Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. MLE was founded in 1968 and is located in Willebroek, Belgium. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. * Manage strategic development of the MLE CRC structures for the markets of France, Belgium and Netherlands.
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