To achieve that mission, we're looking for a Customer Operations employee to strengthen our Digital Society unit who will help our organisation meet customer expectations by combining strong contact management with a warm, efficient and solution‑oriented service. Within the Customer Operations team, we're looking for a fourth colleague to answer questions from end users and our sales channel. * You follow up customer administration * You have a strong interest in customer support and want to keep learning and growing in this field. * Helping customers gives you energy and you do so with expertise, accuracy and enthusiasm. * You combine customer focus with accuracy and are able to convey complex information clearly. 39 people work at DNS Belgium, divided over four departments: Digital Society, People and Business Services, GRC (Governance, Risk and Compliance) and Technology.
more