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241 results for Customer Experience jobs in Sint Genesius Rode within a 30 km radius
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The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Provide service and customer support during field and inhouse visits or dispatches * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Minimum 2 years of proven field service experience * High customer orientation
The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. * Provide service and customer support during field and inhouse visits or dispatches * Comprehend customer requirements and make appropriate recommendations / briefings * Contact customers concerning processes of the customer file * Build positive relationships with customers * Minimum 2 years of proven field service experience * High customer orientation
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Consult Partner - Manufacturing - automotive
Consult Partner - Manufacturing - automotive
KYNDRYL UK LIMITED
Brussels, Brussels-Capital Region, Belgium
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Demonstrate credibility and experience to advise and deliver on complex consulting engagement - You're good at what you do and possess the required experience to prove it. You are customer-focused – som
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Demonstrate credibility and experience to advise and deliver on complex consulting engagement - You're good at what you do and possess the required experience to prove it. You are customer-focused – som
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You collect customer experience insights and translate them into a seamless omnichannel experience With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the . You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operation
You collect customer experience insights and translate them into a seamless omnichannel experience With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the . You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operation
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department an
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department an
Solution Sales Specialist - Enterprise Commercial
Solution Sales Specialist - Enterprise Commercial
Microsoft
Brussels, Brussels Region, Belgium
Partially remote
Develop deep business acumen by aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences. * Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering developme
Develop deep business acumen by aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences. * Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering developme
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This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - If you're eager to make a difference and gain hands-on experience, we want to hear from you!
This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. * Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - If you're eager to make a difference and gain hands-on experience, we want to hear from you!
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; 5 years sales experience in CRO/pharmaceutical industry with a focus on Bioanalytical Laboratory Services * Experience with Salesforce as the operational CRM tool will be a plus * Experience working r
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; 5 years sales experience in CRO/pharmaceutical industry with a focus on Bioanalytical Laboratory Services * Experience with Salesforce as the operational CRM tool will be a plus * Experience working r
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As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Develop and execute comprehensive, multi-year Joint Business Plans, outlining shared ambitions for assortment, customer experience, marketing, and growth. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. * you have 5+ years of experience in Key Account Management, strategic sales, or business development, preferably in
As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Develop and execute comprehensive, multi-year Joint Business Plans, outlining shared ambitions for assortment, customer experience, marketing, and growth. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. * you have 5+ years of experience in Key Account Management, strategic sales, or business development, preferably in
Solution Architects must have a passion for our customers and partners which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience to become a valuable part of our WW Field and Partner Center Of Excellence team in Industry Solutions Delivery. This position empowers customers and partners on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience. You will have responsibility for delivering high quality architectural solutions and business outcomes based on the Microsoft Business Applications Dynamics Customer Experience and AI platforms. Experience in several compl
Solution Architects must have a passion for our customers and partners which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience to become a valuable part of our WW Field and Partner Center Of Excellence team in Industry Solutions Delivery. This position empowers customers and partners on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience. You will have responsibility for delivering high quality architectural solutions and business outcomes based on the Microsoft Business Applications Dynamics Customer Experience and AI platforms. Experience in several compl
Modern Work - Cloud Solution Architect (Endpoint management)
Modern Work - Cloud Solution Architect (Endpoint management)
Microsoft
Multiple Locations, Belgium
Partially remote
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. * Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging Microsoft Teams & Employee Experience Solutions expertise to enable defined Customer Success Plan outcomes. * Cloud Growth: Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Emp
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. * Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging Microsoft Teams & Employee Experience Solutions expertise to enable defined Customer Success Plan outcomes. * Cloud Growth: Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Emp
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Inspiration & trust for our customers You'll lead negotiations, coordinate cross-functional projects, and ensure customer satisfaction remains top-tier; all while driving business growth and innovation. * Translating customer needs into actionable insights for internal teams * Monitoring customer KPIs and driving improvement plans * Solid experience in OEM Sales (5+ years)
Inspiration & trust for our customers You'll lead negotiations, coordinate cross-functional projects, and ensure customer satisfaction remains top-tier; all while driving business growth and innovation. * Translating customer needs into actionable insights for internal teams * Monitoring customer KPIs and driving improvement plans * Solid experience in OEM Sales (5+ years)
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. As a Temporary Energy Advisor, you are the main point of contact for our internal an
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. As a Temporary Energy Advisor, you are the main point of contact for our internal an
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Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Update and maintain our customer data in the CRM to fuel future growth * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules
Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Update and maintain our customer data in the CRM to fuel future growth * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules
4+ years experience working in a customer-facing role (e.g., internal and/or external). At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. We are looking for a Cloud Solution Architect (CSA), specializing in Security & AI who is passionate about driving our customers' security transformation on the M
4+ years experience working in a customer-facing role (e.g., internal and/or external). At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. We are looking for a Cloud Solution Architect (CSA), specializing in Security & AI who is passionate about driving our customers' security transformation on the M
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. You wil
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. You wil
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. You'll collaborate with internal teams, support onboarding processes, monitor performance
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. You'll collaborate with internal teams, support onboarding processes, monitor performance
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
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Commitment to providing an exceptional customer experience. You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred);
Commitment to providing an exceptional customer experience. You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred);
Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities,
Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities,
As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. * 2+ years' experience as a Threat Hunter or SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. * 2+ years' experience as a Threat Hunter or SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier.
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You will lead and inspire your team to ensure exceptional customer experience and a high level of commitment from each member. * Passion for customer relations You are passionate about customer satisfaction and want to offer an exceptional experience to every customer * Educational background and experience You have graduated from a business school or university within the last two years and have some proven experience in sales and/or management.
You will lead and inspire your team to ensure exceptional customer experience and a high level of commitment from each member. * Passion for customer relations You are passionate about customer satisfaction and want to offer an exceptional experience to every customer * Educational background and experience You have graduated from a business school or university within the last two years and have some proven experience in sales and/or management.
As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
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With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. * Customer service experience The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP * Act as central contact for our customer base * communication with the customer * Higher education (professional Bachelor) or equal by experience * Service Desk experience * Technical troubleshooting experience
With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. * Customer service experience The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP * Act as central contact for our customer base * communication with the customer * Higher education (professional Bachelor) or equal by experience * Service Desk experience * Technical troubleshooting experience
As a Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture.
As a Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture.
SOC Professional Services SOAR Consultant | NVISO | Remote (Greece)
SOC Professional Services SOAR Consultant | NVISO | Remote (Greece)
nviso
Rue Guimard 8, 1040 Bruxelles, Belgium
As a SOC Professional Service SOAR Consultant , you will assist our smaller and larger customers with the identification and creation of SOAR automations. * Identify customer needs and structure analysis steps into automated playbooks; * Configuring the customer SOAR platforms to optimal usage support for our customer; * Autonomously managing customer expectations and prioritizing requirements. * 2+ years' experience as a SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier;
As a SOC Professional Service SOAR Consultant , you will assist our smaller and larger customers with the identification and creation of SOAR automations. * Identify customer needs and structure analysis steps into automated playbooks; * Configuring the customer SOAR platforms to optimal usage support for our customer; * Autonomously managing customer expectations and prioritizing requirements. * 2+ years' experience as a SOC Analyst; You value quality and client satisfaction above all, and appreciate the value of making customer lives easier;