At Callebaut, our legacy as a global leader in chocolate and cocoa manufacturing is deeply rooted in the enduring trust and satisfaction of our customers. Sitting at the intersection of data analytics, insights, and customer journeys, this role builds analytical rigor, refines methodologies, elevates storytelling, and enables leaders to act on what customers are telling us. * Maintain awareness of CX tools, analytics techniques, dashboarding practices, and measurement standards; recommend improvements where relevant.
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