Collaborate across departments to ensure seamless service delivery and an exceptional client experience. As a Key Account Manager, you'll be the trusted partner for a select group of strategic clients. You'll drive growth, build long-term relationships, and act as the vital link between our clients and SGS's global Clinical Research Organization. * Be the go-to contact for key clients, building trust and delivering value. * Identify upselling and cross-selling opportunities to maximize client potential. * Provide timely, solution-oriented support to clients, ensuring their satisfaction and loyalty. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting. * A
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