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123 results for Customer Experience jobs in Kraainem within a 30 km radius
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Proven customer service skills—experience in this area is a strong advantage. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Are you passionate about technology and customer service? * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support. * Experience working in an international setting, as part of our dynamic European team.
Proven customer service skills—experience in this area is a strong advantage. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Are you passionate about technology and customer service? * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support. * Experience working in an international setting, as part of our dynamic European team.
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
As a Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture.
As a Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture.
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As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
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With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. * Customer service experience The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP * Act as central contact for our customer base * communication with the customer * Higher education (professional Bachelor) or equal by experience * Service Desk experience * Technical troubleshooting experience
With offices in Belgium and The Netherlands, Arcadiz builds upon years of experience in building and maintaining transport networks, network design expertise, and long-standing partnership relations with leading to develop best-of-class solutions that meet even the most demanding customer needs. * Customer service experience The Technical Service Desk Engineer will play an integral part in the support service Arcadiz delivers to our customers in the BeNeLux with main focus on xWDM, Carrier Ethernet, MPLS-TP * Act as central contact for our customer base * communication with the customer * Higher education (professional Bachelor) or equal by experience * Service Desk experience * Technical troubleshooting experience
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. * At least 6 years of experience in managing GRC and/or CISO-related projects
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Do you want to work for a Premier Google Cloud partner that's committed to transforming the way companies work by modernising their IT infrastructure & apps, and by elevating their customer experiences? For 30 years, we have always been guiding our customers on the next tech wave. As a Google Cloud Project manager, you'll play a key role in delivering Cloud projects to our customers. Together with cloud and data engineers, service leads and sales, you'll run your projects making sure to meet the project deadlines and our customer's expectations. You adapt and anticipate the wishes of your customers and follow this through. Milestones that Matter – Impress your customers by delivering results that truly make an impact. Education – Degree in Business Administration or equivalent work experience. Experience – Minimum of 2 years in a similar role, preferably in IT (Cloud ...
Do you want to work for a Premier Google Cloud partner that's committed to transforming the way companies work by modernising their IT infrastructure & apps, and by elevating their customer experiences? For 30 years, we have always been guiding our customers on the next tech wave. As a Google Cloud Project manager, you'll play a key role in delivering Cloud projects to our customers. Together with cloud and data engineers, service leads and sales, you'll run your projects making sure to meet the project deadlines and our customer's expectations. You adapt and anticipate the wishes of your customers and follow this through. Milestones that Matter – Impress your customers by delivering results that truly make an impact. Education – Degree in Business Administration or equivalent work experience. Experience – Minimum of 2 years in a similar role, preferably in IT (Cloud ...
No match yet? There are 114 more jobs that could match your search
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. Je ontwikkelt en beheert digitale journeys in Adobe Experience Platform (AEP) zodat marketeers en hun teams effectief kunnen communiceren met miljoenen klanten via het juiste kanaal, op het juiste moment en met de juiste boodschap. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe ...
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. Je ontwikkelt en beheert digitale journeys in Adobe Experience Platform (AEP) zodat marketeers en hun teams effectief kunnen communiceren met miljoenen klanten via het juiste kanaal, op het juiste moment en met de juiste boodschap. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe ...
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. * Provide support that consistently meets or exceeds Customer expectations * At least 5 years' experience in onsite support. An equivalent combination of education and related experience may also serve to meet these minimum requirements * Customer oriented (Service awareness) with good interpersonal and communication skills
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. * Provide support that consistently meets or exceeds Customer expectations * At least 5 years' experience in onsite support. An equivalent combination of education and related experience may also serve to meet these minimum requirements * Customer oriented (Service awareness) with good interpersonal and communication skills
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Hand-on experience and strong understanding of CMC Development laboratory workflows (small molecules, biologics, analytical development, sample & inventory management) * Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
Hand-on experience and strong understanding of CMC Development laboratory workflows (small molecules, biologics, analytical development, sample & inventory management) * Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
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Participation to customer audit and authorities' inspections * University degree in (life) sciences with affinity for Information Technology or university degree in Information Technology with affinity for (life) sciences or equivalent experience. * Proven experience as an independent validation project leader in the pharmaceutical industry, preferably GMP GLP.
Participation to customer audit and authorities' inspections * University degree in (life) sciences with affinity for Information Technology or university degree in Information Technology with affinity for (life) sciences or equivalent experience. * Proven experience as an independent validation project leader in the pharmaceutical industry, preferably GMP GLP.
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Our sector specialists understand the needs of customers perfectly and guide them along the way with advice and support. * You're certified in Azure, have experience with it, or you're eager to dive in and grow into a true Azure pro.
Our sector specialists understand the needs of customers perfectly and guide them along the way with advice and support. * You're certified in Azure, have experience with it, or you're eager to dive in and grow into a true Azure pro.
Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project * You are a dynamic and highly motivated engineer with at least four years of experience in digital IC design * You have experience with front-end ASIC or FPGA design in VHDL and/or Verilog and/or SystemVerilog * You have experience with front-end verification, preferably in SystemVerilog + UVM, to write directed tests, constrained randomized tests and to gather and interpret metrics such as code/condition/FSM/toggle/functional coverage * You have experience with digital synthesis, logic equivalence checking (LEC) and Static Timing Analysis (STA) * Experience with UPF and/or CPF and DFT and ATPG is a plus
Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project * You are a dynamic and highly motivated engineer with at least four years of experience in digital IC design * You have experience with front-end ASIC or FPGA design in VHDL and/or Verilog and/or SystemVerilog * You have experience with front-end verification, preferably in SystemVerilog + UVM, to write directed tests, constrained randomized tests and to gather and interpret metrics such as code/condition/FSM/toggle/functional coverage * You have experience with digital synthesis, logic equivalence checking (LEC) and Static Timing Analysis (STA) * Experience with UPF and/or CPF and DFT and ATPG is a plus
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been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Experience with Terraform, CI/CD * Experience with Data Engineering & data pipelines * Pipeline development experience with Python, Golang or Java * Experience in Google Cloud or other cloud environments & data processing solutions * You are not afraid to interact with senior management & customers * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
been guiding our customers on the next tech wave. As Lead Data Architect, you will be at the heart of our customers data strategy. Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * Experience with Terraform, CI/CD * Experience with Data Engineering & data pipelines * Pipeline development experience with Python, Golang or Java * Experience in Google Cloud or other cloud environments & data processing solutions * You are not afraid to interact with senior management & customers * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
The requirements should be critically challenged to ensure that the sustainability and maintainability of the technical solutions are kept in mind alongside customer needs. implement the best solution to serve your customer. The candidate has several years of practical professional experience in the areas of group consolidation, reporting and accounting. * Extensive experience in corporate consolidation, controlling and group accounting, with a deep understanding of SAP BPC
The requirements should be critically challenged to ensure that the sustainability and maintainability of the technical solutions are kept in mind alongside customer needs. implement the best solution to serve your customer. The candidate has several years of practical professional experience in the areas of group consolidation, reporting and accounting. * Extensive experience in corporate consolidation, controlling and group accounting, with a deep understanding of SAP BPC
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Thanks to your experience with the products in your segment (wireless, radio), you and your colleagues will provide our customers with 24/7 service. As a Wireless Engineer, you ensure that the services and/or products offered by Securitas to its customers can be designed and operated professionally in order to guarantee the service level agreements agreed with the customer. * You will take charge of situations for which there is no direct order, i.e. you will ensure that the customer receives the best possible service at all times, taking into account their service level agreement (SLA). * You have at least 2 years of successful professional experience in the wireless field (radio and radio frequencies) as an engineer (must). Our goal is to make the world a safer place by offering our customers various services such as permanent surveillance, technological solutions and training
Thanks to your experience with the products in your segment (wireless, radio), you and your colleagues will provide our customers with 24/7 service. As a Wireless Engineer, you ensure that the services and/or products offered by Securitas to its customers can be designed and operated professionally in order to guarantee the service level agreements agreed with the customer. * You will take charge of situations for which there is no direct order, i.e. you will ensure that the customer receives the best possible service at all times, taking into account their service level agreement (SLA). * You have at least 2 years of successful professional experience in the wireless field (radio and radio frequencies) as an engineer (must). Our goal is to make the world a safer place by offering our customers various services such as permanent surveillance, technological solutions and training
For 30 years, we have always been guiding our customers on the next tech wave. At Devoteam, we believe cyber is about creating a more secure future for our customers. Our Cyber Security consultants leverages technologies of trusted to help clients control which employees, partners, suppliers, customers, and citizens have access to sensitive organizational applications and data. The position as Privileged Access Management (PAM) engineer offers a unique opportunity to gain experience to modernize the enterprise cybersecurity model in working with - You will work with our customer's business and to capture, discuss and verify cyber risks. The right skills and experience * 2-3 years of experience in operating Privileged Access Management (PAM) technologies, such as CyberArk, BeyondTrust, Thycotic (Delinea), Wallix or other
For 30 years, we have always been guiding our customers on the next tech wave. At Devoteam, we believe cyber is about creating a more secure future for our customers. Our Cyber Security consultants leverages technologies of trusted to help clients control which employees, partners, suppliers, customers, and citizens have access to sensitive organizational applications and data. The position as Privileged Access Management (PAM) engineer offers a unique opportunity to gain experience to modernize the enterprise cybersecurity model in working with - You will work with our customer's business and to capture, discuss and verify cyber risks. The right skills and experience * 2-3 years of experience in operating Privileged Access Management (PAM) technologies, such as CyberArk, BeyondTrust, Thycotic (Delinea), Wallix or other
Minimum 5 years of experience as System Engineer * Experience with Azure Cloud * Experience with Linux based environments & System Admin * Experience with storage and back-up solution, with Rubrik is a good asset * First experience with monitoring systems, i.e. Nagios, Check MK * Customer-oriented team player with good communication skills in Dutch-English or French-English, both written and verbally.
Minimum 5 years of experience as System Engineer * Experience with Azure Cloud * Experience with Linux based environments & System Admin * Experience with storage and back-up solution, with Rubrik is a good asset * First experience with monitoring systems, i.e. Nagios, Check MK * Customer-oriented team player with good communication skills in Dutch-English or French-English, both written and verbally.
You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. * At least 1 year of experience in IT security specific to Azure or M365 cloud environments. * Consulting experience * Experience with scripting languages such as PowerShell, Python, and Bash.
You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. * At least 1 year of experience in IT security specific to Azure or M365 cloud environments. * Consulting experience * Experience with scripting languages such as PowerShell, Python, and Bash.
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Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers. * Experience in Python is a plus
Live volume measurements, 3D visualizations and data aggregation are just examples of tools we build to allow our customers to make informed decisions. As an engineer you will be able to see a direct impact of what you build and how it helps our customers. * Experience in Python is a plus
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We do not manufacture ourselves, but distribute products from top manufacturers to electrical installers and other customers. Education: Degree in Computer Science or equivalent experience. * Around 3–5 years of experience in application development and/or integration. * First experience with application architecture or solution design is a plus. * Experience in building interfaces between systems. * Experience with at least one relational database (e.g. SQL Server, MySQL, PostgreSQL). * Initial experience or strong interest in AWS or Azure. * Interest in ERP environments (sales, invoicing, product/customer master data). * Experience with Git or another version control system. * Experience in Agile environments (Scrum, Kanban).
We do not manufacture ourselves, but distribute products from top manufacturers to electrical installers and other customers. Education: Degree in Computer Science or equivalent experience. * Around 3–5 years of experience in application development and/or integration. * First experience with application architecture or solution design is a plus. * Experience in building interfaces between systems. * Experience with at least one relational database (e.g. SQL Server, MySQL, PostgreSQL). * Initial experience or strong interest in AWS or Azure. * Interest in ERP environments (sales, invoicing, product/customer master data). * Experience with Git or another version control system. * Experience in Agile environments (Scrum, Kanban).
For 30 years, we have always been guiding our customers on the next tech wave. In addition to your technical expertise, it is essential to possess demonstrated experience in management consulting and professional services, enabling you to go beyond technical matters provide comprehensive support. * Exhibited interpersonal skills, customer-oriented mindset, and adeptness in handling cultural diversity. Technical Experience * Experience in the design and implementation of ServiceNow security architecture
For 30 years, we have always been guiding our customers on the next tech wave. In addition to your technical expertise, it is essential to possess demonstrated experience in management consulting and professional services, enabling you to go beyond technical matters provide comprehensive support. * Exhibited interpersonal skills, customer-oriented mindset, and adeptness in handling cultural diversity. Technical Experience * Experience in the design and implementation of ServiceNow security architecture
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For 30 years, we have always been guiding our customers on the next tech wave. Each mission we undertake has clear deliverables and deadlines, ensuring you gain diverse experience. For example, one month you might develop a predictive maintenance model, and the next, a customer segmentation model a retail client * Minimum 3 years experience in a similar role. * Experience with Spark and/or cloud ecosystems is a must. * Experience with Databricks is real asset
For 30 years, we have always been guiding our customers on the next tech wave. Each mission we undertake has clear deliverables and deadlines, ensuring you gain diverse experience. For example, one month you might develop a predictive maintenance model, and the next, a customer segmentation model a retail client * Minimum 3 years experience in a similar role. * Experience with Spark and/or cloud ecosystems is a must. * Experience with Databricks is real asset