As Operations Manager Planning, you are responsible for efficiently managing and developing the activities within the planning department. You work actively with Operations Managers, Operational Team Leads, and Customer Services to align planning with business and customer needs. * 8 years of relevant experience in operations, planning, workforce/capacity management, or process optimization. You combine strategic insight with hands-on leadership, managing a team of Planning Officers and Experts. You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You take ownership on strategic decisions and initiate improvement projects, advising the Workforce Planning Director.
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