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949 results for Team Leadership jobs in La Hulpe within a 30 km radius
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You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Proven track record of leading and executing complex projects with multi-disciplinary ...
You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Proven track record of leading and executing complex projects with multi-disciplinary ...
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You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
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You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Proven track record of leading and executing complex projects with multi-disciplinary ...
You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Proven track record of leading and executing complex projects with multi-disciplinary ...
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Head of QHSE Facilities (F/H/X)
Head of QHSE Facilities (F/H/X)
Nationale Bank van België NV / Banque Nationale de Belgique SA
Brussel
Je analyseert en stuurt QHSE-projecten aan en coördineert het team binnen een sociaal geëngageerde instelling. * je organiseert en coördineert de werking van het QHSE-team: taken verdelen op basis van prioriteiten en vaardigheden, multidisciplinariteit bevorderen en zorgen voor een gezonde en aangename werkomgeving
Je analyseert en stuurt QHSE-projecten aan en coördineert het team binnen een sociaal geëngageerde instelling. * je organiseert en coördineert de werking van het QHSE-team: taken verdelen op basis van prioriteiten en vaardigheden, multidisciplinariteit bevorderen en zorgen voor een gezonde en aangename werkomgeving
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Je geeft leiding aan de ICT-strategie, beheert het budget, waarborgt de stabiliteit en veiligheid van de IT-infrastructuur en begeleidt jouw team bij de implementatie van innovatieve oplossingen ten behoeve van de diensten van de haven. Het IT-team maakt deel uit van de Algemene Directie en de IT Manager rapporteert rechtstreeks aan de Algemene Directie. Begeleiding en ontwikkeling van de ICT-teams * Leiding geven aan, motiveren en ontwikkelen van de interne team en externe dienstverleners. * Uitgesproken leiderschap, communicatieve vaardigheden en het vermogen om multidisciplinaire teams te verenigen. Van al je talrijke kwaliteiten waarderen we vooral je inzet, je klantgerichtheid, je leadership en jouw weerstand tegen stress!
Je geeft leiding aan de ICT-strategie, beheert het budget, waarborgt de stabiliteit en veiligheid van de IT-infrastructuur en begeleidt jouw team bij de implementatie van innovatieve oplossingen ten behoeve van de diensten van de haven. Het IT-team maakt deel uit van de Algemene Directie en de IT Manager rapporteert rechtstreeks aan de Algemene Directie. Begeleiding en ontwikkeling van de ICT-teams * Leiding geven aan, motiveren en ontwikkelen van de interne team en externe dienstverleners. * Uitgesproken leiderschap, communicatieve vaardigheden en het vermogen om multidisciplinaire teams te verenigen. Van al je talrijke kwaliteiten waarderen we vooral je inzet, je klantgerichtheid, je leadership en jouw weerstand tegen stress!
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You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
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You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. Your leadership will be critical in fostering talent development and innovation within the organization. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. •Achieve individual and team utilization targets Leadership, Management, People
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Proven leadership skills with the ability to motivate and inspire your team. As part of our continued growth, we're seeking a Sales Manager Projects to lead and shape our team focused on the new build and big renovation market in Belgium. o Manage a team of 3 professionals comprising 2 Project Managers (responsible for medium and large-scale projects and specifications) and 1 Architect (focused on promoting daylight solutions to specifiers and house builders). o Collaborate with the in your team to create and implement our "Daylight Academy" concept, offering educational opportunities for specifiers and architectural professionals to deepen their understanding of daylight-focused design. * A competitive salary package complemented by attractive benefits, designed to recognize your contribution to our team's success.
Proven leadership skills with the ability to motivate and inspire your team. As part of our continued growth, we're seeking a Sales Manager Projects to lead and shape our team focused on the new build and big renovation market in Belgium. o Manage a team of 3 professionals comprising 2 Project Managers (responsible for medium and large-scale projects and specifications) and 1 Architect (focused on promoting daylight solutions to specifiers and house builders). o Collaborate with the in your team to create and implement our "Daylight Academy" concept, offering educational opportunities for specifiers and architectural professionals to deepen their understanding of daylight-focused design. * A competitive salary package complemented by attractive benefits, designed to recognize your contribution to our team's success.
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Op dagelijkse basis speelt u een stuwende rol in het functioneren van het kantoor: u stuurt uw eigen traject aan terwijl u bijdraagt aan de competentieverhoging van uw team. * U superviseert / corrigeert / perfectioneert het werk van een team van 3 tot 5 * Pedagogisch ingesteld zijn en de ambitie hebben een team te leiden
Op dagelijkse basis speelt u een stuwende rol in het functioneren van het kantoor: u stuurt uw eigen traject aan terwijl u bijdraagt aan de competentieverhoging van uw team. * U superviseert / corrigeert / perfectioneert het werk van een team van 3 tot 5 * Pedagogisch ingesteld zijn en de ambitie hebben een team te leiden
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U geeft, ondersteund door twee verantwoordelijken (administratie en boekhouding), leiding aan een team van 11 medewerkers die instaan voor onthaal en klantenservice, het beheer van pandleningen en de boekhouding. * U organiseert het werk van het team, verdeelt de taken en waakt over de continuïteit en kwaliteit van de dienstverlening. * U ontwikkelt en implementeert het opleidingsbeleid voor uw team. * U ziet toe op de naleving van deontologische regels, vertrouwelijkheid en interne procedures door het hele team. * U coördineert de kwaliteit van het klantenonthaal door de administratieve teams.
U geeft, ondersteund door twee verantwoordelijken (administratie en boekhouding), leiding aan een team van 11 medewerkers die instaan voor onthaal en klantenservice, het beheer van pandleningen en de boekhouding. * U organiseert het werk van het team, verdeelt de taken en waakt over de continuïteit en kwaliteit van de dienstverlening. * U ontwikkelt en implementeert het opleidingsbeleid voor uw team. * U ziet toe op de naleving van deontologische regels, vertrouwelijkheid en interne procedures door het hele team. * U coördineert de kwaliteit van het klantenonthaal door de administratieve teams.
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Strong ability to work with data, analyze it effectively, and present insights to team leadership and lawyers in a clear and concise manner. - Build and maintain strong relationships to ensure effective collaboration with various internal teams, including Business Development, Client Agreements, Matter Maintenance, and Billing. - Work collaboratively with other members of the team to broaden your knowledge and share expertise across the group.
Strong ability to work with data, analyze it effectively, and present insights to team leadership and lawyers in a clear and concise manner. - Build and maintain strong relationships to ensure effective collaboration with various internal teams, including Business Development, Client Agreements, Matter Maintenance, and Billing. - Work collaboratively with other members of the team to broaden your knowledge and share expertise across the group.
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Strong leadership and people management skills, with the ability to inspire, coach, and develop teams. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You turn organizational objectives into clear goals for your team and . * You communicate strategy and objectives clearly and convincingly within your team. * You foster a climate of trust and collaboration within your department and across divisions, ...
Strong leadership and people management skills, with the ability to inspire, coach, and develop teams. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You turn organizational objectives into clear goals for your team and . * You communicate strategy and objectives clearly and convincingly within your team. * You foster a climate of trust and collaboration within your department and across divisions, ...
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Manager Cost Controlling (international insurance sector)
Manager Cost Controlling (international insurance sector)
Azuro
Brussels + homeworking
Partially remote
Team & Leadership In this role, you will directly manage a team of 5 to 8 people and report to the . You lead a multidisciplinary team and act as a critical sparring partner for management. * Leading an international team of and . * Organising work, setting priorities, and developing team members.
Team & Leadership In this role, you will directly manage a team of 5 to 8 people and report to the . You lead a multidisciplinary team and act as a critical sparring partner for management. * Leading an international team of and . * Organising work, setting priorities, and developing team members.
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Als marktleider in België van catering en facilitaire diensten dragen we met onze kernwaarden team spirit, dienstverlening en vooruitgang bij aan een duurzame toekomst, een positieve impact op het milieu en een veilige werkomgeving voor al onze medewerkers. * Leiding geven: Je geeft leiding aan de keukenbrigade en runt de keuken van A tot Z. Je bent medeverantwoordelijk voor de organisatie van de keuken en kwaliteit van de prestaties in een team van 8 personen en fungeert als coach voor het keukenteam. Je bent een people manager en weet een team te leiden. * Je bent een teamplayer met een'One Team Approach'
Als marktleider in België van catering en facilitaire diensten dragen we met onze kernwaarden team spirit, dienstverlening en vooruitgang bij aan een duurzame toekomst, een positieve impact op het milieu en een veilige werkomgeving voor al onze medewerkers. * Leiding geven: Je geeft leiding aan de keukenbrigade en runt de keuken van A tot Z. Je bent medeverantwoordelijk voor de organisatie van de keuken en kwaliteit van de prestaties in een team van 8 personen en fungeert als coach voor het keukenteam. Je bent een people manager en weet een team te leiden. * Je bent een teamplayer met een'One Team Approach'
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Leiders en teams actief ondersteunen bij het doorvoeren van verandering, inclusief coaching en communicatie. Zin om onze teams te versterken?
Leiders en teams actief ondersteunen bij het doorvoeren van verandering, inclusief coaching en communicatie. Zin om onze teams te versterken?
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Als Accounting Manager ben je de kapitein van de property accounting teams in de regio Continental Europe (BE, NL, FR, DUI) en zorg je voor een uiterst kwalitatieve en efficiënte financiële opvolging van de property portefeuille (100+ assets). * Strategic Leadership o Je bent manager van een team van 15 personen in totaal die in kleinere subteams werken in België (Vilvoorde), Frankrijk (Parijs), Nederland (Amsterdam) en Duitsland (Düsseldorf). o Je begeleidt je team in het stroomlijnen naar een uniforme en kwalitatieve way of working in property accounting in de gehele Continental Europe regio (CE) o Je faciliteert kennisdeling tussen de teams en regio's. o Voor je team bouw je aan een uitgebreide en heldere strategie rond property accounting voor de volledige portefeuille aan gebouwen (industrieel vastgoed, warehouses) in CE.
Als Accounting Manager ben je de kapitein van de property accounting teams in de regio Continental Europe (BE, NL, FR, DUI) en zorg je voor een uiterst kwalitatieve en efficiënte financiële opvolging van de property portefeuille (100+ assets). * Strategic Leadership o Je bent manager van een team van 15 personen in totaal die in kleinere subteams werken in België (Vilvoorde), Frankrijk (Parijs), Nederland (Amsterdam) en Duitsland (Düsseldorf). o Je begeleidt je team in het stroomlijnen naar een uniforme en kwalitatieve way of working in property accounting in de gehele Continental Europe regio (CE) o Je faciliteert kennisdeling tussen de teams en regio's. o Voor je team bouw je aan een uitgebreide en heldere strategie rond property accounting voor de volledige portefeuille aan gebouwen (industrieel vastgoed, warehouses) in CE.
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Je team is op een Agile manier georganiseerd. Ze stellen je in staat om je team te leiden en te ondersteunen en onze klanten binnen de sociale zekerheid en de gezondheidszorg stabiele oplossingen aan te bieden.
Je team is op een Agile manier georganiseerd. Ze stellen je in staat om je team te leiden en te ondersteunen en onze klanten binnen de sociale zekerheid en de gezondheidszorg stabiele oplossingen aan te bieden.
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Support team and management during internal and external audits
Support team and management during internal and external audits
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Als IT Team Manager ben je verantwoordelijk voor de efficiënte coördinatie van IT-activiteiten en projecten binnen jouw scope. In deze rol stuur je een team van experts aan en fungeer je als de cruciale schakel tussen de technische uitvoering en de businessbehoeften. * Teammanagement: Je coördineert en coacht een team van 3 tot 10 experts (developers, Business Analysts) en stuurt functioneel de projectleiders aan. * Communicatie: Je vertaalt complexe technische uitdagingen naar begrijpelijke taal voor de organisatie en bevordert de samenwerking tussen teams.
Als IT Team Manager ben je verantwoordelijk voor de efficiënte coördinatie van IT-activiteiten en projecten binnen jouw scope. In deze rol stuur je een team van experts aan en fungeer je als de cruciale schakel tussen de technische uitvoering en de businessbehoeften. * Teammanagement: Je coördineert en coacht een team van 3 tot 10 experts (developers, Business Analysts) en stuurt functioneel de projectleiders aan. * Communicatie: Je vertaalt complexe technische uitdagingen naar begrijpelijke taal voor de organisatie en bevordert de samenwerking tussen teams.
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You have proven team leadership experience and a strong understanding of Belgian accounting and fiscal regulations - This is a unique opportunity for an experienced finance professional to lead and shape the financial operations of a dynamic insurance organization, ensuring accurate reporting, regulatory compliance, and the strategic use of financial insights while fostering a high-performing finance team. * Lead the finance team, set objectives, support employee development, and optimize processes * You demonstrate strategic vision, a hands-on approach, organizational excellence, and leadership with a coaching style * Maintaining a stable, motivated, and committed finance team If you are a strategic thinker with strong leadership skills and a passion for finance, this opportunity in Brussels is designed for you.
You have proven team leadership experience and a strong understanding of Belgian accounting and fiscal regulations - This is a unique opportunity for an experienced finance professional to lead and shape the financial operations of a dynamic insurance organization, ensuring accurate reporting, regulatory compliance, and the strategic use of financial insights while fostering a high-performing finance team. * Lead the finance team, set objectives, support employee development, and optimize processes * You demonstrate strategic vision, a hands-on approach, organizational excellence, and leadership with a coaching style * Maintaining a stable, motivated, and committed finance team If you are a strategic thinker with strong leadership skills and a passion for finance, this opportunity in Brussels is designed for you.
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Stuur je teams aan op onze strategische afwerkingsmachines en versterk efficiëntie en innovatie in het hart van onze productie * Je stuurt een team van 20 tot 25 operatoren binnen één van onze ploegen (vroege, late of nacht). * Je bouwt aan een positieve, veeleisende en samenwerkingsgerichte werkcultuur, in nauwe samenwerking met andere teams. * Je bent het eerste aanspreekpunt van je team en verzorgt de dagelijkse begeleiding (coaching, feedback, ontwikkeling). Je komt terecht in een dynamisch en complementair team waar samenwerking en onderlinge hulp centraal staan. * Je bezit sterke leiderschaps- en communicatievaardigheden en weet teams te verbinden en naar resultaten te leiden.
Stuur je teams aan op onze strategische afwerkingsmachines en versterk efficiëntie en innovatie in het hart van onze productie * Je stuurt een team van 20 tot 25 operatoren binnen één van onze ploegen (vroege, late of nacht). * Je bouwt aan een positieve, veeleisende en samenwerkingsgerichte werkcultuur, in nauwe samenwerking met andere teams. * Je bent het eerste aanspreekpunt van je team en verzorgt de dagelijkse begeleiding (coaching, feedback, ontwikkeling). Je komt terecht in een dynamisch en complementair team waar samenwerking en onderlinge hulp centraal staan. * Je bezit sterke leiderschaps- en communicatievaardigheden en weet teams te verbinden en naar resultaten te leiden.
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Team Leadership & Training: Coordinate and lead the sanitation team, including supervision, training, scheduling, and performance evaluation. Collaborate with the quality control team to resolve any sanitation-related quality issues and implement corrective actions. Collaborate with cross-functional teams (e.g., production, maintenance, quality) to enhance overall facility hygiene and operational efficiency. * You are a strong Team Player and thrive in an environment working together with others : you are a “we-person”
Team Leadership & Training: Coordinate and lead the sanitation team, including supervision, training, scheduling, and performance evaluation. Collaborate with the quality control team to resolve any sanitation-related quality issues and implement corrective actions. Collaborate with cross-functional teams (e.g., production, maintenance, quality) to enhance overall facility hygiene and operational efficiency. * You are a strong Team Player and thrive in an environment working together with others : you are a “we-person”
Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. You will lead a team of to execute Go to Market strategy for your Industry/Territory. Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace business transformation. * Deliver business growth through leading and empowering account teams. * Deliver success through empowerment and accountability by modeling, coaching, and caring of your team. * Develop, empower and transform your team to meet industry and ...
Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft. You will lead a team of to execute Go to Market strategy for your Industry/Territory. Leveraging your large, multi-functional team across the breadth of the Microsoft product portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace business transformation. * Deliver business growth through leading and empowering account teams. * Deliver success through empowerment and accountability by modeling, coaching, and caring of your team. * Develop, empower and transform your team to meet industry and ...
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This position is a member of the Agro Solutions Leadership Team and reports directly to the . The working language within the leadership team is English. * Minimum 5 years of experience leading complex formulation projects within an R&D or innovation environment, including strategic decision-making, team leadership, and laboratory oversight. Are you ready to take up a Strategic R&D leadership role to integrate multi-site formulation labs and shape the next phase of sustainable innovation? The Team The successful candidate will lead a team of approximately 14 specialists spread across two main laboratories. The lab in Valencia, Spain, has a team of around 9 people with a mix of senior and junior profiles. For this strategic role, you combine technical expertise with strong leadership capabilities. * A strategic thinker with demonstrated experience in a leadership role.
This position is a member of the Agro Solutions Leadership Team and reports directly to the . The working language within the leadership team is English. * Minimum 5 years of experience leading complex formulation projects within an R&D or innovation environment, including strategic decision-making, team leadership, and laboratory oversight. Are you ready to take up a Strategic R&D leadership role to integrate multi-site formulation labs and shape the next phase of sustainable innovation? The Team The successful candidate will lead a team of approximately 14 specialists spread across two main laboratories. The lab in Valencia, Spain, has a team of around 9 people with a mix of senior and junior profiles. For this strategic role, you combine technical expertise with strong leadership capabilities. * A strategic thinker with demonstrated experience in a leadership role.
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We are looking for a motivated and detail-oriented professional to join our dynamic team as Seller Support and Onboarder. * Oversee and ensure seamless execution of seller support procedures across Europe, managing both internal teams and external service providers (BPO). * Monitor and analyze regional KPIs (e.g., Onboarding Lead Time, Ticket SLAs) to ensure internal and external teams consistently meet performance targets. * Provide guidance and mentorship to external teams to prevent recurring issues and enhance problem-solving capabilities. * Partner with content teams to expand knowledge bases based on recurring seller pain points and feedback. * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the ...
We are looking for a motivated and detail-oriented professional to join our dynamic team as Seller Support and Onboarder. * Oversee and ensure seamless execution of seller support procedures across Europe, managing both internal teams and external service providers (BPO). * Monitor and analyze regional KPIs (e.g., Onboarding Lead Time, Ticket SLAs) to ensure internal and external teams consistently meet performance targets. * Provide guidance and mentorship to external teams to prevent recurring issues and enhance problem-solving capabilities. * Partner with content teams to expand knowledge bases based on recurring seller pain points and feedback. * Provide feedback loops to process management teams when new use cases arise without standard operating procedures (SOPs). * Accurately report quality issues regarding external execution and provide documentation to drive corrective actions with the ...