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17 results for Customer Oriented jobs in Manage within a 30 km radius
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Stage, Vast contract, onbepaalde tijd * Voltijds - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land. Elk merk en bedrijf binnen Colruyt Group heeft een eigen identiteit, met dezelfde ...
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Stage, Vast contract, onbepaalde tijd * Voltijds - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land. Elk merk en bedrijf binnen Colruyt Group heeft een eigen identiteit, met dezelfde ...
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Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Responsive and customer-focused.
Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Responsive and customer-focused.
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Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Stage, Vast contract, onbepaalde tijd * Voltijds - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Colruyt NV (Colruyt Group) * EDINGENSESTEENWEG 1500 HALLE * Stage, Vast contract, onbepaalde tijd * Voltijds - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
No match yet? There are 14 more jobs that could match your search
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Inspiration & trust for our customers * Proactive, curious, and solution-oriented
Inspiration & trust for our customers * Proactive, curious, and solution-oriented
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
Stay solution-oriented: Bring solutions, not just problems. The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, ...
Stay solution-oriented: Bring solutions, not just problems. The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, ...
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills;
Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both and business users, and a flexible and committed approach to work. * Excellent customer-facing skills and interpersonal skills;
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You are detail-oriented and highly organized.
You are detail-oriented and highly organized.
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Solution-oriented, entrepreneurial, and focused on feasibility and value creation.
Solution-oriented, entrepreneurial, and focused on feasibility and value creation.
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles
Solution-oriented: never come with a problem, always come with a solution to a problem
Solution-oriented: never come with a problem, always come with a solution to a problem
Solution-oriented: never come with a problem, always come with a solution to a problem
Solution-oriented: never come with a problem, always come with a solution to a problem
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Mobilité pour déplacements internationaux (Europe, Amériques, Moyen-Orient)
Mobilité pour déplacements internationaux (Europe, Amériques, Moyen-Orient)
7 exact matches jobs are outside your preferred location
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Notre équipe Customer Service vous apporte le soutien nécessaire.
Notre équipe Customer Service vous apporte le soutien nécessaire.
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To strengthen our sales team, we are looking for a committed Junior Sales Manager (m/f/d) who will inspire our customers, open up new markets and actively shape our growth. * As a sales personality, you will independently build up your customer base in our target markets of food, e-commerce, retail, logistics and industry * You will be responsible for your own sales budget and acquisition of new customers * You will visit customers for the purpose of consulting and order negotiations * Experience in customer acquisition and expanding customer potential
To strengthen our sales team, we are looking for a committed Junior Sales Manager (m/f/d) who will inspire our customers, open up new markets and actively shape our growth. * As a sales personality, you will independently build up your customer base in our target markets of food, e-commerce, retail, logistics and industry * You will be responsible for your own sales budget and acquisition of new customers * You will visit customers for the purpose of consulting and order negotiations * Experience in customer acquisition and expanding customer potential
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Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers. * You are solution-oriented and pragmatic, show initiative, and can adapt quickly to a changing environment.
Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers. * You are solution-oriented and pragmatic, show initiative, and can adapt quickly to a changing environment.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As part of our CSA Global Delivery Team, you will leverage your engineering and architectural expertise to help customers succeed with a broad ...
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As part of our CSA Global Delivery Team, you will leverage your engineering and architectural expertise to help customers succeed with a broad ...
The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
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Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey
Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey
A pragmatic, value-oriented mindset with the ability to balance trade-offs and drive decisions
A pragmatic, value-oriented mindset with the ability to balance trade-offs and drive decisions
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