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15 results for Customer Service Assistant HoReCa jobs in Aalst within a 30 km radius
No match yet? There are 15 more jobs that could match your search
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We're looking for a passionate and driven Business Development Manager to lead the growth of our Biometrics services within the Clinical Research space. As our Business Development Manager Biometrics, you'll be the strategic force behind expanding our biometrics services (including data management and biostatistics) in the clinical research sector. * Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Collaborate internally to align client needs with our service offerings and support cross-functional opportunities. * Champion our CRM by maintaining and developing our customer database to fuel future growth.
We're looking for a passionate and driven Business Development Manager to lead the growth of our Biometrics services within the Clinical Research space. As our Business Development Manager Biometrics, you'll be the strategic force behind expanding our biometrics services (including data management and biostatistics) in the clinical research sector. * Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Collaborate internally to align client needs with our service offerings and support cross-functional opportunities. * Champion our CRM by maintaining and developing our customer database to fuel future growth.
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Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc) Our Customer is a world leading company in the Satellite communication Landscape. Beyond Connectivity the company provides a full range of digital solutions around ICT, Cloud, Security and IoT for global and multinational customers through an internal fast growing scale up. On order to support their growth and their move towards a As a Service business model we are currently looking for a Product Manager who will take care of of their ICT products and services portfolio. * Capture and centralize requirements around ICT Solutions and related Managed Services * Good understanding of ICT, Network and Cloud products/related services
Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc) Our Customer is a world leading company in the Satellite communication Landscape. Beyond Connectivity the company provides a full range of digital solutions around ICT, Cloud, Security and IoT for global and multinational customers through an internal fast growing scale up. On order to support their growth and their move towards a As a Service business model we are currently looking for a Product Manager who will take care of of their ICT products and services portfolio. * Capture and centralize requirements around ICT Solutions and related Managed Services * Good understanding of ICT, Network and Cloud products/related services
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Possesses excellent interpersonal and Customer Service skills. Looking for a Logistics Assistant position? Excel Careers and Excel Interim provide multilingual administrative support staff to companies across all sectors, specialising in profiles such as Receptionists, Management Assistants, Executive / , , , Sales & Marketing Assistants and . We are currently recruiting an Operations and Logistics Assistant for one of our clients, a friendly family business, based in Brussels.
Possesses excellent interpersonal and Customer Service skills. Looking for a Logistics Assistant position? Excel Careers and Excel Interim provide multilingual administrative support staff to companies across all sectors, specialising in profiles such as Receptionists, Management Assistants, Executive / , , , Sales & Marketing Assistants and . We are currently recruiting an Operations and Logistics Assistant for one of our clients, a friendly family business, based in Brussels.
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Collaborate with internal teams to align services with client needs.
Collaborate with internal teams to align services with client needs.
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Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
Collaborate across departments to ensure seamless service delivery and an exceptional client experience.
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Randstad * Brussel * Vast contract, onbepaalde tijd * Deeltijds - Snel solliciteren - Introductie - Bij Randstad Professionals staan we voor een total front desk management. Een sterke planning en een performant back-upsysteem garanderen continuïteit aan het onthaal van onze klanten – voor receptie en telefonie. Jouw verantwoordelijkheden - Voor onze klant gevestigd in Brussel, zijn we op zoek naar een gemotiveerde, 3-talige receptionist(e). * week 1 : 8u-12u45 * week 2 : 13u30 - 18u15 - 23,75 uur/week - Het verzorgen van een gastvrije ontvangst, waardoor bezoekers zich direct op hun gemak voelen. - Het beheren van de receptie, vergaderzalen en andere gemeenschappelijke ruimtes om een nette en professionele uitstraling te behouden. - Het efficiënt beheren van inkomende en uitgaande communicatie, waaronder telefoongesprekken, post en koeriersdiensten.
Randstad * Brussel * Vast contract, onbepaalde tijd * Deeltijds - Snel solliciteren - Introductie - Bij Randstad Professionals staan we voor een total front desk management. Een sterke planning en een performant back-upsysteem garanderen continuïteit aan het onthaal van onze klanten – voor receptie en telefonie. Jouw verantwoordelijkheden - Voor onze klant gevestigd in Brussel, zijn we op zoek naar een gemotiveerde, 3-talige receptionist(e). * week 1 : 8u-12u45 * week 2 : 13u30 - 18u15 - 23,75 uur/week - Het verzorgen van een gastvrije ontvangst, waardoor bezoekers zich direct op hun gemak voelen. - Het beheren van de receptie, vergaderzalen en andere gemeenschappelijke ruimtes om een nette en professionele uitstraling te behouden. - Het efficiënt beheren van inkomende en uitgaande communicatie, waaronder telefoongesprekken, post en koeriersdiensten.
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SGS Statutory Services Belgium vzw is binnen de SGS Groep Belgium actief in de sector van de statutaire inspecties, en dit voornamelijk in het domein van indienststellingen en keuringen van bouwkranen, graafmachines, hoogwerkers en andere werftoestellen, liften, elektrische installaties, opslagtanks, leidingen, drukapparatuur, enz. Daarnaast omvat het dienstenpakket ook veiligheidscoördinatie, expertise of audits met betrekking tot o.a. machine –en brandveiligheid, constructies, groene energie.
SGS Statutory Services Belgium vzw is binnen de SGS Groep Belgium actief in de sector van de statutaire inspecties, en dit voornamelijk in het domein van indienststellingen en keuringen van bouwkranen, graafmachines, hoogwerkers en andere werftoestellen, liften, elektrische installaties, opslagtanks, leidingen, drukapparatuur, enz. Daarnaast omvat het dienstenpakket ook veiligheidscoördinatie, expertise of audits met betrekking tot o.a. machine –en brandveiligheid, constructies, groene energie.
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Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio - You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio - You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention
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partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. been guiding our customers on the next tech wave.
partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. been guiding our customers on the next tech wave.
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partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * You are not afraid to interact with senior management & customers * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. been guiding our customers on the next tech wave. As Lead Data Engineer, you will be at the heart of our customers data strategy. Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * You are not afraid to interact with senior management & customers * Work with a quite diverse portfolio from customers, from scale-ups/start-ups to SMEs to Large Enterprises
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Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. For example, one month you might develop a predictive maintenance model, and the next, a customer segmentation model a retail client
Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. For example, one month you might develop a predictive maintenance model, and the next, a customer segmentation model a retail client
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Customer-focused with a high level of professionalism.
Customer-focused with a high level of professionalism.
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Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. * Designing and implementing Digital Identity solutions, including Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM), and Customer Identity and Access Management (CIAM). * Contributing to the development of new services and propositions within the Digital Identity domain.
Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. * Designing and implementing Digital Identity solutions, including Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM), and Customer Identity and Access Management (CIAM). * Contributing to the development of new services and propositions within the Digital Identity domain.
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Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave.
Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave.
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Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. * Designing and implementing Digital Identity solutions, including Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM), and Customer Identity and Access Management (CIAM). * Contributing to the development of new services and propositions within the Digital Identity domain.
Our longstanding partnerships with like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. For 30 years, we have always been guiding our customers on the next tech wave. * Designing and implementing Digital Identity solutions, including Identity Governance and Administration (IGA), Access Management (AM), Privileged Access Management (PAM), and Customer Identity and Access Management (CIAM). * Contributing to the development of new services and propositions within the Digital Identity domain.
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To strengthen our Business IT team, we are currently looking for a Business IT manager – CSV It provides outsourcing services on both the quality and safety of drug ingredients and the drug development process – from the early development stages until the commercialization of the finished product. * Collaborate with regional IT for projects development and implementation. * Manage the change control requests and interface with regional IT * Good knowledge and big interest in IT * SGS Group Belgium * Wavre * Vast contract, onbepaalde tijd * Voltijds - Snel solliciteren - Company Description - SGS is the world's leading inspection, verification, testing and certification company. SGS Life Sciences is a leading contract research organization offering Clinical Research Drug Development and Quality Control/Laboratory Testing Services to the pharmaceutical and biopharmaceutical industry. Job Description
To strengthen our Business IT team, we are currently looking for a Business IT manager – CSV It provides outsourcing services on both the quality and safety of drug ingredients and the drug development process – from the early development stages until the commercialization of the finished product. * Collaborate with regional IT for projects development and implementation. * Manage the change control requests and interface with regional IT * Good knowledge and big interest in IT * SGS Group Belgium * Wavre * Vast contract, onbepaalde tijd * Voltijds - Snel solliciteren - Company Description - SGS is the world's leading inspection, verification, testing and certification company. SGS Life Sciences is a leading contract research organization offering Clinical Research Drug Development and Quality Control/Laboratory Testing Services to the pharmaceutical and biopharmaceutical industry. Job Description
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A leading manufacturing company based in Mechelen is looking for an OT& IT System Architect to accelerate the site's digital transformation. * Robert Walters * Mechelen * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - In this strategic role, the focus will be on translating operational needs into scalable digital solutions that enhance efficiency, quality, and reliability across production. * Actively contribute to the site's digital evolution by turning operational needs into concrete actions based on clear data analysis. * Encourage teamwork across departments to find opportunities for improvement and build more efficient, sustainable processes. * Support the adoption of new digital tools through structured communication, training, and hands-on guidance. * Promote a culture of continuous improvement by using key performance indicators to track progress over time.
A leading manufacturing company based in Mechelen is looking for an OT& IT System Architect to accelerate the site's digital transformation. * Robert Walters * Mechelen * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - In this strategic role, the focus will be on translating operational needs into scalable digital solutions that enhance efficiency, quality, and reliability across production. * Actively contribute to the site's digital evolution by turning operational needs into concrete actions based on clear data analysis. * Encourage teamwork across departments to find opportunities for improvement and build more efficient, sustainable processes. * Support the adoption of new digital tools through structured communication, training, and hands-on guidance. * Promote a culture of continuous improvement by using key performance indicators to track progress over time.
Junior Embedded Software Engineer - Machine Learning
Junior Embedded Software Engineer - Machine Learning
NXP Semiconductors Netherlands B.V.
Leuven
Partially remote
Ready to start in Embedded Software – Machine Learning at NXP? To that end, we offer challenging opportunities for young SW engineers that want to dive into a deep understanding of DSP architectures and neural network topologies that are used for machine learning operations in applications with low power constraints ('on the edge'). As the world leader in secure connectivity and processing solutions for embedded applications, NXP is solving the world's most complex technology challenges to accelerate business innovation, enhance how we work, and advance how we live. The SW DSP Engineer / Architect designs, codes, develops and debugs DSP algorithms on a variety of platforms, processors and assembly language programs. Develops and executes system software algorithm performance. Analyzes and determines system software test standards and procedures. * Embedded FW development
Ready to start in Embedded Software – Machine Learning at NXP? To that end, we offer challenging opportunities for young SW engineers that want to dive into a deep understanding of DSP architectures and neural network topologies that are used for machine learning operations in applications with low power constraints ('on the edge'). As the world leader in secure connectivity and processing solutions for embedded applications, NXP is solving the world's most complex technology challenges to accelerate business innovation, enhance how we work, and advance how we live. The SW DSP Engineer / Architect designs, codes, develops and debugs DSP algorithms on a variety of platforms, processors and assembly language programs. Develops and executes system software algorithm performance. Analyzes and determines system software test standards and procedures. * Embedded FW development
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Als Data Engineer maak je deel uit van het data team dat verantwoordelijk is voor de implementatie van het gemeenschappelijk dataplatform bij een klant die een belangrijke speler is in de sociale zekerheid voor de domeinen werkloosheid, loopbaanonderbreking en tijdskrediet. Samen met de data analytics engineers binnen het team zorg je voor de orchestration opdat data accuraat, toegankelijk en afgestemd is op de noden van de organisatie. Je bent actief betrokken bij de ingestion fase van de data lifecycle —van allerlei source systemen naar het Data Platform, die gebruikt maakt van de medallion architecture — en het verwerken van de gegevens in de eerste twee zones van het lakehouse. • Configureren van source-to-target mapping om ruwe data om te zetten in Data Vault-componenten (incl. hubs, links, satellites and PIT tables) • Automatisch genereren van Data Vault-structuren met VaultSpeed
Als Data Engineer maak je deel uit van het data team dat verantwoordelijk is voor de implementatie van het gemeenschappelijk dataplatform bij een klant die een belangrijke speler is in de sociale zekerheid voor de domeinen werkloosheid, loopbaanonderbreking en tijdskrediet. Samen met de data analytics engineers binnen het team zorg je voor de orchestration opdat data accuraat, toegankelijk en afgestemd is op de noden van de organisatie. Je bent actief betrokken bij de ingestion fase van de data lifecycle —van allerlei source systemen naar het Data Platform, die gebruikt maakt van de medallion architecture — en het verwerken van de gegevens in de eerste twee zones van het lakehouse. • Configureren van source-to-target mapping om ruwe data om te zetten in Data Vault-componenten (incl. hubs, links, satellites and PIT tables) • Automatisch genereren van Data Vault-structuren met VaultSpeed
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For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * 2 to 3 years of professional experience in customer service. You will be part of a professional team where customer focus, quality, and growth are key priorities. * Collaborate actively across departments to ensure timely and accurate fulfillment of ...
For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * 2 to 3 years of professional experience in customer service. You will be part of a professional team where customer focus, quality, and growth are key priorities. * Collaborate actively across departments to ensure timely and accurate fulfillment of ...
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We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. As our Business Development Manager, you'll report to the Development. * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules - You'll be the driving force behind identifying and securing new business opportunities in the (bio)pharmaceutical sector. * Negotiate contracts and ensuring customer satisfaction and repeat business * SGS Group Belgium * Wavre * Vast contract, onbepaalde tijd * Voltijds - Snel solliciteren - Company Description - At SGS, we believe in creating a better, safer, and more interconnected world. Join a global where innovation meets impact, and where your work contributes to improving millions of lives. Job Description
We're looking for a passionate and driven Business Development Manager to lead the growth of our Pharma QC laboratory services at SGS lab Simon within the Drug Development segment in Europe. As our Business Development Manager, you'll report to the Development. * Proven experience (3+ years) in sales or business development within the Pharma industry for small and/or large molecules - You'll be the driving force behind identifying and securing new business opportunities in the (bio)pharmaceutical sector. * Negotiate contracts and ensuring customer satisfaction and repeat business * SGS Group Belgium * Wavre * Vast contract, onbepaalde tijd * Voltijds - Snel solliciteren - Company Description - At SGS, we believe in creating a better, safer, and more interconnected world. Join a global where innovation meets impact, and where your work contributes to improving millions of lives. Job Description
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Currently, we're in search of a dynamic (senior) Key Account Manager to spearhead our latest venture focused on groceries. The Just Eat Takeaway Retail and Grocery team manages the strategic vision, acquisition, and development of the largest grocery and convenience partnerships in Belgium. * Proven expertise in retail, grocery & convenience or FMCG and strong experience partnering with sales top management to achieve sales goals; Embark on a significant opportunity in the rapidly growing Digital Grocery and Retail markets with Just Eat Takeaway. * Partnership Development: Source, negotiate, and sign deals with major and convenience partners, establishing strong relationships to power commerce effectively; * Takeaway * Brussels * Vast contract, onbepaalde tijd * Voltijds - Ready for a challenge? We are a leading global online food delivery marketplace.
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We are currently recruiting an IT Support Assistant for one of our clients based in Brussels. * Support IT governance by keeping security procedures, records, and compliance materials current * A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure role * Prepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycle * Uphold organizational standards related to data protection, information security, and IT best practices * EXCEL CAREERS * Brussels * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introduction - Your responsibilities * Act as a front-line technical contact, delivering hands-on and remote assistance for end-user devices and workplace technology * Diagnose and resolve system, application, and connectivity problems with efficiency and attention ...
We are currently recruiting an IT Support Assistant for one of our clients based in Brussels. * Support IT governance by keeping security procedures, records, and compliance materials current * A technical or engineering-focused degree (or equivalent experience) with roughly 2–3 years in an IT support or infrastructure role * Prepare, deploy, and support workstations, mobile devices, printers, and associated hardware throughout their lifecycle * Uphold organizational standards related to data protection, information security, and IT best practices * EXCEL CAREERS * Brussels * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introduction - Your responsibilities * Act as a front-line technical contact, delivering hands-on and remote assistance for end-user devices and workplace technology * Diagnose and resolve system, application, and connectivity problems with efficiency and attention ...
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Als PowerBI Analyst ga je aan de slag in het team Business Intelligence. * Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Je staat in voor het ontwerpen van dimensionele gegevensmodellen. Zo speel je een sleutelrol in het vertalen van de rapporteringsbehoeften van eindgebruikers naar krachtige en performante datamodellen. Concreet betekent dit dat je rapporteringsnoden analyseert en onderzoekt of bestaande datamodellen hierop aansluiten.
Als PowerBI Analyst ga je aan de slag in het team Business Intelligence. * Smals * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Smals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Jouw verantwoordelijkheden - Je staat in voor het ontwerpen van dimensionele gegevensmodellen. Zo speel je een sleutelrol in het vertalen van de rapporteringsbehoeften van eindgebruikers naar krachtige en performante datamodellen. Concreet betekent dit dat je rapporteringsnoden analyseert en onderzoekt of bestaande datamodellen hierop aansluiten.
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As a Business Analyst at SMT, you will play a central role in the continuous improvement of our Business Applications and Business Processes. In order to support the growth of our Finance Department, we are currently looking for a Business Analyst to join our HQ Team in Brussels. * You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; If you are passionate about Africa and Business Transformation, this position is for you ! You're responsible for providing practical solutions that the business can implement when experiencing challenges with systems. * Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our IT systems ; * Documentation : maintain business models, functional designs, and system documentation ;
As a Business Analyst at SMT, you will play a central role in the continuous improvement of our Business Applications and Business Processes. In order to support the growth of our Finance Department, we are currently looking for a Business Analyst to join our HQ Team in Brussels. * You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; If you are passionate about Africa and Business Transformation, this position is for you ! You're responsible for providing practical solutions that the business can implement when experiencing challenges with systems. * Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our IT systems ; * Documentation : maintain business models, functional designs, and system documentation ;