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53 résultats pour Customer Success Manager à Strombeek Bever dans un rayon de 30 km
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
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We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. * Experience in project management and/or customer success roles - This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform ...
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We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Project manage field operations, addressing issues promptly and maintaining customer communication. * Experience in customer success management. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests.
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Nous avons étendu votre recherche à plus de 50 offres d’emploi similaires.
Candidature facile
Als Management assistant / Customer succes manager bij POSGARD ben je verantwoordelijk voor het aansturen en succesvol laten functioneren van de Support & Administratie - in het geheel van de onboarding, planning, de oplevering van de projecten en de opvolging van de klant feedback en ervaringen - waarbij je op het juiste moment zelf weet in te springen indien noodzakelijk. Heb je ervaring met CXM (Customer Experience Management) of CSS (Customer Success Software)? Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Support/Helpdesk medewerker, Management assistant, Operations manager, Project manager, Account manager en/of Business analist. * Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Management assistant, Operations manager, Project ...
Als Management assistant / Customer succes manager bij POSGARD ben je verantwoordelijk voor het aansturen en succesvol laten functioneren van de Support & Administratie - in het geheel van de onboarding, planning, de oplevering van de projecten en de opvolging van de klant feedback en ervaringen - waarbij je op het juiste moment zelf weet in te springen indien noodzakelijk. Heb je ervaring met CXM (Customer Experience Management) of CSS (Customer Success Software)? Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Support/Helpdesk medewerker, Management assistant, Operations manager, Project manager, Account manager en/of Business analist. * Je hebt ervaring in de rol van of ambieert ervaring op te doen in een verantwoordelijke job met een mix van Management assistant, Operations manager, Project ...
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Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
Als Business Expert Customer Payments zet jij mee de lijnen uit over hoe onze klanten vandaag en morgen vlot, veilig en klantgericht betalen — in onze winkels, online en via nieuwe digitale oplossingen.
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Senior Customer & Application Development Engineer, Coatings
Senior Customer & Application Development Engineer, Coatings
Exxon Mobil Corporation
Machelen, BRU, BE
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure ...
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure ...
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Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target Manage implementation and maintenance of processes to handle queries and issues from customers and dealers / authorised repairers - Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical ...
Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target Manage implementation and maintenance of processes to handle queries and issues from customers and dealers / authorised repairers - Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical ...
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Je analyseert gedrag en prestaties in Adobe Analytics om kansen in de customer journey te ontdekken. * Customer journey expertise – Je begrijpt het gedrag van klanten in onze digitale kanalen en ziet kansen om hun ervaring te verbeteren.
Je analyseert gedrag en prestaties in Adobe Analytics om kansen in de customer journey te ontdekken. * Customer journey expertise – Je begrijpt het gedrag van klanten in onze digitale kanalen en ziet kansen om hun ervaring te verbeteren.
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Vous travaillez en lien direct avec la Direction, les opérationnelles (notamment Customer Service), le groupe APRIL et des partenaires externes, au cœur des enjeux stratégiques de l'entreprise.
Vous travaillez en lien direct avec la Direction, les opérationnelles (notamment Customer Service), le groupe APRIL et des partenaires externes, au cœur des enjeux stratégiques de l'entreprise.
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Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. o Cloning van success naar vergelijkbaar klanten/sectoren + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
Uitoefenen van een signaalrol naar de sales meeting en market manager op basis van ervaring, marktkennis en klanten informatie, teneinde de beslissingsmakers maximaal te laten inspelen op de nieuwe evoluties. o Cloning van success naar vergelijkbaar klanten/sectoren + Rol van bid manager opnemen; eventueel samenstellen van een 'projectteam' Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
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The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Support the national fairs and events in Germany together with marketing and sales manager * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & ...
The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Support the national fairs and events in Germany together with marketing and sales manager * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & ...
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This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
Building efficient and professional working relationship with , customers, , acting as a filter and focal point to internal and /or external contacts. * Proactive approach in anticipating needs, flexible, dedicated, customer focus
Building efficient and professional working relationship with , customers, , acting as a filter and focal point to internal and /or external contacts. * Proactive approach in anticipating needs, flexible, dedicated, customer focus
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Oversee and manage litigations and align global approach with peers * Manage operational relationship with regional dedicated teams * Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
Oversee and manage litigations and align global approach with peers * Manage operational relationship with regional dedicated teams * Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
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At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
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At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
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Die ontwikkelt en beheert het Digital Services Platform, inclusief oplossingen via onze client interaction layer (webapplicaties, apps, API's) en tools voor customer insights (webanalytics, CRM), customer service management (ServiceNow) en content management (portaal). * Je brengt businessvereisten in kaart door interviews & workshop te organiseren met de Product Managers en denkt mee met hen in het vertalen ervan in product roadmaps. * Oplossingsvoorstellen visualiseer je a.d.h.v. wire-frames, customer journeys, datamodellen, ed.
Die ontwikkelt en beheert het Digital Services Platform, inclusief oplossingen via onze client interaction layer (webapplicaties, apps, API's) en tools voor customer insights (webanalytics, CRM), customer service management (ServiceNow) en content management (portaal). * Je brengt businessvereisten in kaart door interviews & workshop te organiseren met de Product Managers en denkt mee met hen in het vertalen ervan in product roadmaps. * Oplossingsvoorstellen visualiseer je a.d.h.v. wire-frames, customer journeys, datamodellen, ed.
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beheren en optimaliseren van KPI's binnen customer en commercial operations
beheren en optimaliseren van KPI's binnen customer en commercial operations
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Klantenkennis opbouwen en actief onderhouden ('knowing the customer'); * Je werkt samen met de Product Manager, ontwikkelaars en testers om de applicatie efficiënter, beter en gebruiksvriendelijker te maken; * Je helpt de Product Manager om de doelstellingen uit de roadmap te definiëren en te realiseren met een maximale focus op de ondersteuning van de eindgebruiker.
Klantenkennis opbouwen en actief onderhouden ('knowing the customer'); * Je werkt samen met de Product Manager, ontwikkelaars en testers om de applicatie efficiënter, beter en gebruiksvriendelijker te maken; * Je helpt de Product Manager om de doelstellingen uit de roadmap te definiëren en te realiseren met een maximale focus op de ondersteuning van de eindgebruiker.
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Candidature facile
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools.
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools.
In short, the Supply Chain Business Partner Sustainability will be the manager of the “Sustainable to Bean” model and contribute to a more sustainable cocoa and chocolate future. You will work with many different , which are both internal (commercial, global supply chain, financial, customer care), and external. You will implement and manage a solid governance model, which enables the different planning teams to secure a flawless execution. * You manage the complete E2E supply chain of the Open Chain, with help of global and regional planning teams (supply & demand). * You have a solid understanding of the detailed view and how every link impacts the total chain, so that you can manage the Open Chain in its future development. * Challenge commercial leadership & customer assumptions where necessary, using strong data-based analysis to ensure realism.
In short, the Supply Chain Business Partner Sustainability will be the manager of the “Sustainable to Bean” model and contribute to a more sustainable cocoa and chocolate future. You will work with many different , which are both internal (commercial, global supply chain, financial, customer care), and external. You will implement and manage a solid governance model, which enables the different planning teams to secure a flawless execution. * You manage the complete E2E supply chain of the Open Chain, with help of global and regional planning teams (supply & demand). * You have a solid understanding of the detailed view and how every link impacts the total chain, so that you can manage the Open Chain in its future development. * Challenge commercial leadership & customer assumptions where necessary, using strong data-based analysis to ensure realism.
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Candidature facile
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Team-player with ability to manage time efficiently.
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. * Team-player with ability to manage time efficiently.
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At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- ...
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- ...
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The demand planner will manage, capture and translate the demand signal into desired supply & service requirements in close collaboration with local & regional commercial, R&D, Finance and OSCO stakeholders. Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Lead & manage the portfolio health assessment and optimization for your portfolio * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops. * Self-starter, entrepreneurial and able to manage complex analytical projects
The demand planner will manage, capture and translate the demand signal into desired supply & service requirements in close collaboration with local & regional commercial, R&D, Finance and OSCO stakeholders. Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Lead & manage the portfolio health assessment and optimization for your portfolio * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops. * Self-starter, entrepreneurial and able to manage complex analytical projects