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518 results for Customer Experience jobs in Huizingen within a 30 km radius
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Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
Je staat borg voor een positieve werkomgeving waarin je samen met de voor een uitstekende 'Customer Experience' zorgt.
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You collect customer experience insights and translate them into a seamless omnichannel experience With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the . You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operationg model across the entire value chain, from customer awareness to customer invoicing * You monitor digital experience and sales performance
You collect customer experience insights and translate them into a seamless omnichannel experience With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You own the results in terms of new sales, up- and cross-selling, and customer retention — and you directly contribute to our commercial ambitions by reporting to the . You will define the annual customer success plan including all aspects of Marketing, Sales and Customer Service. Collaboration is essential — you will work closely with Sales, Customer Service, Commercial Excellence and Operations. * You manage the end-to-end digital and omnichannel strategy and operationg model across the entire value chain, from customer awareness to customer invoicing * You monitor digital experience and sales performance
BMW JOY'N US * Gregoir, Jette * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Jouw verantwoordelijkheden * Je bent een 'hunter' in bloed en nieren en schrikt er niet voor 'from scratch' een nieuwe klantenportefeuille uit te bouwen. Je wordt daarbij ondersteunt door jouw en krijgt hiervoor de nodige werkmiddelen ter beschikking. * Daarnaast prospecteer je actief bedrijven in de regio om de bestaande B2B-portfeuille uit te breiden. Je stelt ons uitgebreid gamma aan wagens en totaalpakket aan dienstverlening voor. * Je adviseert fleetklanten bij het aanschaffen van nieuwe voertuigen en stelt offertes op die afgestemd zijn op hun behoeften en wensen. * In deze rol werk je nauw samen met je in het sales team en rapporteer je regelmatig aan zowel de Fleet Sales Manager als de Operationeel Directeur over verkoopresultaten, prospectie, klantopvolging ...
BMW JOY'N US * Gregoir, Jette * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Jouw verantwoordelijkheden * Je bent een 'hunter' in bloed en nieren en schrikt er niet voor 'from scratch' een nieuwe klantenportefeuille uit te bouwen. Je wordt daarbij ondersteunt door jouw en krijgt hiervoor de nodige werkmiddelen ter beschikking. * Daarnaast prospecteer je actief bedrijven in de regio om de bestaande B2B-portfeuille uit te breiden. Je stelt ons uitgebreid gamma aan wagens en totaalpakket aan dienstverlening voor. * Je adviseert fleetklanten bij het aanschaffen van nieuwe voertuigen en stelt offertes op die afgestemd zijn op hun behoeften en wensen. * In deze rol werk je nauw samen met je in het sales team en rapporteer je regelmatig aan zowel de Fleet Sales Manager als de Operationeel Directeur over verkoopresultaten, prospectie, klantopvolging ...
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Vast contract, onbepaalde tijd * Deeltijds, Thuiswerken mogelijk - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Vast contract, onbepaalde tijd * Deeltijds, Thuiswerken mogelijk - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
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Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE - Solliciteer als één van de eersten - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land. Elk merk en bedrijf binnen Colruyt Group heeft een eigen identiteit, met dezelfde missie en ...
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE - Solliciteer als één van de eersten - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land. Elk merk en bedrijf binnen Colruyt Group heeft een eigen identiteit, met dezelfde missie en ...
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You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
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Dixon Sales & Marketing * Brussel * Vast contract, onbepaalde tijd * Voltijds - Introductie - Onze klant is een internationale marktspeler die bedrijven ondersteunt in het creëren van een veilige, comfortabele en professionele werkomgeving voor hun medewerkers. Ze bieden een totaaloplossing aan voor levering, onderhoud en vervanging van werkkledij, waarbij kwaliteit, duurzaamheid en klantgerichtheid centraal staan. Innovatie en service gaan er hand in hand, met een sterke focus op lange-termijnrelaties. Jouw verantwoordelijkheden - Als Account Manager New Business ben jij het commerciële gezicht in de regio Brussel. Je bouwt actief aan een nieuw klantenbestand en laat je portefeuille duurzaam groeien. Daarbij weet je de behoeften van klanten te vertalen naar oplossingen die perfect aansluiten bij hun verwachtingen. * Actief prospecteren en nieuwe klantenrelaties opbouwen
Dixon Sales & Marketing * Brussel * Vast contract, onbepaalde tijd * Voltijds - Introductie - Onze klant is een internationale marktspeler die bedrijven ondersteunt in het creëren van een veilige, comfortabele en professionele werkomgeving voor hun medewerkers. Ze bieden een totaaloplossing aan voor levering, onderhoud en vervanging van werkkledij, waarbij kwaliteit, duurzaamheid en klantgerichtheid centraal staan. Innovatie en service gaan er hand in hand, met een sterke focus op lange-termijnrelaties. Jouw verantwoordelijkheden - Als Account Manager New Business ben jij het commerciële gezicht in de regio Brussel. Je bouwt actief aan een nieuw klantenbestand en laat je portefeuille duurzaam groeien. Daarbij weet je de behoeften van klanten te vertalen naar oplossingen die perfect aansluiten bij hun verwachtingen. * Actief prospecteren en nieuwe klantenrelaties opbouwen
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Consult Partner - Manufacturing - automotive
Consult Partner - Manufacturing - automotive
KYNDRYL UK LIMITED
Brussels, Brussels-Capital Region, Belgium
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Demonstrate credibility and experience to advise and deliver on complex consulting engagement - You're good at what you do and possess the required experience to prove it. You are customer-focused – someone who prioritizes customer success in their work. Required Skills and Experience
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Demonstrate credibility and experience to advise and deliver on complex consulting engagement - You're good at what you do and possess the required experience to prove it. You are customer-focused – someone who prioritizes customer success in their work. Required Skills and Experience
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Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We are experts in our fields, and we draw on our knowledge and experience to create, design and manufacture our own products in our own studios and labs.
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Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions
Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions
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Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. o Good technical understanding of customer requirements, legislation and trends.
Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. With more than 60,000 satisfied customers and as part of Kiwa – a member of the SHV Family of Companies – we keep innovating to make the world safer and more efficient. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. o Good technical understanding of customer requirements, legislation and trends.
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Proven track record of working successfully in a challenging and driven sales environment, with experience of working in B2B New business role. * Strong negotiation skills selling to a corporate and advisory customer base is a must.
Proven track record of working successfully in a challenging and driven sales environment, with experience of working in B2B New business role. * Strong negotiation skills selling to a corporate and advisory customer base is a must.
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Vous avez 5 ans d'expérience commerciale, vous êtes motivé(e) et vous aimez en découvrir plus chaque jour ? * Sociable : votre sens du service et de la communication contribue à une expérience client optimale.
Vous avez 5 ans d'expérience commerciale, vous êtes motivé(e) et vous aimez en découvrir plus chaque jour ? * Sociable : votre sens du service et de la communication contribue à une expérience client optimale.
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At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets. Coordinates material movement between LSPs and customersacross different distribution channels, ensures efficient operations, compliance, and superior customer experience within budget. There are regular opportunities for training or to gain experience in a different field or even advancement to an international position. * Monitor and improve customer satisfaction, resolve issues, and gather feedback. * Collaborate with sales/marketing for customer strategies. * 5 years' experience in Supply Chain & Logistics, preferably LSP/Freight management. * LSP management / oversight experience isrequired * Pharma industry experience isrequired. * Operational Excellence experience.
At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets. Coordinates material movement between LSPs and customersacross different distribution channels, ensures efficient operations, compliance, and superior customer experience within budget. There are regular opportunities for training or to gain experience in a different field or even advancement to an international position. * Monitor and improve customer satisfaction, resolve issues, and gather feedback. * Collaborate with sales/marketing for customer strategies. * 5 years' experience in Supply Chain & Logistics, preferably LSP/Freight management. * LSP management / oversight experience isrequired * Pharma industry experience isrequired. * Operational Excellence experience.
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Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Contribuer à une expérience client homogène et positive. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Expérience avec Odoo ou un ERP/CRM similaire (SAP, Dynamics, Salesforce, Moodle…).
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. Contribuer à une expérience client homogène et positive. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Expérience avec Odoo ou un ERP/CRM similaire (SAP, Dynamics, Salesforce, Moodle…).
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Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Update and maintain our customer data in the CRM to fuel future growth * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules
Prospect new customers and develop new opportunities with existing clients in Europe * Negotiate contracts and ensuring customer satisfaction and repeat business * Update and maintain our customer data in the CRM to fuel future growth * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules
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Vous disposez de 1 à 3 ans d'expérience pertinente, idéalement dans le secteur de la santé ou du pharmaceutique.
Vous disposez de 1 à 3 ans d'expérience pertinente, idéalement dans le secteur de la santé ou du pharmaceutique.
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; 5 years sales experience in CRO/pharmaceutical industry with a focus on Bioanalytical Laboratory Services * Experience with Salesforce as the operational CRM tool will be a plus * Experience working remotely with occasional client visits
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process; 5 years sales experience in CRO/pharmaceutical industry with a focus on Bioanalytical Laboratory Services * Experience with Salesforce as the operational CRM tool will be a plus * Experience working remotely with occasional client visits
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As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Develop and execute comprehensive, multi-year Joint Business Plans, outlining shared ambitions for assortment, customer experience, marketing, and growth. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. * you have 5+ years of experience in Key Account Management, strategic sales, or business development, preferably in e-commerce, retail, or a technology platform. Marketplace experience is a plus
As part of the Strategic Account Management team, you won't just sell products: you will forge strategic partnerships that align on mutual, multi-year objectives, unlocking business opportunities and creating a love link that guarantees collective success and offers our customers an unparalleled sports experience. * Develop and execute comprehensive, multi-year Joint Business Plans, outlining shared ambitions for assortment, customer experience, marketing, and growth. * Continuously work with to curate, optimize, and enhance their product assortment, ensuring the best possible representation of their brand and a compelling offer for Decathlon customers. * you have 5+ years of experience in Key Account Management, strategic sales, or business development, preferably in e-commerce, retail, or a technology platform. Marketplace experience is a plus
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Expérience dans le domaine de la construction souhaitée;
Expérience dans le domaine de la construction souhaitée;
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Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work! Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Ensuring correct invoicing to customers (preparation and sending)
Together we create impactful, efficient and sustainable solutions designed to improve and simplify our customers' workplace experience – for our customers, for us, and for YOU – shape new worlds of work! Join Kaiserkraft a strong brand of TAKKT Group – we are looking for motivated employees to strengthen our team as Customer Service Representative (gn) to shape new worlds of work! * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Ensuring correct invoicing to customers (preparation and sending)
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Do you get a kick out of turning high-level concepts into impactful campaigns, sponsoring tech events, and organizing immersive customer experiences? By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years' experience and 11,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. * Design and execute creative customer and prospect events from concept to"boots on the ground" preparation. * Take the reins on sponsorships for major partner forums and local tech events, ensuring a premium Devoteam experience. * You have a maximum of 5 years of experience, as this role is perfect for junior to mid-level professionals eager to grow. * Experience with IT partner marketing * Excellent salary (based on your experience)
Do you get a kick out of turning high-level concepts into impactful campaigns, sponsoring tech events, and organizing immersive customer experiences? By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years' experience and 11,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. * Design and execute creative customer and prospect events from concept to"boots on the ground" preparation. * Take the reins on sponsorships for major partner forums and local tech events, ensuring a premium Devoteam experience. * You have a maximum of 5 years of experience, as this role is perfect for junior to mid-level professionals eager to grow. * Experience with IT partner marketing * Excellent salary (based on your experience)
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Commitment to providing an exceptional customer experience. You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred);
Commitment to providing an exceptional customer experience. You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * A first experience in a sales engineering, solutions consulting, CSM or technical consultant role (Cyber Security experience preferred);
Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention
Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention