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24 results for Customer Relations jobs in La Louvière within a 30 km radius
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Développer et entretenir des relations clients durables.
Développer et entretenir des relations clients durables.
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The Account Manager develops and manages a portfolio of B2B clients in the transport and logistics sector, ensuring profitable growth and high customer satisfaction. Due to continued commercial growth, the company is looking for an Account Manager to strengthen its local presence and support strategic customer development. You ensure profitable growth, strong customer satisfaction, and the implementation of the commercial strategy. * Develop value‑adding action plans tailored to customer needs. * Work closely with operational teams to optimize customer solutions.
The Account Manager develops and manages a portfolio of B2B clients in the transport and logistics sector, ensuring profitable growth and high customer satisfaction. Due to continued commercial growth, the company is looking for an Account Manager to strengthen its local presence and support strategic customer development. You ensure profitable growth, strong customer satisfaction, and the implementation of the commercial strategy. * Develop value‑adding action plans tailored to customer needs. * Work closely with operational teams to optimize customer solutions.
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
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For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
No match yet? There are 20 more jobs that could match your search
Pour notre client, actif dans la distribution textile B2B (vêtements promotionnels, merchandising et workwear), nous recherchons un.e Customer Service Representative trilingue FR/NL/EN pour renforcer l'équipe basée à Waterloo. Expérience en Customer Service (1 à 2 ans)
Pour notre client, actif dans la distribution textile B2B (vêtements promotionnels, merchandising et workwear), nous recherchons un.e Customer Service Representative trilingue FR/NL/EN pour renforcer l'équipe basée à Waterloo. Expérience en Customer Service (1 à 2 ans)
Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden.
Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden.
Vous contribuez activement à la croissance de votre zone en Wallonie et au Luxembourg en développant de nouvelles opportunités commerciales et en construisant des relations durables avec vos clients.
Vous contribuez activement à la croissance de votre zone en Wallonie et au Luxembourg en développant de nouvelles opportunités commerciales et en construisant des relations durables avec vos clients.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Dans un contexte de forte croissance internationale, nous recherchons un(e) International Inside Sales, capable de développer de nouveaux marchés tout en renforçant des relations clients durables. * Développer des relations durables avec vos clients
Dans un contexte de forte croissance internationale, nous recherchons un(e) International Inside Sales, capable de développer de nouveaux marchés tout en renforçant des relations clients durables. * Développer des relations durables avec vos clients
Dans un contexte de forte croissance internationale, nous recherchons un(e) Client Relationship Manager expérimenté, capable de développer de nouveaux marchés tout en renforçant des relations clients durables. * Développer des relations durables avec vos clients
Dans un contexte de forte croissance internationale, nous recherchons un(e) Client Relationship Manager expérimenté, capable de développer de nouveaux marchés tout en renforçant des relations clients durables. * Développer des relations durables avec vos clients
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Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Strong commercial mindset with experience in negotiations, business development, and customer relationship management.
Inspiration & trust for our customers This is a key leadership position with direct impact on team effectiveness, customer satisfaction, and commercial performance. You will serve as the bridge between the team and the Sales Manager, taking ownership of people management and operational coordination, while contributing to key customer and commercial activities. * Plan, prioritize, and coordinate the activities of the regional Sales team in line with strategic priorities and customer expectations. * Support the execution of Sales strategies for key accounts, distributors, wholesalers, buying groups, ITGs, and competitor‑aligned customers. * Strong commercial mindset with experience in negotiations, business development, and customer relationship management.
NEW
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Vous suivez chaque dossier de A à Z et construisez des relations à long terme.
Vous suivez chaque dossier de A à Z et construisez des relations à long terme.
Vous suivez chaque dossier de A à Z et construisez des relations à long terme.
Vous suivez chaque dossier de A à Z et construisez des relations à long terme.
Inspiration & trust for our customers
Inspiration & trust for our customers
NEW
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Votre fibre commerciale et votre capacité à développer des relations solides vous permettront de contribuer activement à l'expansion du portefeuille client et au rayonnement du bureau dans la région.
Votre fibre commerciale et votre capacité à développer des relations solides vous permettront de contribuer activement à l'expansion du portefeuille client et au rayonnement du bureau dans la région.
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Support on customer audits and Health Authority inspections at the vendors, as needed
Support on customer audits and Health Authority inspections at the vendors, as needed
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The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections.
Participate in the preparation for regulatory inspections, providing direct support to system owners and main customers during inspections.
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication ...
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication ...
You can clearly explain complex technical decisions to engineering peers and integration teams, and you are comfortable joining high-level customer calls to discuss and advise on frontend technical topics.
You can clearly explain complex technical decisions to engineering peers and integration teams, and you are comfortable joining high-level customer calls to discuss and advise on frontend technical topics.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
7 exact matches jobs are outside your preferred location
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Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.