Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. As a Service Desk Agent, you'll join a vibrant, multicultural team, delivering exceptional first-line IT support and making a real impact every day. * Be the first point of contact for client employees, expertly managing and resolving a wide array of IT requests—both hardware and software related. * Strong IT knowledge with the confidence to resolve issues on the fly. * Proven customer service skills—experience in this area is a strong advantage. * Top-notch communication skills, both written and verbal.
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