You're equal parts engineer and relationship builder — technical enough to configure a customer's environment and prepare their data, and customer-focused enough to build the trust that turns satisfied customers into loyal, long-term partners. * Own the quality of customer data flowing into the platform — set the standards for site layouts (CAD/DXF), drone and GIS data, project schedules, and other imports, so every customer starts from a clean, reliable foundation. * Customer data (layouts, schedules, drone data) flows into the platform cleanly, with validation and tooling that makes imports predictable. * A hybrid profile: as strong with customers as you are with technical systems — you can run a kickoff call in the morning and troubleshoot a data import in the afternoon. * Comfort working with technical data formats — CAD/DXF drawings, GIS data, project schedules — and learning new tools quickly.
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