This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Coordinate with internal and external stakeholders for efficient and high-quality service delivery. * Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction with the help of internal and external team members.
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