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546 results for Customer Experience jobs in Wavre within a 30 km radius
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We are looking for a Customer Experience Specialist to join this team. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? Do you enjoy being the key point of contact for clients and making a real impact on their experience? In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - A proactive, customer-first mindset with excellent problem-solving skills. - Experience in supply chain, logistics, or technical environments is a plus.
We are looking for a Customer Experience Specialist to join this team. - Understand customer challenges and proactively provide solutions that improve their experience - Proven experience in customer service, client support, or account coordination - Are you an experienced customer service professional who thrives in a fast-paced, problem-solving environment? Do you enjoy being the key point of contact for clients and making a real impact on their experience? In this role, you will act as a trusted for the network, ensuring their needs are handled quickly, professionally, and with a strong customer-first mindset. Your ability to communicate clearly, prioritize effectively, and resolve issues proactively will directly influence customer satisfaction. - A proactive, customer-first mindset with excellent problem-solving skills. - Experience in supply chain, logistics, or technical environments is a plus.
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Expérience dans le domaine de la construction souhaitée;
Expérience dans le domaine de la construction souhaitée;
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Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
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Our passion is working together to improve the IKEA customer experience! - Together with our team you implement range presentations with high quality, strong visual impact and efficiency that provide an inspiring and convenient shopping experience for our customers and that will strengthen the uniqueness of the IKEA brand identity - You translate the business plan of the store into specific action plans for your department - You spot and act quickly upon commercial opportunities - You create an outstanding customer experience - You are passionate about home furnishing, interior design, trends, how people live at home and customer behavior - You inspire, lead and develop a team of interior design co-workers in creating relevant, functional, aesthetic, inspiring, sustainable, affordable and commercial range presentations that exceed visitors' expectations, ...
Our passion is working together to improve the IKEA customer experience! - Together with our team you implement range presentations with high quality, strong visual impact and efficiency that provide an inspiring and convenient shopping experience for our customers and that will strengthen the uniqueness of the IKEA brand identity - You translate the business plan of the store into specific action plans for your department - You spot and act quickly upon commercial opportunities - You create an outstanding customer experience - You are passionate about home furnishing, interior design, trends, how people live at home and customer behavior - You inspire, lead and develop a team of interior design co-workers in creating relevant, functional, aesthetic, inspiring, sustainable, affordable and commercial range presentations that exceed visitors' expectations, ...
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Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
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Dixon Finance * Brussel * Freelance, Tijdelijk werk, interim, projectbasis * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Over het bedrijf - Onze opdrachtgever is een toonaangevende speler binnen de verzekeringssector, onderdeel van een stabiele financiële groep. Met een sterke focus op digitalisering en datagedreven besluitvorming speelt data een centrale rol in groei en optimalisatie. Je komt terecht in een multidisciplinair team waar jouw inzichten rechtstreeks bijdragen aan betere processen, datakwaliteit en klantinzichten. Jouw verantwoordelijkheden - In deze rol vertaal je data naar inzichten met directe impact op de business. * Verzamelen en structureren van data uit diverse bronnen, zodat betrouwbare datasets beschikbaar zijn * Analyseren van data met statistische technieken om trends, patronen en risico's te identificeren
Dixon Finance * Brussel * Freelance, Tijdelijk werk, interim, projectbasis * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Over het bedrijf - Onze opdrachtgever is een toonaangevende speler binnen de verzekeringssector, onderdeel van een stabiele financiële groep. Met een sterke focus op digitalisering en datagedreven besluitvorming speelt data een centrale rol in groei en optimalisatie. Je komt terecht in een multidisciplinair team waar jouw inzichten rechtstreeks bijdragen aan betere processen, datakwaliteit en klantinzichten. Jouw verantwoordelijkheden - In deze rol vertaal je data naar inzichten met directe impact op de business. * Verzamelen en structureren van data uit diverse bronnen, zodat betrouwbare datasets beschikbaar zijn * Analyseren van data met statistische technieken om trends, patronen en risico's te identificeren
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-Ownership over kwaliteit & customer experience.
-Ownership over kwaliteit & customer experience.
Samen met je bezorg je onze klanten een uitstekende Customer Experience.
Samen met je bezorg je onze klanten een uitstekende Customer Experience.
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That is the question our customers bring to us, and answering it is our mission. The mission of our Trust in Digital team is to allow our customers to innovate in confidence and to uphold trust in digital. Our customers need a partner who understands both the technology and the regulatory landscape, and who can provide independent, credible assurance. * Act as a Trust in Digital ambassador with our customers and within the international Kiwa family; * Master's or engineering degree, or equivalent gained through professional experience and self-learning. * Hands-on experience in OT/ICS cybersecurity — you understand the difference between an IT firewall and a Purdue model; * 10 years of experience in cyber security domain * Previous consulting, auditing, or teaching experience is a strong plus; * Dutch: fluent to communicate confidently with customers in Belgium.
That is the question our customers bring to us, and answering it is our mission. The mission of our Trust in Digital team is to allow our customers to innovate in confidence and to uphold trust in digital. Our customers need a partner who understands both the technology and the regulatory landscape, and who can provide independent, credible assurance. * Act as a Trust in Digital ambassador with our customers and within the international Kiwa family; * Master's or engineering degree, or equivalent gained through professional experience and self-learning. * Hands-on experience in OT/ICS cybersecurity — you understand the difference between an IT firewall and a Purdue model; * 10 years of experience in cyber security domain * Previous consulting, auditing, or teaching experience is a strong plus; * Dutch: fluent to communicate confidently with customers in Belgium.
Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business.
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Vous possédez idéalement un diplôme à orientation scientifique (chimie, biochimie, bio-ingénieur, etc.) ou pouvez démontrer une expérience dans ce domaine. * Une expérience préalable en vente B2B représente un atout.
Vous possédez idéalement un diplôme à orientation scientifique (chimie, biochimie, bio-ingénieur, etc.) ou pouvez démontrer une expérience dans ce domaine. * Une expérience préalable en vente B2B représente un atout.
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Aujourd'hui, Solidaris Assurances se transforme et renforce son exigence opérationnelle tout en plaçant l'expérience mémorable de l'assuré au centre de ses actions. Votre rôle est à la fois stratégique, analytique et transversal : vous contribuez à renforcer la satisfaction et la fidélisation, à améliorer les produits et services, et à garantir une expérience client harmonisée sur l'ensemble des points de contact. * Vous êtes titulaire d'un Master (marketing, communication, relation client…) ou avez atteint ce niveau par l'expérience. * Vous justifiez d'une expérience réussie dans une fonction similaire (minimum 2 ans).
Aujourd'hui, Solidaris Assurances se transforme et renforce son exigence opérationnelle tout en plaçant l'expérience mémorable de l'assuré au centre de ses actions. Votre rôle est à la fois stratégique, analytique et transversal : vous contribuez à renforcer la satisfaction et la fidélisation, à améliorer les produits et services, et à garantir une expérience client harmonisée sur l'ensemble des points de contact. * Vous êtes titulaire d'un Master (marketing, communication, relation client…) ou avez atteint ce niveau par l'expérience. * Vous justifiez d'une expérience réussie dans une fonction similaire (minimum 2 ans).
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Voorspellende modellen: Je berekent de Customer Lifetime Value om toekomstig consumentengedrag in kaart te brengen.
Voorspellende modellen: Je berekent de Customer Lifetime Value om toekomstig consumentengedrag in kaart te brengen.
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Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur du conseil en qualité (food & non-food), nous recherchons un.e Customer Service & Complaints Coordinator prêt.e à jouer un rôle clé dans la satisfaction client. Minimum 2 ans d'expérience dans une fonction orientée service client / gestion de plaintes
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur du conseil en qualité (food & non-food), nous recherchons un.e Customer Service & Complaints Coordinator prêt.e à jouer un rôle clé dans la satisfaction client. Minimum 2 ans d'expérience dans une fonction orientée service client / gestion de plaintes
Expérience en Customer Service, amélioration continue ou transformation - Avec plus de 70 ans d'expérience en intérim, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur des services essentiels, nous recherchons un.e Responsable Processus & Amélioration Continue pour jouer un rôle clé dans la transformation et la performance du Customer Service. Vous prenez les rênes d'un périmètre stratégique : améliorer concrètement l'expérience client, structurer les procesus et piloter des projets digitaux à fort impact. * Vous contribuez activement à une meilleure expérience client
Expérience en Customer Service, amélioration continue ou transformation - Avec plus de 70 ans d'expérience en intérim, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Pour notre client, actif dans le secteur des services essentiels, nous recherchons un.e Responsable Processus & Amélioration Continue pour jouer un rôle clé dans la transformation et la performance du Customer Service. Vous prenez les rênes d'un périmètre stratégique : améliorer concrètement l'expérience client, structurer les procesus et piloter des projets digitaux à fort impact. * Vous contribuez activement à une meilleure expérience client
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Sodexo België * Brussels HQ * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - It all starts with the everyday! Als marktleider in België van catering en facilitaire diensten dragen we met onze kernwaarden team spirit, dienstverlening en vooruitgang bij aan een duurzame toekomst, een positieve impact op het milieu en een veilige werkomgeving voor al onze medewerkers. Jouw verantwoordelijkheden - Als Brand & Innovation Manager ben je de drijvende kracht achter de positionering, groei en vernieuwing van onze merken. Je combineert ondernemerschap, marktinzicht en innovatie om hun zichtbaarheid en relevantie in de markt verder te versterken. Door trends en opportuniteiten te vertalen naar concrete initiatieven, zorg je ervoor dat onze merken blijven uitblinken in competitiviteit, klanttevredenheid en consumentenbeleving.
Sodexo België * Brussels HQ * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - It all starts with the everyday! Als marktleider in België van catering en facilitaire diensten dragen we met onze kernwaarden team spirit, dienstverlening en vooruitgang bij aan een duurzame toekomst, een positieve impact op het milieu en een veilige werkomgeving voor al onze medewerkers. Jouw verantwoordelijkheden - Als Brand & Innovation Manager ben je de drijvende kracht achter de positionering, groei en vernieuwing van onze merken. Je combineert ondernemerschap, marktinzicht en innovatie om hun zichtbaarheid en relevantie in de markt verder te versterken. Door trends en opportuniteiten te vertalen naar concrete initiatieven, zorg je ervoor dat onze merken blijven uitblinken in competitiviteit, klanttevredenheid en consumentenbeleving.
Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken.
Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken.
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Brussel noord | Customer Advisor | klantengericht + communicatief | NDL/FR | vast contract | Hays is op zoek naar een enthousiaste Customer Advisor voor een bekende speler binnen innovatieve mobiliteitsoplossingen. * Een eerste ervaring binnen customer service, of binnen een klantgerichte rol met telefonische en/of administratieve taken
Brussel noord | Customer Advisor | klantengericht + communicatief | NDL/FR | vast contract | Hays is op zoek naar een enthousiaste Customer Advisor voor een bekende speler binnen innovatieve mobiliteitsoplossingen. * Een eerste ervaring binnen customer service, of binnen een klantgerichte rol met telefonische en/of administratieve taken
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Un métier qui a du sens où chaque action compte : qu'il s'agisse de créer des expériences uniques pour nos clients ou d'inspirer l'univers de la beauté, nous évoluons dans un environnement où chacun contribue à faire la différence.
Un métier qui a du sens où chaque action compte : qu'il s'agisse de créer des expériences uniques pour nos clients ou d'inspirer l'univers de la beauté, nous évoluons dans un environnement où chacun contribue à faire la différence.
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Cross-Team Collaboration: Work closely with logistics, content, and commercial teams to ensure the best and customer experience. Join Decathlon Marketplace Belgium and discover how we bring hundreds of sport brands together on one platform to reach millions of Decathlon customers. Do you want to see how hundreds of sports brands reach millions of customers on one platform ?
Cross-Team Collaboration: Work closely with logistics, content, and commercial teams to ensure the best and customer experience. Join Decathlon Marketplace Belgium and discover how we bring hundreds of sport brands together on one platform to reach millions of Decathlon customers. Do you want to see how hundreds of sports brands reach millions of customers on one platform ?
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Expérience commerciale confirmée, idéalement dans le secteur de la construction ou des matériaux
Expérience commerciale confirmée, idéalement dans le secteur de la construction ou des matériaux
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Vous êtes LA personne qui fait la différence dans l'expérience client. * 2 à 3 ans d'expérience en relation client OU vous êtes motivé et prêt à apprendre
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Vous êtes LA personne qui fait la différence dans l'expérience client. * 2 à 3 ans d'expérience en relation client OU vous êtes motivé et prêt à apprendre
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
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Strong commercial mindset with experience in negotiations, business development, and customer relationship management. * Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Bachelor's/Master's degree or equivalent through experience. * 3–5 years of experience in a managerial Sales role, ideally within ...
Strong commercial mindset with experience in negotiations, business development, and customer relationship management. * Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Bachelor's/Master's degree or equivalent through experience. * 3–5 years of experience in a managerial Sales role, ideally within ...
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The Account Manager develops and manages a portfolio of B2B clients in the transport and logistics sector, ensuring profitable growth and high customer satisfaction. Due to continued commercial growth, the company is looking for an Account Manager to strengthen its local presence and support strategic customer development. You ensure profitable growth, strong customer satisfaction, and the implementation of the commercial strategy. * Develop value‑adding action plans tailored to customer needs. * Work closely with operational teams to optimize customer solutions. * At least a Bachelor degree in Business or related field - or equivalent by experience * Proven experience in Account Management or Commercial roles, ideally in transport, logistics, supply chain, or B2B services - at least 3 years * A competitive package in line with experience (details can be added if desired).
The Account Manager develops and manages a portfolio of B2B clients in the transport and logistics sector, ensuring profitable growth and high customer satisfaction. Due to continued commercial growth, the company is looking for an Account Manager to strengthen its local presence and support strategic customer development. You ensure profitable growth, strong customer satisfaction, and the implementation of the commercial strategy. * Develop value‑adding action plans tailored to customer needs. * Work closely with operational teams to optimize customer solutions. * At least a Bachelor degree in Business or related field - or equivalent by experience * Proven experience in Account Management or Commercial roles, ideally in transport, logistics, supply chain, or B2B services - at least 3 years * A competitive package in line with experience (details can be added if desired).