In Northern Europe, at Unit level (Belgium, Germany, Switzerland and Austria) we are accelerating an ambitious AI-driven transformation to reshape how assistance is delivered across: Mobility (roadside assistance), travel assistance, travel claims, customer service, fraud & leakage, sales, and support functions - As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. LLM & NLP Engineering * Implement RAG architectures, prompt engineering, and evaluations * 3+ years of hands-on experience in AI / ML engineering. * Experience with NLP, LLMs (RAG, prompt engineering), APIs, and cloud deployment (Azure preferred).
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