Good knowledge and understanding of IT environments (onPrem + Cloud-based); * Strong understanding of ITIL principles, ITSM processes, and IT operations; * Cutting-edge Technology: Embrace the latest advancements in IT and digital technologies as we constantly innovate to stay ahead of the competition. You'll be working side by side with a diverse group of IT experts who share your passion for excellence and will inspire you to think outside the box. With 11,000 tech natives working in 25+ countries, we bring you highly skilled IT experts across Europe - At Devoteam, tech is in our DNA, and it's the people we empower with tech. As a key member of our team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform. * Supervise , ensuring quality and timely delivery of development tasks;
plus