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264 results for Client Support jobs in Boortmeerbeek within a 30 km radius
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Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization. * Be the go-to contact for key clients, building trust and delivering value. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Identify upselling and cross-selling opportunities to maximize client potential. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. To support our continued growth, we're looking for a passionate and strategic Key Account Manager to join our Clinical Research team. As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization. * Be the go-to contact for key clients, building trust and delivering value. * Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Identify upselling and cross-selling opportunities to maximize client potential. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
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Notre client est une entreprise en forte croissance dans le secteur des services, offrant des solutions innovantes et sur-mesure. * Comptabilité : gestion des opérations courantes dans l'ERP (achats, ventes, rapprochements bancaires), préparation des déclarations fiscales et suivi des comptes clients et fournisseurs. * Support à la direction : préparation des rapports et présentations pour la direction, suivi des projets internes et transverses, gestion des priorités et des échéances. * Relation clients & gestion commerciale : accueil, suivi des demandes clients, relance des impayés, gestion des commandes et facturations. * Support RH : assistance à l'intégration des nouveaux collaborateurs, suivi des procédures administratives et des tableaux de bord RH.
Notre client est une entreprise en forte croissance dans le secteur des services, offrant des solutions innovantes et sur-mesure. * Comptabilité : gestion des opérations courantes dans l'ERP (achats, ventes, rapprochements bancaires), préparation des déclarations fiscales et suivi des comptes clients et fournisseurs. * Support à la direction : préparation des rapports et présentations pour la direction, suivi des projets internes et transverses, gestion des priorités et des échéances. * Relation clients & gestion commerciale : accueil, suivi des demandes clients, relance des impayés, gestion des commandes et facturations. * Support RH : assistance à l'intégration des nouveaux collaborateurs, suivi des procédures administratives et des tableaux de bord RH.
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Support client visits and site tours; help position Mechelen as a key testing partner for the EU market. Support your team during bid defenses, client meetings, and major proposal discussions. Biopharmaceutical CMC provides independent, objective GMP analytical testing for manufactured medicinal products from late discovery through post-market approval on behalf of global clients. With a strong portfolio of clients and over 25 years of expertise this team provides advanced characterization, method development, stability and routine QC release for biologics, vaccines, ATMP's, and a breadth of other complex biomolecules. The Mechelen site is designed to offer clients enhanced access to CMC state‑of‑the‑art analytical testing. This expansion is a key milestone in our long-term plan to strengthen support for pharmaceutical and biotechnology partners who rely on Labcorp for ...
Support client visits and site tours; help position Mechelen as a key testing partner for the EU market. Support your team during bid defenses, client meetings, and major proposal discussions. Biopharmaceutical CMC provides independent, objective GMP analytical testing for manufactured medicinal products from late discovery through post-market approval on behalf of global clients. With a strong portfolio of clients and over 25 years of expertise this team provides advanced characterization, method development, stability and routine QC release for biologics, vaccines, ATMP's, and a breadth of other complex biomolecules. The Mechelen site is designed to offer clients enhanced access to CMC state‑of‑the‑art analytical testing. This expansion is a key milestone in our long-term plan to strengthen support for pharmaceutical and biotechnology partners who rely on Labcorp for ...
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Support clients & coordination - Pour l'un de nos clients, une structure à taille humaine active dans le secteur de la finance, nous recrutons un(e) Management Assistant (temps partiel ou temps plein) afin de soutenir un dans son administration quotidienne. Support administratif & organisationnel * Mise à jour et maintenance de la base de données clients. * Accueil des clients dans les bureaux lorsque nécessaire. * Support administratif aux autres et aux différentes divisions internes.
Support clients & coordination - Pour l'un de nos clients, une structure à taille humaine active dans le secteur de la finance, nous recrutons un(e) Management Assistant (temps partiel ou temps plein) afin de soutenir un dans son administration quotidienne. Support administratif & organisationnel * Mise à jour et maintenance de la base de données clients. * Accueil des clients dans les bureaux lorsque nécessaire. * Support administratif aux autres et aux différentes divisions internes.
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
Conducting in-depth security assessments and providing recommendations for configuring clients' cloud platforms adhering to industry best practices (such as CIS Benchmarks, the Microsoft Cloud Security benchmark, and Well Architected Framework). * Assisting clients in leveraging cloud integrated analysis and reporting solutions to identify enable proactive threat detection, response automation, and compliance management. * Supporting clients with the configuration and delivery of cloud security reports. * Implementing industry-leading practices for Azure and/or M365 ensuring robust cloud security solutions for clients. * An entrepreneurial and agile company, where you will be stimulated and supported in driving new initiatives (either through internal innovation or by improving our service offering), without losing sight of having fun!
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You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. We help our clients leverage technology to achieve their business goals. As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions remediate their risks. You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients.
You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, Business Recovery programs. We help our clients leverage technology to achieve their business goals. As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions remediate their risks. You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients.
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To ensure efficient follow-up of outstanding invoices, maintain positive client relationships, and support the company's cash flow and working capital goals. * Manage reporting on overdue accounts and support year-end actions.
To ensure efficient follow-up of outstanding invoices, maintain positive client relationships, and support the company's cash flow and working capital goals. * Manage reporting on overdue accounts and support year-end actions.
No match yet? There are 256 more jobs that could match your search
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En tant qu'entreprise familiale comptant environ 60 collaborateurs dévoués, dont des chefs de projet, des ingénieurs de projet, des assistants et des dessinateurs, nous accompagnons nos clients dans des projets de toutes tailles, de la conception à la réalisation. * Gérer le projet de bout en bout, conformément aux normes, procédures internes et exigences du client. * Élaborer la planification et la répartition des tâches, en assurer le suivi et communiquer les retours nécessaires au client et au bureau. * Participer aux réunions de chantier récurrentes avec le client * Superviser les travaux sur chantier et veiller à leur bonne exécution qualitative et conforme aux directives du client. * Préparer et finaliser le le dossier de réception avec les équipes avant transmission au client * Assurer une communication fluide avec toutes les parties prenantes : direction, service commercial, ...
En tant qu'entreprise familiale comptant environ 60 collaborateurs dévoués, dont des chefs de projet, des ingénieurs de projet, des assistants et des dessinateurs, nous accompagnons nos clients dans des projets de toutes tailles, de la conception à la réalisation. * Gérer le projet de bout en bout, conformément aux normes, procédures internes et exigences du client. * Élaborer la planification et la répartition des tâches, en assurer le suivi et communiquer les retours nécessaires au client et au bureau. * Participer aux réunions de chantier récurrentes avec le client * Superviser les travaux sur chantier et veiller à leur bonne exécution qualitative et conforme aux directives du client. * Préparer et finaliser le le dossier de réception avec les équipes avant transmission au client * Assurer une communication fluide avec toutes les parties prenantes : direction, service commercial, ...
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We are currently looking for a Finance Team Leader for one of our clients active in the fashion industry and located in the peripheries of Brussels. * You communicate openly and support your team, fostering collaboration, transparency and a positive environment * Our client is very open and willing to integrate someone who doesn't have experience in people management. * Pursue your learning with our client's training program. * Get the opportunity to work from the comfort of your home twice a week and to plan your day yourself with our client's flexible schedule
We are currently looking for a Finance Team Leader for one of our clients active in the fashion industry and located in the peripheries of Brussels. * You communicate openly and support your team, fostering collaboration, transparency and a positive environment * Our client is very open and willing to integrate someone who doesn't have experience in people management. * Pursue your learning with our client's training program. * Get the opportunity to work from the comfort of your home twice a week and to plan your day yourself with our client's flexible schedule
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Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Build strong relationships with the internal functional departments and maintain in depth knowledge of their services in order to support lateral business opportunities; * Experience working remotely with occasional client visits
Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Build strong relationships with the internal functional departments and maintain in depth knowledge of their services in order to support lateral business opportunities; * Experience working remotely with occasional client visits
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Envoyer supports de formation, liens d'accès, convocations et attestations. Assurer le support logistique lors des webinaires. Relation client et formateur - Répondre rapidement et professionnellement aux questions clients (FR/NL) Contribuer à une expérience client homogène et positive. Préparer et suivre les factures clients avec le service comptable. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Rigueur, sens du service client, autonomie, réactivité et orientation solution.
Envoyer supports de formation, liens d'accès, convocations et attestations. Assurer le support logistique lors des webinaires. Relation client et formateur - Répondre rapidement et professionnellement aux questions clients (FR/NL) Contribuer à une expérience client homogène et positive. Préparer et suivre les factures clients avec le service comptable. 2 à 3 ans d'expérience dans la coordination, idéalement en formation, RH, call center ou service client B2B. Rigueur, sens du service client, autonomie, réactivité et orientation solution.
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Notre client est un groupe international de biens de consommation, spécialisé dans l'entretien de la maison, les soins personnels et l'hygiène. Le Brand Marketing Manager est responsable du développement et de l'exécution des retail-specific go-to-market strategies et des initiatives de local marketing, tout en agissant également comme Key Account Manager pour un portefeuille de clients retail néerlandophones, en étroite collaboration avec les équipes Marketing, Sales et les équipes cross-functional. • Rôle de Key Account Manager pour des clients retail néerlandophones : gestion de la relation commerciale, négociations et suivi de la performance • Collaboration cross-functional avec les équipes Marketing, Sales, Finance, Product et Creative, et support aux product launches et activations retail • Expérience confirmée dans des fonctions commerciales en contact direct avec les clients
Notre client est un groupe international de biens de consommation, spécialisé dans l'entretien de la maison, les soins personnels et l'hygiène. Le Brand Marketing Manager est responsable du développement et de l'exécution des retail-specific go-to-market strategies et des initiatives de local marketing, tout en agissant également comme Key Account Manager pour un portefeuille de clients retail néerlandophones, en étroite collaboration avec les équipes Marketing, Sales et les équipes cross-functional. • Rôle de Key Account Manager pour des clients retail néerlandophones : gestion de la relation commerciale, négociations et suivi de la performance • Collaboration cross-functional avec les équipes Marketing, Sales, Finance, Product et Creative, et support aux product launches et activations retail • Expérience confirmée dans des fonctions commerciales en contact direct avec les clients
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In de uitvoering leid je het projectplan en de RAID‑log, orkestreer je resources, rapporteer je vlot aan klant en stuurgroep en zorg je voor complete documentatie tot en met overdracht naar Service/Support, aangevuld met lessons learned.
In de uitvoering leid je het projectplan en de RAID‑log, orkestreer je resources, rapporteer je vlot aan klant en stuurgroep en zorg je voor complete documentatie tot en met overdracht naar Service/Support, aangevuld met lessons learned.
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Team Construct * Ruisbroek * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Met meer dan 35 jaar ervaring en meer dan 6500 gerealiseerde projecten, is TEAM CONSTRUCT één van de marktleiders op het gebied van residentiële woningen met een laag en zeer laag energieverbruik. Met tal van innovaties zoals passiefhuizen in betonwanden, voldoet TEAM CONSTRUCT aan de eisen van de toekomst. We willen onze online zichtbaarheid versterken en onze marketinginspanningen professionaliseren. We zoeken een Digital Marketing Manager, een expert in Google-campagnes en in sociale media beheer, om onze groei te ondersteunen en onze aanwezigheid bij toekomstige bouwers verder uit te ontwikkelen. * Onze projecten, realisaties en expertise in de kijker zetten om nieuwe gekwalificeerde leads aan te trekken.
Team Construct * Ruisbroek * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Met meer dan 35 jaar ervaring en meer dan 6500 gerealiseerde projecten, is TEAM CONSTRUCT één van de marktleiders op het gebied van residentiële woningen met een laag en zeer laag energieverbruik. Met tal van innovaties zoals passiefhuizen in betonwanden, voldoet TEAM CONSTRUCT aan de eisen van de toekomst. We willen onze online zichtbaarheid versterken en onze marketinginspanningen professionaliseren. We zoeken een Digital Marketing Manager, een expert in Google-campagnes en in sociale media beheer, om onze groei te ondersteunen en onze aanwezigheid bij toekomstige bouwers verder uit te ontwikkelen. * Onze projecten, realisaties en expertise in de kijker zetten om nieuwe gekwalificeerde leads aan te trekken.
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You will be a crucial link between clients, and internal teams and will play a key role in the success of our projects. * Manage and support your team, including your own technicians (marshals) and subcontractors.
You will be a crucial link between clients, and internal teams and will play a key role in the success of our projects. * Manage and support your team, including your own technicians (marshals) and subcontractors.
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We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. The overall goal is to ensure that all support requests and incidents are dealt with in a timely and professional manner. * Provide support that consistently meets or exceeds Customer expectations
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. The overall goal is to ensure that all support requests and incidents are dealt with in a timely and professional manner. * Provide support that consistently meets or exceeds Customer expectations
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Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT-projectleider verzeker je de realisatie van maatschappelijk relevante ICT-projecten rekening houdend met de planning en de vereiste kwaliteit. Tevens verzorg je op een regelmatige basis de rapportering over de vooruitgang van de projecten en waak je over een goede communicatie tussen de verschillende betrokken partijen. Je volgt de activiteiten op en ziet toe op de goede organisatie van het werk ...
Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Als IT-projectleider verzeker je de realisatie van maatschappelijk relevante ICT-projecten rekening houdend met de planning en de vereiste kwaliteit. Tevens verzorg je op een regelmatige basis de rapportering over de vooruitgang van de projecten en waak je over een goede communicatie tussen de verschillende betrokken partijen. Je volgt de activiteiten op en ziet toe op de goede organisatie van het werk ...
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Join us as Head of Technical Operations – Clinical Pharmacology Unit (Antwerpen)
Join us as Head of Technical Operations – Clinical Pharmacology Unit (Antwerpen)
SGS Group Belgium
Edegem
Business development support: Translate client needs into competitive service offers and support early-stage client interactions. * Strategic client engagement: Act as the contact for awarded projects, advising on feasibility, protocol design, and operational planning.
Business development support: Translate client needs into competitive service offers and support early-stage client interactions. * Strategic client engagement: Act as the contact for awarded projects, advising on feasibility, protocol design, and operational planning.
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To support further growth in Flanders, my client is looking for a commercially driven professional who will secure strategic projects and create tangible market impact.
To support further growth in Flanders, my client is looking for a commercially driven professional who will secure strategic projects and create tangible market impact.
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Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. In order to support the growth of our Finance Department, we are currently looking for a Business Controller.
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. In order to support the growth of our Finance Department, we are currently looking for a Business Controller.
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We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. The role of the Digital Technology & Innovation Coordinator is to promote the profitable and sustainable growth of SGS Benelux by creating and contributing to digital & innovative solutions that add value to the client and that automate our operations. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. * Puts business strategy into practice, understands the business context, the client's needs, connect with trends and emerging technologies and market opportunities that can affect the business or generate innovation & ...
We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. The role of the Digital Technology & Innovation Coordinator is to promote the profitable and sustainable growth of SGS Benelux by creating and contributing to digital & innovative solutions that add value to the client and that automate our operations. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. * Puts business strategy into practice, understands the business context, the client's needs, connect with trends and emerging technologies and market opportunities that can affect the business or generate innovation & ...
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This client is a leading international company specializing in dredging and offshore services. Known for their quality and client-centric approach, the company excels in delivering unique and swift completion of major projects globally. * Support in strategic planning thereby challenge action-oriented financial and operational objectives. * An attractive salary package with numerous benefits, including a comprehensive mobility program to support work-life balance, international project opportunities, and full care of family expenses (in case of travelling with your family: education cost, household, living, transportation,…);
This client is a leading international company specializing in dredging and offshore services. Known for their quality and client-centric approach, the company excels in delivering unique and swift completion of major projects globally. * Support in strategic planning thereby challenge action-oriented financial and operational objectives. * An attractive salary package with numerous benefits, including a comprehensive mobility program to support work-life balance, international project opportunities, and full care of family expenses (in case of travelling with your family: education cost, household, living, transportation,…);
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. Are you ready to play a pivotal role in supporting a leading client in the aviation industry? As a Service Desk Agent, you'll join a vibrant, multicultural team, delivering exceptional first-line IT support and making a real impact every day. * Be the first point of contact for client employees, expertly managing and resolving a wide array of IT requests—both hardware and software related. * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support.
We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. Are you ready to play a pivotal role in supporting a leading client in the aviation industry? As a Service Desk Agent, you'll join a vibrant, multicultural team, delivering exceptional first-line IT support and making a real impact every day. * Be the first point of contact for client employees, expertly managing and resolving a wide array of IT requests—both hardware and software related. * Consistently meet attendance, quality, and customer service benchmarks through efficient and proactive support.
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Gestion de l'aspect administratif, financier et des besoins des clients : réception téléphonique, offres suite à des demandes de prix, relances suite aux offres, encodage des commandes, suivi des commandes dans le système informatique ; * Suivi du planning des formations: relance clients, gestion du planning des formateurs, contacts téléphoniques afin de compléter les formations si nécessaires ; * Suivi des réclamations clients : analyse de celles-ci, élaboration d'un plan correctif (en collaboration avec les personnes impliquées) ; * Relance des clients dormants ; * Gestion et mise à disposition des supports de cours ; * Accueil des clients lors des formations en interne ; * Gestion logistique des salles de formation, des équipements (machine à café, …) et support organisationnel lors des événements. * Vous êtes rigoureux(se), organisé(e), orienté(e) clients et résultats;
Gestion de l'aspect administratif, financier et des besoins des clients : réception téléphonique, offres suite à des demandes de prix, relances suite aux offres, encodage des commandes, suivi des commandes dans le système informatique ; * Suivi du planning des formations: relance clients, gestion du planning des formateurs, contacts téléphoniques afin de compléter les formations si nécessaires ; * Suivi des réclamations clients : analyse de celles-ci, élaboration d'un plan correctif (en collaboration avec les personnes impliquées) ; * Relance des clients dormants ; * Gestion et mise à disposition des supports de cours ; * Accueil des clients lors des formations en interne ; * Gestion logistique des salles de formation, des équipements (machine à café, …) et support organisationnel lors des événements. * Vous êtes rigoureux(se), organisé(e), orienté(e) clients et résultats;