations center, we advise and support Austrian customers 24 hours a day – 365 days a year – and rely on a global network of 750,000 partner companies. In Northern Europe, at Unit level (Belgium, Germany, Switzerland and Austria) we are accelerating an ambitious AI-driven transformation to reshape how assistance is delivered across: Mobility (roadside assistance), travel assistance, travel claims, customer service, fraud & leakage, sales, and support functions - As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. You will receive a permanent contract and the opportunity to be part of a dedicated team that ...
Our client is a leading Belgian distributor of construction materials serving professional customers. Active in both Belgium and France, the organization combines an extensive product offering with technical expertise, -made solutions, training services, and logistics support. Through entrepreneurship, customer focus, and expertise, the organization continues to invest in growth, innovation, and digitalization. You translate financial data into actionable insights, support decision-making, and play a key role in the ongoing professionalization and digital transformation of the finance function. You contribute to building a modern, data-driven finance organization that supports the business through insights, performance management, and efficient processes. * Analyze margins, pricing strategies, cost structures, product mix, and profitability by customer, branch, and region.
Our client is a leading Belgian distributor of construction materials serving professional customers. Active in both Belgium and France, the organization combines an extensive product offering with technical expertise, -made solutions, training services, and logistics support. Through entrepreneurship, customer focus, and expertise, the organization continues to invest in growth, innovation, and digitalization. You translate financial data into actionable insights, support decision-making, and play a key role in the ongoing professionalization and digital transformation of the finance function. You contribute to building a modern, data-driven finance organization that supports the business through insights, performance management, and efficient processes. * Analyze margins, pricing strategies, cost structures, product mix, and profitability by customer, branch, and region.
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We are seeking an experienced Freelance KYC Analyst to support a leading banking institution in strengthening its Financial Crime Compliance framework. You will play a key role in customer due diligence, onboarding, periodic reviews, and remediation projects, ensuring compliance with AML and KYC regulations. * Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
We are seeking an experienced Freelance KYC Analyst to support a leading banking institution in strengthening its Financial Crime Compliance framework. You will play a key role in customer due diligence, onboarding, periodic reviews, and remediation projects, ensuring compliance with AML and KYC regulations. * Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
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They are looking for a Service Manager to coordinate, structure, and develop service activities across Belgium, ensuring operational excellence and high customer satisfaction. * Support technicians with expertise and on-site visits * Build strong relationships with existing customers * Hands-on, structured, customer-driven mindset
They are looking for a Service Manager to coordinate, structure, and develop service activities across Belgium, ensuring operational excellence and high customer satisfaction. * Support technicians with expertise and on-site visits * Build strong relationships with existing customers * Hands-on, structured, customer-driven mindset
Assess the impact of market trends, claims developments, and customer behavior on pricing strategies. * Support underwriting teams with technical pricing expertise and recommendations. * Perform sensitivity analyses and scenario testing to support strategic decision-making. * Develop predictive models and analytical tools to support business decisions. Governance & Regulatory Support * Support internal and external audit requests where required.
Assess the impact of market trends, claims developments, and customer behavior on pricing strategies. * Support underwriting teams with technical pricing expertise and recommendations. * Perform sensitivity analyses and scenario testing to support strategic decision-making. * Develop predictive models and analytical tools to support business decisions. Governance & Regulatory Support * Support internal and external audit requests where required.
Through innovative technology and a strong customer-centric approach, the company delivers fast, transparent and secure financial solutions worldwide. As part of its continued expansion across Europe, the company is looking for a Compliance Manager to strengthen its Financial Crime Compliance function and support the development of strategic banking and payment partnerships. * Support the implementation of scalable compliance processes to accompany business growth. * Support complex onboarding decisions and ongoing partner risk assessments. * Support the continuous enhancement of transaction monitoring, onboarding and ongoing due diligence frameworks. * Mentor and support compliance professionals, sharing technical expertise and best practices. * Drive cross-functional initiatives aimed at improving efficiency, governance and customer experience.
Through innovative technology and a strong customer-centric approach, the company delivers fast, transparent and secure financial solutions worldwide. As part of its continued expansion across Europe, the company is looking for a Compliance Manager to strengthen its Financial Crime Compliance function and support the development of strategic banking and payment partnerships. * Support the implementation of scalable compliance processes to accompany business growth. * Support complex onboarding decisions and ongoing partner risk assessments. * Support the continuous enhancement of transaction monitoring, onboarding and ongoing due diligence frameworks. * Mentor and support compliance professionals, sharing technical expertise and best practices. * Drive cross-functional initiatives aimed at improving efficiency, governance and customer experience.
Analyse customer behaviour, retention, conversion and portfolio evolution to support pricing decisions. Our client is a leading insurance company committed to innovation, customer-centricity and data-driven decision-making. Working closely with Product Management, Underwriting, Finance, Data and IT teams, you will leverage actuarial modelling and advanced analytics to support strategic pricing decisions, improve portfolio profitability and maintain market competitiveness. Business & Commercial Support * Support strategic initiatives related to product development, pricing optimisation and portfolio growth. * Coach and support junior actuaries and .
Analyse customer behaviour, retention, conversion and portfolio evolution to support pricing decisions. Our client is a leading insurance company committed to innovation, customer-centricity and data-driven decision-making. Working closely with Product Management, Underwriting, Finance, Data and IT teams, you will leverage actuarial modelling and advanced analytics to support strategic pricing decisions, improve portfolio profitability and maintain market competitiveness. Business & Commercial Support * Support strategic initiatives related to product development, pricing optimisation and portfolio growth. * Coach and support junior actuaries and .
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To support its growth in Belgium, the company is looking for a hands-on Business Development Lead who will play a key role in expanding the local business, driving revenue, and establishing the company as a market leader in AI-driven digital solutions. Our client is a leading European digital agency specialized in the design and development of AI-native digital products (mobiel, web, agents) for customers across different industries.
To support its growth in Belgium, the company is looking for a hands-on Business Development Lead who will play a key role in expanding the local business, driving revenue, and establishing the company as a market leader in AI-driven digital solutions. Our client is a leading European digital agency specialized in the design and development of AI-native digital products (mobiel, web, agents) for customers across different industries.
As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers; * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers; * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
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You will support and mentor our Frontend Integration team, helping them resolve complex technical blockers, sharing best practices, and ensuring they can efficiently utilize the CMS architecture. * Cloud Experience: Hands-on experience or strong familiarity with cloud infrastructure, specifically AWS, to support and scale your architectures. You can clearly explain complex technical decisions to engineering peers and integration teams, and you are comfortable joining high-level customer calls to discuss and advise on frontend technical topics.
You will support and mentor our Frontend Integration team, helping them resolve complex technical blockers, sharing best practices, and ensuring they can efficiently utilize the CMS architecture. * Cloud Experience: Hands-on experience or strong familiarity with cloud infrastructure, specifically AWS, to support and scale your architectures. You can clearly explain complex technical decisions to engineering peers and integration teams, and you are comfortable joining high-level customer calls to discuss and advise on frontend technical topics.
As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. * Collaborating with other teams to provide input/support for security improvements. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. * Collaborating with other teams to provide input/support for security improvements. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
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Provide administrative support, including managing invoicing and contracts.
Provide administrative support, including managing invoicing and contracts.
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