Train end users and support internal technicians Together with colleagues around the world, we stay ahead of changes in technology. People and technology are building the next generation of security with us! As a Genetec Engineer, you play a key role in the implementation, configuration, and support of Genetec Security Center solutions. * Provide Level 2 and Level 3 technical support, diagnosing and resolving complex incidents * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Participate in a 24/7 on-call rotation to guarantee continuity of technical support You are ambitious, self-taught, and passionate about technology and electronic security. * Interest in emerging technologies (intelligent video analytics, AI, physical cybersecurity)
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