Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our IT systems ; * Process Analysis: Describe, analyze, and evaluate bottlenecks as well as opportunities for improvement in our operational processes ; * Develop & Write functional specifications : Develop business analyses, detect opportunities, and translate them into functional specifications and user stories for IT development ; * Monitoring Developments: Stay constantly informed of the latest trends and developments in the field of IT and process analysis. * Familiarity with business analysis tools (e.g., Excel, Power BI, SQL) is preferred ;
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