Ensure compliance with contractual commitments, monitor orders and projects, keep offers and opportunities up to date in the CRM, and intervene when necessary, in the management of overdue payments in coordination with relevant departments. * Master's degree in business management, marketing or sales. * Minimum 10 years of B2B experience, including significant experience in Key Account / Strategic Account management, ideally in technical environments (industry, energy, pharmaceutical, etc.). * Key account management: needs analysis, account planning and execution, identification of growth opportunities, KPI tracking. * Ability to influence and engage without direct line management, with resilience and perseverance
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