Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved. * Cooperate closely with internal (Service Management Support, Technicians, Finance, SOC, Sales, etc.). * Support financial follow-up of contract P&L and ensure alignment with budget targets. Our goal is to make the world a safer place by offering our clients various services such as permanent surveillance, technological solutions, or training.
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