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56 results for Customer Journey jobs in Ghent within a 30 km radius
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Data-analyse en rapportage is essentieel om de customer journey en algemene groei van ons product te verhogen. Als ervaren Customer Success Specialist ontwikkel je een aanpak om onze klanttevredenheid te maximaliseren. * Je stippelt de customer success strategie uit en analyseert patronen om innovatieve oplossingen te bedenken voor ons platform, onze werking en onze klanten.
Data-analyse en rapportage is essentieel om de customer journey en algemene groei van ons product te verhogen. Als ervaren Customer Success Specialist ontwikkel je een aanpak om onze klanttevredenheid te maximaliseren. * Je stippelt de customer success strategie uit en analyseert patronen om innovatieve oplossingen te bedenken voor ons platform, onze werking en onze klanten.
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Ervaring met het definiëren van persona's en customer journeys op basis van een briefing en data-inzichten - SQLI, een Europese speler en marktleider in customer experience en digitale transformatie, ondersteunt grote internationale merken bij het creëren van waarde via technologie en digitale innovatie.
Ervaring met het definiëren van persona's en customer journeys op basis van een briefing en data-inzichten - SQLI, een Europese speler en marktleider in customer experience en digitale transformatie, ondersteunt grote internationale merken bij het creëren van waarde via technologie en digitale innovatie.
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In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
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Help our customers on their journey towards a successful Digital Transformation. For 30 years, we have always been guiding our customers on the next tech wave. Join us to become actor in the digital transformation of our customers using ServiceNow * Customer oriented * You have the necessary soft-skills set to successfully engage with technical and business users at the customer.
Help our customers on their journey towards a successful Digital Transformation. For 30 years, we have always been guiding our customers on the next tech wave. Join us to become actor in the digital transformation of our customers using ServiceNow * Customer oriented * You have the necessary soft-skills set to successfully engage with technical and business users at the customer.
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Help our customers on their journey towards a successful Digital Transformation. For 30 years, we have always been guiding our customers on the next tech wave. Join us to become actor in the digital transformation of our customers and learn innovative SaaS platform such as ServiceNow * Customer oriented * The necessary soft-skills set to successfully engage with technical and business users at the customer.
Help our customers on their journey towards a successful Digital Transformation. For 30 years, we have always been guiding our customers on the next tech wave. Join us to become actor in the digital transformation of our customers and learn innovative SaaS platform such as ServiceNow * Customer oriented * The necessary soft-skills set to successfully engage with technical and business users at the customer.
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No match yet? There are 51 more jobs that could match your search
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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Customer-centric and can do attitude
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Customer-centric and can do attitude
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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality.
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Beschik jij over een bewezen trackrecord in Customer Success Management/Consultancy binnen SaaS, hou je van fast-paced environments en wil je graag impact maken in een snelgroeiende organisatie? In de rol van Customer Success Manager begeleid je klanten van on-boarding tot configuratie en succesvolle implementatie. * Je hebt enkele jaren ervaring in een customer success-, consulting- of implementatierol binnen een SaaS- of technologieomgeving
Beschik jij over een bewezen trackrecord in Customer Success Management/Consultancy binnen SaaS, hou je van fast-paced environments en wil je graag impact maken in een snelgroeiende organisatie? In de rol van Customer Success Manager begeleid je klanten van on-boarding tot configuratie en succesvolle implementatie. * Je hebt enkele jaren ervaring in een customer success-, consulting- of implementatierol binnen een SaaS- of technologieomgeving
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As a Customer Service Agent, you are responsible for the end-to-end operational follow-up of logistics processes. In this role, you are the link between the customer and internal departments such as warehouse, transport and customs. You ensure that operations run according to agreed processes and customer requirements. * Administrative processing of logistics files for assigned customers; * Acting as operational contact between customer and internal teams (warehouse, customs, transport, …); * Following established processes and customer-specific work instructions; * You have initial work experience in an administrative or customer-facing role. * You are customer-oriented and have strong analytical and problem-solving skills.;
As a Customer Service Agent, you are responsible for the end-to-end operational follow-up of logistics processes. In this role, you are the link between the customer and internal departments such as warehouse, transport and customs. You ensure that operations run according to agreed processes and customer requirements. * Administrative processing of logistics files for assigned customers; * Acting as operational contact between customer and internal teams (warehouse, customs, transport, …); * Following established processes and customer-specific work instructions; * You have initial work experience in an administrative or customer-facing role. * You are customer-oriented and have strong analytical and problem-solving skills.;
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As Regional Account Manager at STILL, you will have the opportunity to develop your region (South & East Flanders: Ghent – Aalst – Ninove – Geraardsbergen – Oudenaarde), truly advise customers and make an impact with smart intralogistics solutions. With smart combinations of forklift trucks, warehouse technology, software and services, we help customers optimize their logistics processes in an efficient and sustainable way. You build long-term relationships with customers and them with professional advice on their internal logistics processes. Thanks to your commercial mindset and technical insight, you translate customer needs into concrete solutions within our broad portfolio (new trucks, used equipment, short-term rental, service, etc.). * Identify opportunities and projects with both existing and new customers * Build and maintain strong, long-term customer relationships
As Regional Account Manager at STILL, you will have the opportunity to develop your region (South & East Flanders: Ghent – Aalst – Ninove – Geraardsbergen – Oudenaarde), truly advise customers and make an impact with smart intralogistics solutions. With smart combinations of forklift trucks, warehouse technology, software and services, we help customers optimize their logistics processes in an efficient and sustainable way. You build long-term relationships with customers and them with professional advice on their internal logistics processes. Thanks to your commercial mindset and technical insight, you translate customer needs into concrete solutions within our broad portfolio (new trucks, used equipment, short-term rental, service, etc.). * Identify opportunities and projects with both existing and new customers * Build and maintain strong, long-term customer relationships
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automobielsector zoeken we een meewerkend teamleader customer service die zelfstandig werkt, * We zijn een grote internationale speler maar werken in België met een klein team van 3 in customer service — en dat is net wat het zo leuk maakt
automobielsector zoeken we een meewerkend teamleader customer service die zelfstandig werkt, * We zijn een grote internationale speler maar werken in België met een klein team van 3 in customer service — en dat is net wat het zo leuk maakt
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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.
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Ons Customer Service team ondersteunt je waar nodig.
Ons Customer Service team ondersteunt je waar nodig.
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Samen met je bezorg je onze klanten een uitstekende Customer Experience.
Samen met je bezorg je onze klanten een uitstekende Customer Experience.
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Actemium's mission is to help customers in improving their competitive advantage and industrial performance.
Actemium's mission is to help customers in improving their competitive advantage and industrial performance.
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Om onze klanten blijvend kwalitatieve ondersteuning te bieden zijn we op zoek naar een Customer support medewerker die klanten professioneel begeleidt en zorgt voor een correcte en grondige opvolging. Als Customer support medewerker ben je het eerste aanspreekpunt voor onze klanten. Ben jij een nauwkeurige en klantgerichte Customer Support medewerker die graag klanten begeleidt en kwaliteit belangrijk vindt?
Om onze klanten blijvend kwalitatieve ondersteuning te bieden zijn we op zoek naar een Customer support medewerker die klanten professioneel begeleidt en zorgt voor een correcte en grondige opvolging. Als Customer support medewerker ben je het eerste aanspreekpunt voor onze klanten. Ben jij een nauwkeurige en klantgerichte Customer Support medewerker die graag klanten begeleidt en kwaliteit belangrijk vindt?
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Teamontwikkeling: Je bent een coach voor 6 direct reports (customer service, forecast, masterdata en teamleader transport) en een tiental indirect reports.
Teamontwikkeling: Je bent een coach voor 6 direct reports (customer service, forecast, masterdata en teamleader transport) en een tiental indirect reports.
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Nauw samenwerken met interne afdelingen zoals marketing, customer service en productmanagement
Nauw samenwerken met interne afdelingen zoals marketing, customer service en productmanagement
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Je hebt een eerste ervaring binnen customer service, administratie of sales support.
Je hebt een eerste ervaring binnen customer service, administratie of sales support.
Nauwe samenwerking met procurement en customer service
Nauwe samenwerking met procurement en customer service
Back-up voor customer service * Ervaring binnen internal sales, customer service of sales support is een plus
Back-up voor customer service * Ervaring binnen internal sales, customer service of sales support is een plus
Samenwerken met customer service, marketing en directie
Samenwerken met customer service, marketing en directie
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Je ondersteunt Customer Service bij orderingave, orderbevestigingen en voorraadopvolging wanneer nodig.
Je ondersteunt Customer Service bij orderingave, orderbevestigingen en voorraadopvolging wanneer nodig.
As an Account Manager, you are responsible for managing and expanding customer relationships in your region. * Understanding customer needs and translating them into appropriate solutions * Monitoring deadlines and customer commitments
As an Account Manager, you are responsible for managing and expanding customer relationships in your region. * Understanding customer needs and translating them into appropriate solutions * Monitoring deadlines and customer commitments
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The company produces aluminium windows, doors, façade systems and customized solutions for contractors, project developers and end customers.
The company produces aluminium windows, doors, façade systems and customized solutions for contractors, project developers and end customers.